Stayed for 2 weeks. A nice home away from home vibe to the place. Close to the airport, large comfortable room, pool was in the middle of the courtyard, lovely buffet breakfast. Staff were friendly & accommodating. If you're a smoker, you can do so in the outdoor areas in the hotel, don't do it in your room though. Overall recommended hotel.
Bryan Webb
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Spacious rooms off an outdoor atrium and pool area. The pool and hot tub are a perfect place to relax before or after a flight into Phoenix. The onsite restaurants offerings for breakfast were very good.
tr garzon
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Front desk staff was friendly and helpful. We were given delicious warm cookies when we checked in. The king suite we were in was spacious and very clean. We took advantage of the room service and were very pleased with the food. We will definitely stay here again.
Michele Ruybal
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Staff was excellent, and I was shocked to see how big this Hotel was. 6 floors with 2 Elevator, a pool and 1 Laundry Room. Also a Restaurant and a Bar. At Breakfast they serve a Buffet style. Get there early, But the Hostess was Super sweet.in fact all were.
Its close to the Airport and not too far from the City.
Randy Lane
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Newly remodeled and it is very comfortable in rooms. Great beds and non tub showers. Out door walkways show age. The lobby and food was very good
Je'taun Lynee'
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Hotel interior and room was nice despite the slightly dated exterior. I was extremely comfortable in my small suite. Staff was nice and I enjoyed the pool. Super convenient to airport and stores. I recommend!
Skye Hansen
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Overall, not a bad affordable place for overnight. It did seem the room was a little worn. However the customer service at the front desk when we checked in and asked if we had a preference and when we bought food at the market was above par. They made the experience really nice and great. Especially loved the free water and cookies. The parking and locations of rooms can be confusing, suggest they have a map to make it easier for guests to find. Otherwise we would give this place a chance again.
Heather Hasse
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Staff outstanding, rooms clean and loved separate bedroom and separate living room space. Beautiful pool area and restaurant had excellent food. I was very impressed with this Hilton. To be honest I stayed at a Marriott night before, paid more and not even comparable to the wonderful stay at Hilton!
Vanessa Cadirci
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The room was big and beautiful and comfortable. I would have given it 5 stars, but the fire alarm went off one time around 2am. It was startling to say the least.
Dee yvette
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Loved my stay, just wish there were not 30 people in the pool at once.
Alfredo Garcia
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I only use this place for parking. I drove from El Paso to Phoenix to take a cheap flight. I looked for a good parking lot and I found Double Tree a very good option. The service was kind and fast. The shuttle super fast this time. They have cameras for surveillance and the place looks fine.
Brooke
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I did not stay at the DoubleTree, but I kept seeing their vans passing by as I waited at the airport for the shuttle to take me to my hotel. On their van they advertise their warm cookie that greets you when you check in. It got me hankering for one of their cookies so I walked to their hotel and I was kindly given a few at no charge.
That, for me, is something that will make me want to stay at DoubleTree next time. Not just for the cookies, but for the generous and courteous and kind service they gave to someone who's not even a patron of their hotel.
Alizen
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If you’re looking for an affordable hotel near PHX Sky Harbor airport then this place is for you!
We booked this hotel during New Year's Eve weekend for insanely low rates of about $100/night. As Hilton Diamond members we have the option for an upgrade but since these are already suites, there wasn't an option available for us. We didn't mind, though, because we went into it knowing that.
We were able to select our room prior to check-in via the mobile app but were disappointed with the offerings. We selected it and then sent a message from within the app asking to be put on the top floor and they happily obliged! Always happy to be accommodated.
Upon check-in, we were gifted a little goodie bag with 2 bottles of water and their signature walnut chocolate chip cookies.
The hotel itself is more like an inn/motel atmosphere with the unit being exactly what was pictured in the app. It had a separate living room area, a kitchenette (no stove/electric burner) with a microwave and a mini refrigerator, bath, and bedroom. The amenities were clean and there was nothing to complain about.
Room service was fairly quick whenever we ordered items to be brought up.
The only thing I really didn't care for was their kitchen. The food was relatively average so I spent a relative chunk of my food credits at their lobby buying energy drinks and snacks throughout the weekend.
Despite it being New Year's Eve weekend, it felt very quiet, clean, and homey. I definitely plan on returning for future visits.
El S.
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I was in town to see a concert at chase field and stayed for the evening. I had no problem and really enjoyed the room. It was comfortable and spacious. While my stay was during the "cooler" season I would keep in mind that there are no closes halls when getting to the majority of the rooms. This is not a complaint but just something to keep in mind as it can be very hot in Phoenix. The lobby and the restaurant were very nice and clean with a quiet and relaxing atmosphere. The main reason for my stay here was the location to the venue, this hotel is just a short walk away from the local transit rail system that will take you right to Chase field. So you could save your self some time and money on parking by using that. The only down side that did not like is that you do have to pay for parking which will always be a complaint of mine for any establishment that has me pay to stay at their business. Parking is billed using a phone app which again is more hassle than it should be. Other than that I felt that the hotel was clean, quiet enough, and I would stay again if I was going to an other event near by.
Wade Anthony Cadman
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Would be An Awesome Place for a Digital Locker for Delivery Drivers. People can Order packages ahead of Time and pick them up out front by Office Lobby.
Just a Suggestion, someone asked If that was Possible for the Company I work at.
Not the Locker, but they know that Package lockers are becoming normal Now.
Kiara Williams
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I absolutely enjoyed my stay here, my room was beautiful, everything was peaceful and quiet, the staff here was extremely friendly and helpful, especially Antonia. She was great, she constantly made sure that I was enjoying my stay and she was very welcoming and always had a smile on her face. One thing I will say is that I asked for towels twice and never received them, I wound up having to reuse old towels. This hotel definitely the best place to stay for first timers traveling to Phoenix, I felt very safe and I loved that room service was offered as a option. The next time I visit I’ll definitely be staying here, I highly recommend
Sha S
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It was part of a quick family trip, 7 minutes away from the airport; they offer airport transfer from 7 am to 11 pm. The room and the bed were average; however, the pool is spacious and well-maintained, and little people would have lots of fun. Not a bad deal overall!
JoanElaine Justice
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Very clean suite. Customer service was very good as well. Convenient to the airport with a free shuttle that runs 24 hours a day. Nice pool too. Decorated nicely.
Amanda McAnelly
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AMAZING HOTEL!
The staff are absolutely amazing and kind, the rooms are clean and beautiful. We went swimming and the pool was warm but like perfect for the outside temperature. We felt safe here and it was gorgeous.
Only con I could come up with is that you don't get a complimentary breakfast and with the price I kind of hoped for that. But don't let that be a deal breaker.
Ben Gauthier
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Functional, but could really do with a fresh coat of paint. Lobby is great and airport pickup service is awesome. But, elevators have buttons that don't light up (confusing) and we had to move to another room because our door lock broke. Not a super expensive place, so mostly got what we paid for.
DANA
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Very pleasant hotel. We got there late and left early but we were able to put together our own meal. The pool and spa looked awesome. Could hardly be more pleased with our accommodations.
Amy T
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This was a month ago or so and I wanted to give a big shout out to Lori, Dorothy, and I believe his name was Brent for helping me in a situation where my AC wasn't working. I thought they had excellent customer service and was treated amazingly. Thank you so much!
kim gerstner
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Very convenient to airport.
Spacious, clean rooms.
Suite has a sectional sofa/sofabed, desk/table, kitchenette with sink and microwave, separate bedroom.
Front desk staff was very friendly.
Pool and hot tub
Deidra Jackson
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I don't like the architecture of this hotel. The rooms and the elevator are on the outside! Very dangerous if you ask me. For a DoubleTree by Hilton property, I expected better because I've stayed at several. Maybe it's an Arizona thing, I don't know.
Aside from that, everything else was good. The staff, the on-site restaurant, cleanliness of the rooms and the hotel/hotel grounds.
DAVID MILLER
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Great location and awesome staff.
We had to be moved three times due to the room not being cleaned. Mouse feces under the mattress and another room having dirty linen with stains on the bed. The staff were very helpful and polite and we witnessed staff show up to the other rooms the next morning to pull everything out to clean them but still something that shouldn't have happened.
The pool was heated at hovered around 82F while the hot tub stayed at 100F. They were both awesome even with cooler temperatures then normal.
Robin Cahill
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Husband and I Came in had a drink at the cozy bar before settling in our room. Friendly cool staff, beautiful place and awesome cookies. This place really felt like a home away from home. The bed was firm to my liking and the bathroom was very clean and big enough to enjoy a bath. I wish I had more time here, Absolutely beautiful.
Gary Ma
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Nice suites with full size refrigerator and microwave (rare among hotels). Nicer than most other Doubletrees, which have taken a dive in quality since Covid and never seems to have fully recovered. Surprisingly quiet for an airport hotel. Downside is there is nothing interesting in the area.
stevethepiper
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Had a great stay at the DoubleTree Suites by Hilton Hotel Phoenix, near the airport with a free shuttle. The hotel grounds are well manicured liked seeing all the desert plants and flowers.
Would stay here again.
Warren Trout
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Nice and clean, well kept business class hotel. Big suites. Lots of outdoor community area. Quiet, no air traffic or road noise. Airport location, so not much to walk to. Very comfortable plush mattress.
M. Mason
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Within minutes of the airport. The hotel is amongst commercial buildings and businesses so easily missed. Had early morning flight stayed night prior, so I wouldn't have to get up earlier than wanting to. Only one woman handling the desk, which 6 calls on hold, plus getting us checked in, and another could. Hotel should have at least one more staff member there to assist or even someone just answering phones. Property was nice, rooms were spacious and not outdated. Also found that with booking through them ahead of time they have 7 day parking for you, so you can save yourself a little instead of parking at the airport.
Reviewer
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The room itself was spacious and clean! We loved the separate living arrangements. The staff was overall friendly. The food in the restaurant was delicious and staff again friendly. Automatic gratuities seemed excessive though. We always tip! Quiet room!
Con: NO housekeeping. The covid excuse only goes so far. Trash piled in our rooms is really disgusting and having to go ask for towels daily. We had to ask for towels our first night. I'd rather hear we are trying to hire more staff than covid. This is probably a cost saving measure on the hotel but it does effect customers as others have stated.
RobertsMom NC
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We had super early flight the next day so we booked our last night here. They have a shuttle that currently runs 24/7. Room was good - clean & modern looking. Nice amenities. Grounds are nice. Pool area looked inviting but it was too hot for us personally. They had a gym with good equipment - even a working peloton cycle. I happened to see that laundry room which is very close to both the gym & pool areas; the machines looked new and the room was airy & bright
Tonya O'Guinn
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Nice location and spacious room. Friendly staff.
The negative things I wanted to mention:
1. Too many gnats. They kept being a bother at times. Not sure where they were coming from.
2. The pull out couch mattress was very filthy. It needs replacing asap!
3. Some places in the room were a little dusty.
Sabrina Preslan
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Wow! The only hotel I have ever walked around in without my socks on! So clean! Everything seemed brand new, the staff was VERY helpful, breakfast was nice, 6 kinds of fresh fruit, granola, Turkey & pork sausage, 4 kinds of toast, eggs, waffles etc. Room service served me the best chicken strawberry salad I have ever eaten for dinner!! Not a single wilty leaf. The room was comfortable, and well appointed, the mattress seemed a little older than the room but it was super comfortable anyway. I loved my stay.
Megan Encinas
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Staff was very nice when checking in.
Only stayed one night.
We stayed in a King Suite. And it was perfect for us and our family. The bedroom was separated from the couch area and had a door. And the pool was heated and was really nice. Very impressed with this doubletree would stay here again.
Josh Smith
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A bit of a departure from your standard DoubleTree. Open air "atrium" in the center makes it feel more like an Embassy Suites. On-site restaurant serves an impressively (surprisingly?) great steak.
John-Mark Clark
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Honestly wasn’t expecting much but was happy with our room. The suites are a really great base for exploring. They are very airy and have their own bedroom in the room. The interior courtyards have really nice vibes.
Tyler Penzick
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They were extremely accommodating and allowed me to check-in early. I got to the hotel super early, and I didn’t want to wait. And so this was a big plus. The service was exceptional and as well as relaxing. I would definitely stay at this hotel again for my next accommodation.
Adam Fregoso
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Highly recommend this place for whatever your needs! if it's a weekend getaway, or an overnight stay before jumping on a plane. The rooms are clean very comfortable and the staff have been wonderful on both of our stays. We're already trying to figure out when we can go back for another long weekend getaway!!
Mitchell Huber
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Nice hotel right next to the airport, pool and jacuzzi were excellent. Room was good, however there was a food stain on the ironing table and on one of the ottomans. Besides those it was great!
Cristina
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Super pleased with the suite we had! Having the little living room separate from the bedroom was really nice. The warm cookies at check-in were a nice little treat after a long day of traveling. Yeah, the building itself looks a little vintage, but it's cool. Gives it character. We didn't use the pool, but it looked inviting, as did the hot tub.
We got dinner from the attached restaurant, which was very convenient and surprisingly delicious. If you like Bleu cheese, get the burger! The turkey sandwich was also tasty!
Tami jo Sprigler
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Incredibly blessed to be on this journey and have a amazing place to stay. The hot tub was amazing. The on site bar and restaurant is excellent and the staff is wonderful and so incredibly helpful. A must stay. You won't regret it
Craig Damon
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One of the beast meals I've had in a long time. The beef spare rib literally was falling off the bone. The mashed potatoes were creamy and delicious. The Salomon was cooked to perfection, the Vegetables were cooked to perfection. When I come back to Phoenix I will be stopping by here for these delicious meals!!!
Alicia Bustamante
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We stayed here for one night to be close to PHX. It was only about 10 minutes from the rental car facility which was a really great plus because we had to be up at 5am. For how much space you get vs. the price…it is definitely worth the money!! The kitchen is small but it is more of a “kitchen” than your standard hotel/motel. We were given a top floor room which was nice especially during the sunset hour. Overall the room and hotel were very clean and well maintained. All staff we encountered were very nice!! We didn’t get to enjoy the restaurant attached to the motel (yes this is a motel…not a hotel) but it seemed nice!! Another plus to the hotel is it was only a 10 minute drive to downtown. If we are in Phoenix again, we would definitely stay here again!
Chloe Aiken
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We arrived Monday 6 hours before check in due to our flight. They were so accommodating and got us checked in early and let us have access to the pool. Shuttle driver was so sweet! And the front desk were very kind (the cookies are the best, you get only one during check in). Hotel wasn’t too far from areas if you have a car or don’t mind getting Ubers. Not walking distance from much though! Pool was very clean along with the room! Restaurant has certain hours for only breakfast and dinner (food is great!). Our flight didn’t leave until past checkout on Friday and they were able to hold our luggage while we could still have access to the pool and bathrooms. Over all good experience and wonderful staff who are very accommodating. Would stay again.
Matthew Carson
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Good clean airport hotel, stayed one night before a resort stay in Scottsdale. Staff was great in helping with several things including a hunt for my wallet and a good suggestion for restaurants nearby. Nice big pool. Hit all our metrics for a late night flight in.
Patrick Fleming
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The rooms look updated, however, the light switch by the front door was loose, the shelf in the shower was pulled away from the wall and the thermostat was pulled away from the wall - anchors were pulled out.
Staffing seems to be an issue as the airport shuttle did not run as early as we needed. They will allow you to park "long term" for a fee. Just minutes from the airport and the staff recommended a cab company that was really inexpensive and showed up on time.
Yelisa Rivas
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Patrick, hotel host was exceptional and went beyond to make sure our stay was smooth and wonderful. We are a family of 4 and with two kids any small thing can be a lot. So thank you Patrick for making our stay and our trip the best.
Lianne Anderson
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We enjoyed our stay at this hotel! The people are very accommodating. We had room service, and the food is fantastic! If you have a chance, you can watch a shot on the first floor. And this hotel has a nice pool and a nice bar on the 10th floor. Everything here is exceptional! We will definitely come back to our next trip and recommend the hotel to all of my colleagues.
Mark Smith
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Needed a hotel near the airport before our early morning flight. Front desk staff was very friendly and got us checked in quickly. Room was clean/large.
Rates were reasonable. Only negative is COVID knocked out the check in chocolate cookie☹️
Would stay were again if passing through.
Thanks!
Doris Buttendorf
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We've stayed at this hotel a few times and were always welcomed upon arrival. The cookies are a treat and a plus! Hotel itself and room clean and breakfast/dinner excellent. This will be our place to stay when we visit Phoenix.
Catherine Elliott Kaminski
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We loved this hotel! The location is great, the rooms are big, and the walk-inn shower was perfect! The staff is super nice, and they even left a chocolate cake and a card for my wife's birthday, which is a super touch! The best part is that the bed was so comfortable it made leaving it so hard! Top marks to one of the best hotels I've ever stayed in on a trip!
Rhiann Williamson
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The best place possible to relax, unwind and recharge from the world! We have visited much time in the past and intend to in the future. We love the fact that you could imagine being anywhere in the place when you look around while lying in the outdoor. This is my favorite hotel! Highly recommended to everyone!
Sam Ernest Anderson
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The part-time Phoenix "transient" within me absolutely loves all that this hotel brings to the city and especially to the local community. It rides the fine line between happening and has-been. Definitely a treasure nestled in with the airport in mind, and a top lodging destination for visitors looking to rest outside of the downtown commotion.
Katrina Childrey- Harris
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Very clean and nice rooms. Although the fitness centered was closed, the pool and hot tub was open and very nice. The food at the Brix was superb! Don't forget to get the delicious warm cookie, which the Double Tree is famous for. Probably one of the best I've ever eaten.
Joan Cluff
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Although a little outdated, the hotel suites are quiet and spacious. The pool is beautiful (especially at night). The front desk is eager to accommodate the needs of its guests. We were extremely comfortable there and plan to return.
Chad Nichols
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Love this place. Great service great amenities. Clean clean clean. Quiet and great stay. Great place to read my new book and continue writing the sequel.
Emily
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The rooms are decent. Not terrible, not great. They’re sort of updated, but broken. The shelf in the bathroom was falling off the wall and the closet light wouldn’t turn off.
Most staff I interacted with was great. Especially Antonia who was running a very busy front desk by herself and still kept calm and friendly. The two guys in the bar were also awesome.
The pool and fitness center are great.
The location isn’t the best, but did seem like a good central location to go elsewhere if you have a car.
Tonya O'Guinn
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Nice location and spacious room. Friendly staff.
The negative things I wanted to mention:
1. Too many gnats. They kept being a bother at times. Not sure where they were coming from.
2. The pull out couch mattress was very filthy. It needs replacing asap!
3. Some places in the room were a little dusty.
Bernice Forster
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We have had an amazing time at this hotel. We opted for a day pass overstaying here, and out of the resorts, this one looks the best. Totally worth it. Such great value, amazing service, awesome spot, and great amenities. Sofia and Julia at the hotel were exceptional! Thanks so much for having us. An amazing day spent in paradise.
Karina Valencia
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Best deal ever, you are greeted with a smile & they provide great customer service. During check -in they give you warm cookies. we loved our stay here for the night. Even though we did not have time to get into the pool we are planning on staying here in the future. The rooms are very very clean and they are very spacious, the bed was super comfortable.Not to mention that the Free Breakfast was delicious everything was freshly made and clean.
Andrea Jeffrey
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My vacation was great! Nice clean and comfortable!! Cookies was nice and warm when I got them! Would stay there again when I come back.
Brittney Cornell
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Chose this place randomly and was not dissatisfied! The room was so epic. My son loved that it had a hide away sofa bed as well. A little separate room and a little kitchen area. This place is so fancy! I will for sure be back. The staff was super nice too! Breakfast was tasty. All around i am quite eased with my staycation choice.
Adeeba Raheem
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We spent Thanksgiving weekend in the Queen Suite and had a wonderful stay. The property is expansive, with spacious rooms and plenty of activities for the family, especially around the pool area. There’s ample seating throughout the property, making it easy to relax. We enjoyed breakfast, even though it wasn’t included in the room charges. The staff was incredibly welcoming and greeted us with their famous warm, delicious chocolate chip cookies. I would definitely stay here again!
Adrian Marshall
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I will visit this location again and again. The staff is amazing very professional and helpful. The staff are the people that keep the hotel running, and I feel they have the BEST team in place. The food is tasty, and the rooms are super CLEAN. Management is very friendly and made sure everything flowed smoothly every day. I love this place. The City and surrounding areas are beautiful. I had a great experience the whole time I was here.
Andre Napier
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LOVED our stay here! We didn't expect the rooms to be apartment style and was happily surprised, given the price. This is also located near many restaurants, airport, and not too far from popular hiking sites.
Morgan
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The only reason I’m giving it 4 stars is its an older property that could use some updating. Otherwise had a great stay on par with other Doubletree locations. Clean, close to airport and a heated outdoor pool and hot tub.
Colt Roth
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This hotel impresses with its strategic location near the airport, making it a convenient choice for travelers. The staff members are consistently friendly, providing a welcoming atmosphere that instantly makes guests feel at home. The rooms are a highlight - spacious and impeccably maintained, offering a comfortable retreat for rest and relaxation. However, there's room for improvement when it comes to amenities, particularly the lack of a dedicated coffee or espresso shop on site. This is a bit of a disappointment for those who enjoy starting their day with a quality cup of joe. Despite this, the hotel still maintains a high standard of service and comfort.
Sheila Evans
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Room was clean and roomy. Suite was at the end of a corridor, and we heard nothing for outside noise. Location was perfect for us. Bus 44 stop is just across the street, and we used that for an hour ride north to Musical Instrument Museum. Light rail stop is two blocks south, which we rode to Chase Field.
Norman Good
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The only one I know that has a rooftop view which was perfect for the complete experience. You'll enjoy their bath/toilet amenities! Just book so you'll know which one I'm referring too. Every corner of the hotel was picture perfect! We had our breakfast lunch and dinner at the hotel just because they also had the best quality of food in the area. Stay here and you wont regret it!
Sofia Gunawan
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This is an ideal corporate stay apartment. I highly recommend. Enjoy the lovely people and the convenient location to the airport and downtown.
J C VAL
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Beautiful full service Hotel. Best I've stayed in this year. Nice spacious clean modern room. Daily cleaning of room. Great pool and restaurant. Two guest use computers and print er that worked well. Most other hotels have bad computers that I end up fixing. Shuttle service to Airport. Plenty of nice seating areas in and outside.
Jasmine Nelson
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Overall, a good hotel. Clean rooms and friendly staff. The location is great, you can see the airport but not hear it. The one draw back is because all the rooms open directly to the exterior you can hear noise from the pool area quite easily, if you are a light sleeper try and get a room that also isn’t right next to the elevator as you will hear that all night long as well.
Stacy Rohrer
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The room and the price was great. I picked this specific property for the 24 hour shuttle service and convenience to the airport. When I asked about shuttle service at check-in they told me they weren't currently offering it and the website needs to be updated. Ugh!
Marshall Frantz
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Satisfied for what we received at the price point we paid. We had a corner room and it was really quiet. Panera Bread isn't too far away, but the area is a little sketchy for walking around so you're kinda stuck with on-site food. The pool was a little warm compared to outside temp so it wasn't as refreshing as we'd hoped. The building does block the sun by early evening so we could sit there and not worry about sunscreen so that was nice. Friendly staff.
Chris Yevcak
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We stayed here while attending a Sun's game. One block away from Light rail stop. We had a queen suite (2 queen beds and sofa sleeper). Very large room. Modern rooms for an older airport hotel that is over 30 years old. Better rates than staying downtown.
Shaniya Shabrach-Ortiz
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We booked this hotel for our anniversary and we had a great time. The room was very spacious, clean and modern. We received great service from the front desk and of course the cookies were at a nice touch because we didn't get in until around 9:30 pm. Only "negative" was getting to our room. The layout is a little confusing and we were as far away from the front desk as we could be. Parking was also weird and a lot of the spots were taken so people were parking around the traffic circle. I would recommend this hotel and if we come back to Phoenix we would definitely stay here again!
David Every
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Shuttle driver picked us up even though it was just past the end of his shift, the front desk person checked us in quickly and very friendly giving us 3 warm cookies to welco.e us. The suite was large and the bed was the most comfortable I have ever experienced in a hotel. Shuttle driver took us back the next morning to the airport after a seamless check out. Only concern was their TV system almost insisted we download an app to control the TV from my phone. Finally figured out how to watch TV without the app.
J. M
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Nice property, clean rooms..Extremely friendly staff..parking is free..there is a nice pool area as well..
The restaurant is nice but a bit pricey and on par with hotel restaurants on average..
All of the staff I encountered were extremely helpful and friendly.
This hotel is a nice DoubleTree and close to the airport and has a free shuttle as well.
There are food options for outside food but use google maps for locations that are close by but nothing within walking distance..
Good rates and nice hotel..give it a shot when researching places to stay in Phoenix.
Rashdie Chowdhury
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The room was very good. Big and newly renovated. The outside needs undated or at the very least a good cleaning. The ice machines were very dirty. Close to the airport. They have a shuttle and you can easily Uber to every where.
Tom S.
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I stayed at this property for one night. Yes it’s a bit dated and could use a fresh paint here and there but the rooms are very spacious, clean and have everything you need. Don’t expect too much but great for a few nights if you look for something decent that doesn't cost too much money. Very friendly staff :) A 24/7 airport shuttle is also offered.
Marie Williams
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The hotel rooms are nice and large with a comfortable bed and the shower was nice with enough water pressure. The pool was large and the deep end was 8ft. very nice! However, being from the east, the purpose of getting a tan was limited as the hotel shadows the entire pool by 3:30 pm. And the shuttle service to and from the airport was limited from 7 am to 11 pm. Having a 6 am flight, the shuttle was not available to us and had to call a service which was over a 100 dollars for a six minute one way ride.
S. Renard
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The staff was friendly and welcoming at check-in. The building is very old, but the rooms have been updated. The bed and pillows were comfortable, but the linens were not "crisp." Some of my towels were so old, they looked "raggedy." I opted to shower when I got home. I only stayed one night. There was a huge red stain in my closet. I decided to lay my clothes and jacket on the bed next to me. The A/C system worked great! The temperature in the room was always comfortable. Some hotels have systems that have drastic fluctuations...not here. I would stay here again for a one-nighter, but not an extended stay.
debbie king
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Very impressed with the service, the room was nice and cool, if I had to critique, I didn't really care for the pillows they were too big and hard. However there was one in the closet for extra use that worked for me. They have a good restaurant that even delivered to the pool for us! And warm cookies upon check-in! I was in heaven. Location was only about 15 minutes from downtown Phoenix and worked well for the concert we went to
Kemia Hall
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I stayed at the DoubleTree after attending the Summer Jam concert and it did not disappoint! We had a fantastic swim in the pool which was a beautifully lit that evening with blue lighting the rooms were very accommodating with pull-out sofas extra blankets and spacious. The staff was friendly and the food was fantastic I even got a nice little surprise birthday treat I would definitely stay there again
Ryan Wilkinson
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I had a fantastic stay at DoubleTree Hilton! The service was exceptional, and the amenities were top-notch. The room surprised me with its spaciousness, and it was both clean and modern. The gym offered a variety of cardio workouts, and the relatively large pool was a refreshing way to unwind. The only minor drawback was that the exterior of the building seemed a bit older. Overall, a great experience with excellent service, amenities, and a spacious, clean room.
Margaret Morris
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We had a perfect stay at this hotel from the moment we checked in. The hotel staff was very welcoming and accommodating. The rooms are large, clean, and the bed and pillows are super comfortable. The rooms are also tastefully decorated with numerous electrical outlets throughout the room as well as some USB outlets. Overall It’s a lovely place to stay!
Dana Goforth
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We stopped in at The DoubleTree Suites in Phoenix so we were close to the airport. They assisted us in obtaining a taxi shuttle to the airport due to our early flight. They do have shuttle service to the airport, but it only starts at 7am which does not work for early flights. The staff was helpful in every way possible. I would stay there again if I ever get the chance to!
Damon Rios
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Never fails to be great. This location proves that. Being where they are... expect nothing less than you would at the Scottsdale location. Management down to housekeeping are all on point. Never missing a detail.
Lianne Anderson
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We enjoyed our stay at this hotel! The people are very accommodating. We had room service, and the food is fantastic! If you have a chance, you can watch a shot on the first floor. And this hotel has a nice pool and a nice bar on the 10th floor. Everything here is exceptional! We will definitely come back to our next trip and recommend the hotel to all of my colleagues.
Brenda Bob
12345
The kids loved their room here. They have widescreen tv and lots of channels to choose from. The kids enjoyed much in the room watching and running than in their pool. My kids, especially Noah, were not into swimming maybe that's why they enjoyed watching cartoons instead. We love their fries and burgers, too!
Tamzin Estrada
12345
My family and I had a remarkable experience in this hotel. The kids enjoyed playing their playground and swimming in the pool. I thanwekd your staves for being so courteous and accommodating. We will stay at this hotel again and again! Very strongly recommended to everyone! Cheers for your success, guys!
SDHHK
12345
Pleasant one night stay in the hotel. It’s very big, and has a nice pool.
We had an issue with our room, we wanted double beds but only got a single. The staff was very nice to switch us to a double.
Location is ok, close to the airport which is as much an advantage as it is an disadvantage.
Breakfast was good, but we were asked to pay even though it was included 🤨
uma nguyen
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My biggest issues were with the lights going off in the bathroom since they were on a timer. And the front desk staff were not friendly or empathetic when we asked for extra water after coming in 7 hours out of town, and when we wanted a little soap and scrubber to clean our coffee tumblers. I would suggest keeping such things to give complimentary. Otherwise, the resort was beautiful, well-maintained and well-designed. I loved how the parking, elevators and gates were close to wherever your rooms were. Decorations and pool and hot tub were pretty too. Food overpriced and mediocre.
Mary Bolton
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Great stay! Location was ideal because we were trying to be close to the airport. Neighborhood is mostly business but it gets a little sketchy if you go too far away from there. Pool was refreshing. Rooms were great. Beds were low to the ground but comfortable. Restaurant on site was convenient. Would stay again!
Vanessa Cadirci
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The room was big and beautiful and comfortable. I would have given it 5 stars, but the fire alarm went off one time around 2am. It was startling to say the least.
Fatima Corona
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Very friendly staff. The food at the restaurant was great and the service was excellent from Jorge and staff. The hostess was very nice upon checking in. The room was clean, quiet, and spacious. The bed was super comfy. Will come back again!
Elena Lund
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Liked the updated and comfortable suite. Very much appreciated that when we couldn't get a taxi to run us to the airport at 5 AM, the manager had one of the security guys take us in a hotel van. That's the kind of service we've come to expect from a Hilton family hotel.
kenya walter
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Great room, great service, great over all experience. We stayed during the week with our family of 4. We didn't have to worry about any loud or parties or guests. I would stay here again for sure.
John Ollech
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Great hotel ! Very close to airport with shuttle. Recently renovated! Very nice!
R Kanani Costales
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Simple and close to the airport but noise quality is still relaxing. Elegant and very helpful staff members. The cookies are the bomb. My family and I stayed under the umbrellas till 2 a.m. in the morning trying to stay respectful to other guests of the noise volume and still having fun and I guess we were not that loud your staff members didn't bother us at all. The price is perfect and we plan on returning either yearly or every other year. Thank you for a wonderful stay
David Couch
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This is one of my favorite hotels near PHX Airport. I enjoy the beautifully open landscape in and around the hotel. It’s very clean and the staff are very friendly and helpful. I enjoy the nice size and well maintained rooms. I had a very rested sleep; I needed it. Highly recommended.
Kelly Hinton
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Pretty close to airport, was still about a 10min drive if you are returning a rental car. Staff was very nice and accommodating. Only downside was that the room was pretty old and so was the TV. Nothing special, but definitely does the job if you're just staying for a night or two.
Seth Champagne
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Great hotel. Convenient location to the airport, room are adequate, beds are comfy. I really enjoyed the court yard games ( ping pong, chess, connect 4) it was a great way to pass some time
Sarina Labiak
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This is a very nice hotel. I love the blue lights in the pool and the ambiance of the courtyard. The people are always courteous and helpful too! I would recommend this hotel to all my family and friends
Monique Rustuen
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Absolutely beautiful! Rooms were very clean and fresh. You can tell they spent extra time making sure everything was sanitary.
Lee A
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Nice hotel, very friendly and helpful staff. Like to add a Thank you to Fransisco & Jeanette, who both were very helpful on our arrival. 👍
Skye Travers
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Spending my short vacay at this hotel was amazing. The place was so huge and organize, especially my room, it was so clean and smells so good. The bathroom was so spacious with a very unique design which I liked the most. The pool was so clean and cozy as well. I will definitely bring my future boyfriend here.
Sofia Gunawan
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This is an ideal corporate stay apartment. I highly recommend. Enjoy the lovely people and the convenient location to the airport and downtown.
Keren Keziah Arga
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It was a great stay, felt like home. The room was completely clean when we got there. The hotel services were great. We did have a little issue when we were trying to check in to the hotel but they figured it out easily, they were calm about. The staff handled it with confidence. I loved it. Great stay.
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