Aloft Phoenix Airport

Aloft Phoenix Airport

Unavailable
1 2 3 4 5
Good
1.5 miles from PHX
4450 E Washington St, Phoenix, AZ, US

Overview

4.3

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Airport Approved Operator Aloft Phoenix Airport

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Address
4450 E Washington St, Phoenix, AZ, US
Google Map
Aloft Phoenix Airport
1 2 3 4 5
Good
4450 E Washington St, Phoenix, AZ, US

Amenities

Google Reviews

4.3
Good
1 2 3 4 5
(Based on 998 reviews)
Ann Hoger
1 2 3 4 5
I had no where to stay. Flight was canceled and i stumble on to this place. The room was clean and i felt safe. The staff was great. They told me a good place to eat in walking distance, in the morning the shuttle got me to airport on time.
csevengo _
1 2 3 4 5
Nice staff. Great rooms. Dog friendly. Can not complain.
Christopher dodson
1 2 3 4 5
The hotel is fairly close to the airport, which is a major plus. They also offer shuttle service for free. The room is moderately spacious. There’s no daily room service so be advised that you have to leave trash outside of your door for them to pick it up. Hotel does not offer breakfast in the morning. However there are a few areas to eat within walking distance that are fairly close. In the lobby there is a pool table and fully stocked cash bar. They do offer limited options of food to order. Also, they offer a few beverages and snacks for purchase at the front desk. Be advised that there are quite of bit of displaced individuals that appear to be homeless near and around the hotel area throughout the day and night so be cautious and vigilant. I did not encounter any panhandling or harassment. Decent hotel a bit old however it suited my needs for this work trip.
Loveis Agiven
1 2 3 4 5
This was a very nicely put together experience. The room was very spacious, with a walk-in shower. The lighting in the room was not my favorite; too dim in the shower area, but everything was clean and comfortable. The pool looked inviting, but there was no time to enjoy it. This hotel is very close to the airport, and they offer a free Uber ride there in the morning if one must leave before the shuttle operation starts.
EDWARD STRECKER
1 2 3 4 5
my wife really enjoyed her stay here

she mentioned that the entire staff was nice and helpful

food offered was affordable but limited options available
M. J.
1 2 3 4 5
I have stayed there a total of three times on business and vacation, ranging from three nights to a week, and each time was fantastic. The staff is very friendly and accommodating, ready to help you with any questions that you may have. The rooms have all the amenities one could need for a week’s stay, including an in room mini refrigerator (in the bathroom area, under the vanity) and microwave oven. A desk area facing the window where you get plenty of light in the daytime as well as at night as you work. The desk and bedside nightstand has multiple plugs and USB outlets should you have multiple electronics to charge during your stay.



The room was very quiet and spacious, with very comfortable king size bed, and a very nice bathroom with shower.



During my last stay, I was able to request and use the airport van service, and the driver was very efficient and nice.



The location of the hotel might be slightly sketchy, and as in all public places, it’s good to be aware of your surroundings, but I did not feel unduly unsafe. The great location near the airport and the fact that they are pet friendly in the extreme (no pet deposit fees—at least the last time I stayed there with my pet), including having a cute fire hydrant with water bowls near the main entrance, makes this a winner of a hotel.



I definitely give this hotel five stars and would recommend it to anyone who asked.
Mandy Maldonado
1 2 3 4 5
Everything in the inside is great. But then you wonder if your going to have a vehicle when you go back outside. Bad location.
April LeDoux
1 2 3 4 5
Picking someone up at Terminal 3. Flying in on a Delta flight. Because I was early, I used the East cell phone lot. Signs directing me to the CPL (Cell Phone Lot) were clear and easy to follow. Plenty of well lit parking and a billboard size arrival information that was constantly updated. Traffic was minimal for the airport pulling up to terminal 3. Over all experience was good.
Peter Scott
1 2 3 4 5
Very nice hotel and clean rooms. I specifically stayed here because I had a very early morning flight the next morning and wanted to return my rental car the night before to take the airport shuttle.



Their website claims an airport shuttle but they don't have one. What they really do is just call you an uber. But before 6am they won't pay for it so you're on your own. Anyone ever try to get an uber at 4.30am? Good luck.



There was also some kind of motorcycle rally staying at the hotel. They were partying in the parking lot and revving their motorcycles until 1am. Staff did nothing about it.
ruben brooks
1 2 3 4 5
Nice rooms, great transportation to airport and back, car was safe but battery was dead once I returned to car, I called road service for a jump, while waiting for service truck I needed restroom they didn't allow me in lobby during daylight hours finally someone responded on intercom so I explained my situation, I was told they don't have a restroom I will NEVER stay here again, no way to treat people.
Fredrick Bernard III
1 2 3 4 5
Nice hotel but beware of parking lot. The hotel itself is very nice inside your typical a loft. Staff is friendly. Great location to airport and 44th street sky train.



Throughout my stay I noticed homeless people in the parking lot on multiple times, including one urinating right by the back door. Also at least two people came up to me and asked for money as I was entering the hotel from the backside. I sent a message to the front desk and told them there was a man in broad daylight asking visitors for help. They never responded. I would recommend somewhere else until they secure the parking lot.
Jim McHenry
1 2 3 4 5
The pools gets NO SUN! (mebby ~8ft in the cold AM). Great if you have a sun allergy I suppose.
Joy Kleinhardt
1 2 3 4 5
Very comfortable and pleasant experience. The service was excellent! Front desk and shuttle staff very professional and helpful.
Tim Thomas
1 2 3 4 5
Nice rooms. Modern and clean. No restaurant on site. Pool and gym.
Jake Bertelsen
1 2 3 4 5
Awesome place. Great staff. Alicia the front desk girl was friend, courteous and kind. Really appreciated it!
ken pitcher
1 2 3 4 5
Nice clean hotel friendly service very close to airport. Next to circle k very convenient
Hugo Sandoval (Hugo Sandoval)
1 2 3 4 5
This place is beautiful as far as design and price but that is half of it. The bar was okay for its selection. But the bar tender was intoxicated by 8:30 and closed the bar by 9:30 even though we were told it was open till 10pm. Sure it's a half an hour but that's a long for someone trying to get started for the night.
Kristine Johnson
1 2 3 4 5
This hotel is amazing. staff was so kind. We had a hard time finding a place that would take our dog on a last minute reservation. They took him free of charge just had to sign a waiver! The price was right. Let us check in early it's a five star style hotel. You'd never even guess it was a three. The shampoo and conditioner felt amazing in my hair. Housekeeper warmingly gave me extra coffee creamer. I love this place! Only issue we had is we did see a cockroach :/ which we had to leave our apartment due to roaches so that was the only disappointing part of our stay here.
Acquisto Real Estate
1 2 3 4 5
Nice rental car return experience. They have a mega hub for rentals. But it is also mega efficient. Much rather an efficient experience that requires a shuttle over a close and slow rental car experience. Over all much faster and better.
Florrie Cozart-McKoy
1 2 3 4 5
Nice , I loved that they were very clean and smelled like bleach. That was everything for me. Definitely will stay again
Thomas Rawls
1 2 3 4 5
The king hotel room is very nice and perfectly laid out. Having the bathroom be out of the way and divided from the bedroom was such a great idea. This was rated a four star which was over the normal 2 and 3 stars that are everywhere across this city yet I felt there were elements that weren't up to par for four stars. There were scratches all over the doors and the wood furniture in the room as well as all over the plugs and unsightly views of hard water deposits around edges of the shower. The elevator screeches and sounds old and worn out. The carpet in the hallways are getting run down with a few stains here and there and the floor creaked in spots as I was walking down to my room. While this is really nitpicking it's the small things that set a 3 star apart from a 4 star in my opinion and I just feel like they should take better care of their hotel. Also I felt pretty unsafe outside as there was a Circle K store with alot of homeless people and drug addicts arguing and moving about in unlit areas nearby. Really is not a good look for a hotel of this caliber. I really think there's alot of potential here and the room is great, just wish they would focus better in the little details.
Natasha Nordick
1 2 3 4 5
Very clean and friendly and easy check-in process as well as check out process. I've stayed in several hotels, especially the past 2 months, and hands down, I'll be coming back to stay here and wish I had done so the last few times I needed a hotel in Phoenix.

Thank you for a truly clean room, refreshing clean air and extremely simple check-in process.
Keely Chapin
1 2 3 4 5
Very horrible customer service. Woman at front desk was extremely rude. How she managed to land a job in customer service is quite surprising. Manager was equally as rude.
Miguel J Gomez
1 2 3 4 5
Nice place. Will visit again. They can work on getting some wanderers another place to hang around.
RichieR Ruocco
1 2 3 4 5
Rooms are very clean and the place follows a strict covid 19 protocol. Rooms are designated as sanitized and sealed between guest visits.
Anthony Anderson
1 2 3 4 5
It was ok, rooms were clean, but no soap. The area is full of homeless and people wondering around. No security here.
serena d
1 2 3 4 5
The room and stay itself was nice. The hotel has a unique contemporary vibe and everything felt very clean. I would absolutely NOT recommend paying extra for breakfast though; they only provided these frozen Jimmy Dean microwave breakfast sandwiches that did not taste good. I don't know what the breakfast option was like pre- Covid, but they could have done a better job in that area.



Overall good value for the stay.
Elle Skinner
1 2 3 4 5
The hotel is very unique and has a friendly and invigorating atmosphere. Bright colors, eccentric furniture pieces, and a beautiful layout. I read reviews that raved on the cleanliness of the hotel, my room was as clean as described, but the elevators and exterior windows were not very clean. I also paid a few extra dollars on Expedia for breakfast that I didn’t receive, but I left at 8 so I didn’t make a fuss. Aside from that everything was cool. Friendly helpful staff!
frank bubbico
1 2 3 4 5
Amazing place with great rooms and respectful staff. The hotel was immaculately clean and so we're the rooms. There is a circle k basically right out the front doors so if you need anything it's right there!
Sang Kim
1 2 3 4 5
I usually don't post too many reviews, but when I am totally impressed with personnel and property I am staying at, it worth my time to sit down and write a review.



I am a frequest traveler to say the least. Been to many hotels and encountered all sorts of hotel staff.



I recently stayed at the Aloft Phoenix Airport and I was impressed. The staff is very friendly both on the phone and in person.



I want to acknowledge Front Desk Manager Ben. Sorry I don't know his last name, but what a service oriented individual. He address everyone by Sir and always looking to help. I had some issues and he was on top of everything. People like him makes the Marriott brand stand out.



As for the property, it is modern, clean and situated in a ideal location. There is a convenient story nearby which is convenient, but does attract a certain crowd there. I would be a little bit more cautious when going out to your car at night but that can be said about any property.



The room again is modern. It has a hip vibe to it and its very clean.



I would recommend this hotel to anyone. It is people friendly and I slept like a bear.
Debbie Lewis
1 2 3 4 5
Last month, I spent 20 days at this lovely Hotel. It's a 3-Star Hotel with the heart of a 5-Star. I highly recommend this place to everyone who wants to save money. The service is incredible and the staff is highly professional and courteous. Breakfast, lunch, and dinner they cover it all. The room I stayed in was very neat and modern. A sleek tiled bathroom with all the amenities you can ask for, and a quite ice-cold air conditioner to escape the heat.
Poinsettia Yang
1 2 3 4 5
stayed here overnight due to plane delay. Overslept and received a call from the front desk for the shuttle bus. Overall everything was nice.
Joel Hull
1 2 3 4 5
I love staying here when I travel to Phoenix. I take the skytrain nfrom the airport and take the walk across to the train station. I walk across and straight into the Lobby! I never have to rent a car which is awesome. Happy Hours are 1/2 price drinks and atmosphere is cool too.
Kara Lam
1 2 3 4 5
Very clean hotel by the airport. Gets the job done if you are between flights or before an upcoming flight. Shower is hot. Dog friendly makes it fantastic if you have your companion with you. Cafe in lobby is overpriced and no seating if you are looking to dine.
Marco Royer
1 2 3 4 5
Nice place.. bar is good.. the room is sparkling clean and and modern... definitely will use this location again
Ms. Ashley Johnson
1 2 3 4 5
First time hotel experience and I was truly amazed at the amenities, the breakfast options were amazing, service all around exceptional and amazing views from my room! I will absolutely revisit this facility on my next business trip, or my next vacation. #phoenixrocks
Rebecca Villa
1 2 3 4 5
Not great for long stays. The staff are not helpful.



I am a Marriott rewards member and I love all of their hotel except this one. All the staff just stared at me like I don't belong. I am here for work on short notice during spring training so I cannot move to another hotel. I have work in the morning and I can hear the party in the lobby. I do not feel welcome. I have breakfast vouchers but I don't care for the 4 choices for breakfast. This is my worst stay in Phoenix. The Econo Lodge is more accommodating.
Bob Bonstead
1 2 3 4 5
First stay here and pleasantly surprised. You can use your phone as your door key. They send you a key code and you just hold your phone on the lock panel. Nice room with 2 Queen beds. Plenty of electrical sockets and USB outlets for your electronics. Coffee service with refrigerator. Big mirror in above sink. Shower is big and tall. View out window to airport and transit platform. Interesting to watch planes landing. Restaurants nearby. Small store in lobby. Nice sized parking lot.
Rich M
1 2 3 4 5
Nice Loft-style room (semi open floor plan) with comfy bed (though not much privacy if in bathroom). Could use some basic usability improvements. TV mounted to high (eye level when standing instead of when sitting) and does not pull out/ swivel (making it hard to work at the desk while watching TV). A bit noisy as well (close to airport).
Gregory Brennum
1 2 3 4 5
Bathroom is basically a closet with the door being a sliding mirror door. Rooms are cheap because everyone in your room gets to hear you go to the bathroom right next to them. I love my girlfriend, still want a bit of privacy in those moments though.
tati solomon
1 2 3 4 5
I had a wonderful time as a guest at ALOFT during the Christmas holidays and I think my dogs enjoyed it even more! The staff is so friendly, the pool table is so much fun and the rooms are so clean and spacious. The location is so close to the airport and freeways so it's a very ideal hotel. I will absolutely be staying at ALOFT for all future trips to Phoenix.
Manuel M Martinez Peña
1 2 3 4 5
Excellent location. Very clean room. Comfortable bed. Attentive staff. High definition TV signal. Wide working area for the business traveler.
William Gaston
1 2 3 4 5
I love this hotel. Best staff, best rooms and best prices. It's the only hotel I will stay at when visiting the Phoenix area.
K D
1 2 3 4 5
Wow. My flight was cancelled and they had a room deal. I took the deal over a free hotel. I was curious and this place is amazing. I wish my apartment was this nice.
ARMANDO REYES
1 2 3 4 5
I was blown away by this place. First night there they were doing whiskey tasting! Second night was pool and beer night.



Third night we went out to Tempe.



Room were very nicely done and spacious. Loved it.
R Victoria
1 2 3 4 5
Nice place. Great service. Was only there for one night, but wish I picked them to stay at the days I was at Phoenix. They are conveniently located near the zoo and dowbtown. The place is stylish and the shower was great. I had a horrible experience with a resort that was was totally rude and with old card readers that caused difficulties and inconveniences in checking in. If I had picked aloft for my place of stay, right after I landed, I would have had a way better night and much happier experience. Basically the next time I head to Phoenix, I know I will prefer to stay at Aloft.
Eduard G
1 2 3 4 5
When I arrived,

I didn't feel safe. The whole area looks like commercial zone and parking didn't have enough of lighting . The hotel itself look like an apartment complex , had to circle around couple of times to make sure i got the right address...

There were a few suspicious people on the parking lot.

When I walked in, place looks nice and modern, smells good. I asked attendant if area was safe , he suggested not to leave anything in my car, because they are not responsible for any damage or breaking into my vehicle.

The room I got A/C didn't work , so they switched me to the other room right away. My room was clean a bit small, but I like the modern style. Bed was comfortable .

By the time I got to bed I realized walls was made of off cardboards ,

I could hear foot steps from above, noise from the sides and hallways. I heard airplanes and trains like it was behind my door ( but hotel offers ear plugs :) )

Breakfast wasn't included.

Pool located on the side that blocks the sun .

Staff was polite.
Jerry Suiter
1 2 3 4 5
Nice hotel, clean and comfortable. Room was large, open and modern. Lobby was typical Aloft which is a little hip, not my taste but nice and open. Only issue was a little noisy with airplanes and trains. Also it had a good price for the location near airport.
F P
1 2 3 4 5
Great and friendly service. Very nice hotel for the price. Lobby and room were very clean. Would highly recommend for the price.
Antonio Barata
1 2 3 4 5
This hotel has something of a modern European vibe. The staff was very very friendly and helpful. It has a nice lounge / bar area that we enjoyed at night. The rooms were clean, contemporary in design with an eye toward efficient use of space. Very near airport. Recommended
Jenny Lee
1 2 3 4 5
Clean rooms. Friendly front desk and quick check in. We spent the night before an early morning flight. Bring a bite with you or plan on ordering take out. Not much at or around hotel. I would stay here again. Shuttles to the airport run on time. The driver was most helpful.
Wendy Garcia
1 2 3 4 5
We stayed a night at the Aloft Hotel because we had to catch an early flight and wanted to avoid a long drive. The rooms are simple yet trendy. The studio like room had retro throw-back details that put a cherry on top of the chic decor. They provide all of the necessities for an over night stay as well as the convenient amenities you're used to enjoying at a higher priced hotel! Great place!
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