Hyatt Regency O'Hare Chicago

Hyatt Regency O'Hare Chicago

Unavailable
1 2 3 4 5
Good
2.2 miles from ORD
9300 Bryn Mawr Ave, Rosemont, IL, US

Overview

4.4

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Address
9300 Bryn Mawr Ave, Rosemont, IL, US
Google Map
Hyatt Regency O'Hare Chicago
1 2 3 4 5
Good
9300 Bryn Mawr Ave, Rosemont, IL, US

Amenities

Google Reviews

4.4
Good
1 2 3 4 5
(Based on 5666 reviews)
John Wegerzyn
1 2 3 4 5
Rooms are nice and relatively updated. Beds were comfortable. We had an issue with a neighboring guest that the staff took care of for us perfectly. You could tell they wanted to make things right and knew the best way to go about it. We greatly appreciated the service provided us. This was a park and fly stay for us and it all went smoothly. Would stay here again for concerts or another trip.
Monica Potpourri
1 2 3 4 5
Beside the hotel not enforcing their own mask rules with customers, I enjoyed my stay. Old hotel but remodeled. Awesome location right off the interstate. All the dining is not open due to covid, but the grab and go counter with hot food options, and the bar was great. Room was updated and clean. Parking was reasonable. Super affordable. Loved the convenient self check in and check out. I will definitely stay here again with my next visit.
Ahnna Dekam
1 2 3 4 5
I'm a flight attendant and I have stayed in pretty much every hotel in Chicago with an airport shuttle and this is hands down my favorite! The thing that makes it extra special to me are the staff. They are so friendly and helpful, and they always go above and beyond whenever they can! I have stayed here many times and have never had a bad experience. If my parents needed a hotel near the airport I would not let them stay anywhere but here.
Sabrina Kodwan
1 2 3 4 5
Nicole is/was absolutely a joy to work with. She ensures a professional, fast, efficient, and courteous experience each time during our stays. I always look forward to being greeted by her upon arrival. Hyatt is fortunate to have excellent employees as her that continue to go above and beyond. Thank you again Nicole for making our stays pleasurable and comfortable.
Annalise Woods
1 2 3 4 5
I was on the road for a week with my trucker husband and was looking for a lavish stay in a nice hotel. The nicest hotel I could think of being the Hyatt. I had big plans to veg out, order room service, order laundry service and enjoy a nice comfortable bed. The room was small, it didn't feel exceptionally clean, there was no room service, the bed was uncomfortable and they could accommodate my laundry needs because I git there to late and was leaving too early. I have had better stays at a Motel 6. What a waste of my kid free time and my money. I wish I could get the time and money back.
Mark Hickman
1 2 3 4 5
First of all I was angry that they charged $34 for parking and the lot was empty and they conveniently neglected to mention it until you show up. This place is huge and I bet there wasn't a dozen people staying there. You check in at the snack bar (a little strange). They have no breakfast options at all.



This hotel is very old and although it looked very clean it also looks super outdated and falling apart. The room was very small and to warm for us. Bathroom countertop was so small there was no room to put my toiletry bag down. Pillows were flat. I'm not bashing them. Just really didn't enjoy our stay at all. We will never stay here again.
Thicc Daddy
1 2 3 4 5
This is a nice hotel. I went here while I was in Chicago and was satisfied with my experience. I walked into the hotel and checked in at the front desk, where I got my room key. I went up to the room and was greeted by two comfy beds, and a nice, clean bathroom. I dropped off my suitcases in the room and went to downtown Chicago. After that, I came back to my hotel and fell asleep. I spent multiple nights here, so I did this each day. When my stay ended, I checked out and left the hotel, satisfied with my experience. I gave this hotel five stars because it has nice rooms and is conveniently located right by a metro station which takes you to downtown Chicago and O’Hare Airport.
Melanie Richardson
1 2 3 4 5
Shuttle to and from the airport is awesome. Front desk staff very kind. King room was nice. Only negative is the bathroom is a Cracker Jack box. (Very very small).

Shower space no tub extremely small. Anyone over 6ft tall won’t fit and over 170lbs.
Shawn Enstrom
1 2 3 4 5
An older hotel, the historic ambiance is appealing.

The room was small, and didn't have a microwave, but the TV and associated capabilities was exceptional. The hotel was clean and conveniently located by the airport and the mall!
Jon
1 2 3 4 5
I can’t say enough great things about this hotel. The staff is what makes it. They are incredible and very understanding.



I had an issue with my room (it was not the room’s issue but mine), and Greg was overly accommodating to grab a new one. Also the food suggestions, ideas, by the staff have been amazing. This is the most COVID-19 adapted hotel I’ve seen!



Cant give enough praise to Greg and the Perks team. This is the kind of property that will take off when we return to normal. Hope to be back soon!
Kamyar Karimian
1 2 3 4 5
Phenomenal stay. The front service staff were super kind and helpful (Joy in particular). Corner room was amazing with a ginormous TV with chromecast on it along with great huge windows. The bathroom soap products were some of the best I’ve ever used also!! Highly recommend
Curt Rothbard
1 2 3 4 5
Friendly staff. Quiet, clean rooms. The place is huge with plenty of areas to sit and read including one area with a domed skylight. The lower level has as a coffee shop with a large selection of snacks, from salads to junk food and drinks and is open from 6am to midnight.



A well equipped gym, executive wing, business center and airline crew lounge is included.
Carol Yonan
1 2 3 4 5
(Wedding) Kelly and Shari were incredible Superheroes! They stayed with our covid rule changes and challenges all the way through. Our second venue change turned out to be a beautiful space that accommodated all of our guests perfectly. Excellent food, melt in your mouth fillets, beautiful hotel. We can't stop getting text messages and emails telling us that was the best wedding they've ever been to! Communication is key when planning a wedding and I was so happy when I arrived to have my extra heroes coming to help me with my every need, so grateful for that! When it was all said and done seeing the smile on my daughter's face... Priceless!
Trevor Loveday
1 2 3 4 5
The pro

Spent the night on the 10th floor. Has a beautiful view looking at Chicago in the morning. The beds were comfy and I passed out right away.



The con

I don't think I got the parking for free even though we were told it was free. At 34 dollars, it adds up with two cars. Everything was closed and it was deserted. This could have been apro since none was loud
lakisha mcclard
1 2 3 4 5
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Superb hotel, close to the airport and train stop, complimentary shuttle every 15 minutes. Checkin process can be lengthy but staff goes out of their way for guests. Room was clean and comfortable. Restaurant staff was friendly and prompt and food was great. All around terrific stay, and constantly promotes a positive experience each time.
Rachel Jones
1 2 3 4 5
Great experience, staff was great and very helpful. The shuttle driver was very kind and efficient. Will definitely stay here again.
Kal Gh
1 2 3 4 5
Nice place
Oliver Vogel
1 2 3 4 5
Only stayed for one night. Got a great rate for a very nice king tower room. Sparsely, but sufficiently staffed. Free shuttle from /to the airport, but getting picked up was a bit of a nightmare. Even after calling, they never showed at Terminal 5. Best to make your way to the shuttle hub in front of the Hilton at Terminal 2 right-away. They run every 30 minutes from Door 1 there. Forgettable take-to-your room breakfast from their coffee shop (due to Corona protocol)
Jesus Dlrosa
1 2 3 4 5
Nice service
Angela Burnette
1 2 3 4 5
Very nice!! Will stay again!!
Drake Hei
1 2 3 4 5
The stay was worth 3 stars but if this was not during covid probably 4 or 5. With everything shut down, the only thing I can review is the room. It's nice and cozy but the bathroom is tiny and room itself too.
Scott Jarvela
1 2 3 4 5
Shuttle bus to airport didn't show at scheduled time. Ended up waiting 45 min.
Edward Miller
1 2 3 4 5
Nice hotel. But most of the bars and restaurants are closed.
Wendi Lutz
1 2 3 4 5
Beautiful place, friendly staff,food is expensive at Perks inside on the 1st floor.
Call Me B
1 2 3 4 5
I went for a convention back in December and I enjoyed it. The interior was nice.
Andrew Minagar
1 2 3 4 5
Very, very experienced staff and concierges. Very convenient location, right next to the O'Hare airport. The rooms are nice. Conference rooms and ballrooms are spacious. The only down side is that the little breakfast shop/café has extremely expensive breakfast items. But, I guess that's what you get in Chicago. Overall, great hotel!
Ryan Whedon
1 2 3 4 5
Superb hotel, close to the airport and train stop, complimentary shuttle every 15 minutes. Checkin process can be lengthy but staff goes out of their way for guests. Room was clean and comfortable. Restaurant staff was friendly and prompt and food was great. All around terrific stay, and constantly promotes a positive experience each time.
Ryan Whedon
1 2 3 4 5
Superb hotel, close to the airport and train stop, complimentary shuttle every 15 minutes. Checkin process can be lengthy but staff goes out of their way for guests. Room was clean and comfortable. Restaurant staff was friendly and prompt and food was great. All around terrific stay, and constantly promotes a positive experience each time.
Dan Sugrue
1 2 3 4 5
Really great hotel, very close to the airport. the staff was helpful and friendly. The bar food was pretty good all though it was expensive but that is to be expected from a airport hotel bar. the shuttle staff was always on time and the valet staff was amazingly nice and helpful to friends that came to visit me. The TVs in the rooms are HUGE. i would highly recommend this hotel to anybody needing a place to crash for a few nights
Hollis Gatewood
1 2 3 4 5
Got a good price for the room when we stayed a few months ago. Transportation was close nearby and the hotel offered a shuttle bus. Great room service when we asked for extra towels. Bed was SO clean and comfy! Shower stall in the bathroom was so nice. Staff were great and professional. Totally worth it!
Reshad Ahmed
1 2 3 4 5
Was here about 1.5 years ago but I’m just getting around to write a review now. Had to stay here for the night as my flight got pushed off until next morning. My stay was complimentary as this was the airline’s fault. A bus took everyone to the hotel. Bus was relatively easy to find. Hotel lobby was superb. Felt like I’m entering a huge mansion! My room was great. It was kept clean prior to entering. Will visit Chicago again in the near future!
Jpixie P.
1 2 3 4 5
Guests rooms were clean, smells good and fresh. Staff is very friendly and helpful. Beds were really comfortable. Great place to stay and near the airport. Train station 5 min walk away from hotel.
William Mau
1 2 3 4 5
Here for an event and it did not disappoint. A class place with excellent service. Great buffet with service to match. Casino is 5 minutes away!
Penny Kortering
1 2 3 4 5
Perfect for our needs. We needed a place to sleep the night before our flight and able to park our car there until we returned. Close to the airport and the shuttle was prompt. Definitely will stay here again.
MATTHEW BROWN
1 2 3 4 5
Very nice hotel and very big. Nice place to stay when in chicago. The rooms are comfy and so are the beds. Staff and service were great. One thing that is great about it is that it is wheelchair accessible so that people in wheelchair could come and go. The rooms had a flat screen tv which was very nice after a very long drive. They have valet parking so that was very helpful. The showers were great and the hotel looked very nice.
Antanisha Jones
1 2 3 4 5
I really like this hotel! It is located about 2-3 minutes from the Fashion Outlets. The staff are super nice and friendly. The hotel is big and very up to date. The rooms are clean and spacious! The rooms come equipped with a safe, mini fridge, desk, lounge chair, comfortable bed with many power outlets to charge your electronics, and a huge tv! The restrooms are nice and the shower gets super hot which is nice! I will definitely stay here again.
Abe Ortiz
1 2 3 4 5
I came to a wedding here and the venue is beautiful, the entire hotel is breathtaking. The food was amazing, the drinks were delicious and quite strong, the staff was amicable and the overall atmosphere left me wanting to book an event there myself. Everything from the appetizer to the dessert, the music and the service was top of the line. Wonderful job!
Jayla Freeman
1 2 3 4 5
Amazing hotel and amazing staff. It was also walking distance from the mall and some great restaurants! I had a blast here. Everyone was so kind and helpful.
Tina Grijalva
1 2 3 4 5
Wonderful location. Comfortable bed. Delicious breakfast. Shopping malls and restaurants very close by. Casino not too far away. Fantastic staff!! Perfect if your conference is held here. Airport not far away. Metro walking distance. I love it here!! 2 thumbs up and 5 stars!!!
Arindam Dhar
1 2 3 4 5
Was there overnight for an important meeting held in the hotel itself. Good clean facilities near the airport, though it still takes 15-20 mins to get there. Avoids center city traffic. Not crowded - at least the time I was there. Reasonable restaurant. Rooms are good.
Kelly Wuhrmann
1 2 3 4 5
Stayed for a conference, location is great near many activities and food, including those in the hotel. Workout facility with nice equipment. Found the bed comfortable. Large tv in the room. Had a fridge. The shower was a bit on the small side with lower pressure than I am used to but was kept neat and clean by the staff.
Crystal Evanochko
1 2 3 4 5
So happy with this hotel, on time friendly shuttle. Welcoming, helpful front desk staff and a cheerfully awesome lady at the lounge. My room is spotless and spacious, I love it, food is excellent. I look forward to my next few days here.

Highly recommend a stay here!
Rachel Effler
1 2 3 4 5
Spent two nights here for a training even for work. There are two restaurants in the hotel and one grab and go store that offered hot and cold food which can be delivered to your room for a fee. The hotel has a 1970's feel with the architecture and design feel in the hallways. Bed was comfortable, tv was huge, and room was clean! I would give it five stars but the location leaves something to be desired.
Elizabeth Angasan
1 2 3 4 5
Beautiful hotel. We had a great customer service experience. Our room was really nice & clean for the most part (the bathroom faucet looked like it had been sprayed but then never wiped/polished.) The food we ordered from Perks was tasty, yet on the pricey side. I appreciated the bell hop gentleman helping us bring our luggage to our room. The aesthetics of the hotel, especially the grandiose lobby, were beautiful and rather impressive.
Andrea Georgiou
1 2 3 4 5
Extremely comfortable rooms with huge television. Staff are very friendly and accommodating. The "Perks to go" food cafe has some really tasty fresh food. Overall great and restful stay. Thank you!
Mark Saltiel
1 2 3 4 5
I stayed here for 3 nights during a business meeting and I thoroughly enjoyed my stay. The staff here was courteous and they were very organized. I loved how open the lobby area was, which promoted a social environment. The only improvement I’d make is the food. The quality wasn’t there property wide, especially for the cost.
Leslie M
1 2 3 4 5
This hotel is conveniently located near O'Hare and offers free round-the-clock shuttle service to the airport. You can also park free for seven days with the special park/sleep/fly rate, which is extremely convenient. Check-in is generally quick and painless. The rooms are very clean and decently sized. There are restaurants on-site, but they're pretty expensive. I'd give this place five stars if breakfast was included with all rate packages.
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