I’ve used this service twice, and both times the text system has been down so you when you texted your claim check number, you got no response. Also when I arrived to drop my car off, the door was locked and no one was visible. After waiting some time and calling with no one answering, I finally banged on the door and someone came up and the man said “oh we keep the door locked early in the morning.” Maybe they should mention that when you make a reservation.
Watch out for the hidden fees Z Parking charges in Hartford. What I thought would be $66.27 turned into 76.81. I also had to wait for the van almost 40 minutes for it to show up, actually had to call to get them to come and pick several of us up. Spot came around four time before Z showed up once. This is not an honest broker.
Used this service twice, first time there was no issues, second time there was an item missing from my car when I returned. I reached out to them right away and never received a call back from the manager Heidi. She did eventually text me 3 days later and I explained to her I was away from the phone due to work. I texted her when I would be available and never heard a thing ever since. The worker who took my car was Isaiah, and I was told he only works the weekend. I trusted my car and belongings to this company and it seems like they couldn’t not care less. Will never use this service again. Plenty others like them where your stuff won’t be taken. Very disappointed.
A smooth online booking process. When I arrived at 4am, the shuttle driver picked me up beside my car. An added convenience! Thank You 🙏
Convenient, reasonable prices, quick pickup on arrival and had my vehicle warmed up on return
Absolutely terrible. The phone number is incorrect and no one picks up at 11:30am. The parking lot is fine but definitely no shuttle service pickup. I had to Uber back to the lot to get my car out. Never using again. Would pay double to avoid this in the future.
Great service and great price
Terrible service, arrived in the lot around midnight to pick car up and was trapped until 1 am. Dispatcher named Harold had ducked out and left the gates closed so we couldn’t get out. Really frustrating experience, won’t be parking here ever again.
Gate would not open. Was trapped for hour. Dispatcher left early. All doors open in place but nobody there was trapped,
Works best for me coming from Mass on the back roads, have to drive right by it going to the airport. Great service and great price.
Shuttle came fast after texting them dropped us off to are warm car when it was 20 degrees
Always easy to use the valet service and car warmed up when picking up after long flight!!
Never had to leave car anywhere for a week. I thought they had good rates and we're fast to drop us off and pick us up from the airport. Text when you get luggage and they were right there waiting.
It's the only place I go to park when I'm using Bradley Airport. I do self Park and the prices are completely competitive. The transportation Vans to and from the airport are a little bit slower than I would like but adequate. I have never had a problem finding a place to park. They also do a great job of clean off when there was a heavy snow while I was away. Route 75 parking is not convenient for me so this one is my go-to place.
Very convenient to airport with much more reasonable prices!
The only place to leave your vehicle when traveling by air! Fair pricing, safe and convenient. Great staffing!
Great parking service. Using their app makes everything simple and easy.
Best price and service around! Extremely convenient location from Bradley Airport and shuttle comes by frequently, 24 hours.
Highly recommend parking here, if it's for 1 day or 2 weeks. Very safe and secured parking area.
We parked at Z airport parking and had an excellent experience. It was easy to find. The prixes were some of the lowest I could actually find. And, the shuttle service was quick and timely. We barely waited more then 15 minutes for our shuttle to pick us up at the airport. Everyone was polite. As we were leaving the parking place, I could not figure out how to get out with my e-ticket. The front desk receptionist walked all the way out there to help me without me even having to ask. She quickly helped me and most importantly didn't make it seem like I had been a huge inconvenience. Glad we parked there! Would go back!
Love that they have lowered their rates and for us it is the most convenient.
Real good, no problems. Driver was nice and loaded all bags
This place is a rip-off. I paid in advance for a 5 day parking stay. Our plane arrived a little early.. after getting our luggage and contacting z park, I waited 10 minutes for the van. Upon arrival they charged me $10.50 informing me I was 30 minutes over. They charged me for a full day.
This will be the last time, I book with zpark. 10 dollars for 30 minutes over, when 10 minutes was waiting for them. No prorating no flexibility for a regular customer. Z-park your dead to me
Perfect place to park for airport parking. Friendly drivers and very prompt for pick ups and drop offs. Valet is my preference.
Terrible customer service, I’ve used them in the past, they sent me an email to use the parking. Went on line, they gave me a quote when I arrived a paper sign was scotch taped to a pole, said they were full, I drove in to talk to the staff and found many open spots, parked and being a repeat customer was treated like I stole something! good bye Z parking, wish I could give you a Z for zero
Z Airport Parking offers great service. With very reasonable rates Z Airport Parking is a really good value. The staff is always pleasant and helpful and I have never had any problems! I highly recommend Z Airport Parking!
Good place to park. Cheap and close to airport. I usually get coupon off of Groupon.
This is my go-to parking solution when I fly from BDL. I have never been disappointed.
Excellent shuttle service with Louis. He was very friendly, even at 2am. Groupon was a great deal. Will definitely use them again if the need arises.
Love Z Airport Parking!! I have used their fast, courteous service for several years now, 10/10 will choose again for off-site safe parking for my vehicle. Reasonable pricing esp w online coupon. Thanks Z!
I checked in with Z Airport Parking for my flight at Bradley International Airport and I couldn't have been happier. The pricing was fair, the shuttle was more than accommodating and the service was great. Would definitely recommend!