Unless you need an overpriced place to lay your head while you wait for your flight, avoid this hotel. The room was antiquated: wallpaper in the shower was falling of the wall; the carpet had large tears right as you walk in; the arm chair had a slice in the fabric on the arm; and the bed wasn't anything to write home about especially as it only had a sheet and one of those thin hotel fleeces on it. The room numbers also don't go in order and there are no signs to point you the right way. When this was mentioned to the front desk clerk at check-out, she was very rude and annoyed that I offered constructive feedback. Being disappointed would be an understatement.
Room wasnt vacuumed crumbs everywhere, all 4 pillows had hair on them and even stains from other people drooling as well as the bed sheets, 1 towel had make up stains from previous person, the towel that goes under your feet had about 5 stains on it even a black one looks like they never change it. A used bar of soap was sitting in the tub and more and more hair all over the bathroom... beware of "absolutely no refund" when purchasing room.
The rooms are clean and comfortable. It's more up to date than I expected. The staff was very friendly. It's a great location if you're traveling through Bradley. The walls are very thin and I could hear everyone walk by in the hallway, and could hear my neighbor's TV. Breakfast is a decent continental breakfast and a great perk of the hotel.
Nikki at the front desk was so nice and welcoming. Breakfast was good. C
Location was close to the airport but not noisy at all. Room was clean and beds comfortable. A nice place to stay, we will be back next time we visit six flags new england.
The location is perfect for anyone flying. The facility has been updated in most ways. The breakfast is limited. The beds are comfortable. However, the room door didn't latch. I asked 3 days in a row for it to be repaired. Good thing I had some muscle with me to lift the door so that it would lock, even he had trouble. Housekeeping skipped my room. I had to go retrieve my own towels and toiletries and received no apologies. No maid service again today. The door still doesn't latch. But don't worry, she'll let the manager know!