Super place to park for long trips. Short trip to airport on their shuttle. Way less costly than long term at the airport.
We drop our car in perfect conditions on 12/30/19 to go on vacations. When we arrived today January 3rd,2020 the car battery was complete dead. One of the employees came with the equipment and jumped the car. When we stop 30 minutes after to get something to eat, we were stranded with a complete dead car battery due to one of the employees that drove the car leaving the car lights on. I called the offices and the manager Corey indicated that he would file a report and have one of the owners call me back “supposedly” on Monday. The owners name I was told is Del. I am filling a complaint with the BBB because I paid $141.27 for them take care of the car not to create this unnecessary situation for us and no one now is refunding is the money for a new car battery and all the inconvenience that we are dealing as I write this waiting for AAA to assist us.
I have parked with A-1 Express for 7 years. The drivers are incredibly friendly and helpful. Everyone is service oriented and reliable. I highly recommend this company for your airport parking.
Worst service ever. They definitely add miles to your car. Had my wife and I waiting with our 4 kids for an hour at the airport.
Two bad experiences with these folks. First they double charged our credit card and when confronted they claimed to have refunded back to the card the second charge. After checking with the bank we found that they did not issued the refund. When we contacted them with that info they said they did and would take no further action. After again contacting the bank, the bank called them and they admitted they were in error and issued the refund.
Another issue just came to our attention this week when by accident, we were reviewing video from our cars dash cam and came across the video from when we dropped off the car at A1's office. It turn out they drove the car off their lot and to an unsecured parking lot. It was moved back to their main lot the day of our return. Their website claims the vehicles are stored in a safe FENCED lot. That was not the case.
Outstanding service and much better than TIA parking. Always nice to return to a clean car.
Car parked with full tank and picked up with 3/4 tank. I have used them before with great results but this time it took them for ever to get my car, they had it at some other lot out in the sun because the parking slip on the dashboard was baked by the sun, they clearly make use of your vehicle to move around, my car makes about 300 miles on a full tank and was returned with 3/4 tank, about 50 some miles of use. If you decide to use the service make clear that you want your car in the garage and that you took note of the mileage when parked.Ticket #:196-294
Always use A-1 when flying out of Tampa. So convenient and with good prices. Fast service.
Nice place to park, cheaper than Tampa airport, EXCEPT they damaged my pickup truck. Big side dent over the left rear fender and multiple scratches through the paint above the dent. And they said nothing.
This place is nothing short of perfect. I have used offsite airport parking in multiple cities across our country and this place is the best I have encountered. Everything is so easy and stress free its almost hard to believe. Call me crazy but I swear my truck was cleaner when I picked it up than when I dropped it off!!
Very good place to park car when using Tampa Airport. Very efficient, more than half the price if parking at the airport when leaving on a flight. Car reserve a parking spot in line prior to trip. Have 24 he shuttle service
Excellent all around. Staff are awesome! Accommodations are amazing. Price is definitely reasonable. I highly recommend.