We arrived late at night with our toddler and the young lady at the desk was kind enough to get us a milk from the kitchen. This meant so much to us as we were on our way to see our grandma that not expected to have too much time left with us. It was this small act of kindness that meant so much with the extra stress. I did not get the young lady's name, but this was around 10pm on 7/3/2020. Again thank you for your hospitality. You are going to go far in life.
More than what I expected clean slept well bathroom very clean, just a little noises in room air conditioning. I definitely will be back and tell others. Friendly staff cleaning my room totally respectful and a big smile, which means alot she must enjoy her job. Thank you
Room was better than expected, clean, roomy, beer and wine on site! Not bad for $78 bucks a night. Would definitely stay here again!
Management and the entire staff are Outstanding, Professional, Courteous and always accommodating. Wonderful & extremely clean rooms as well.
Good hotel. Breakfast was sufficient. I have had better breakfast, but the room wasn't too expensive.The staff was nice. The room was big. There was plenty of room for 2 people including a sitting area. The rooms were nice. I left behind my international power converter and USB charging device, so enjoy :)
My husband and I was in town for an event and booked a room at your hotel. We checked in last night around 11:00pm. After getting settled in, I went to the bathroom and saw a baby roach. I was livid. I killed it because I didn't want it getting into our luggage. We decided to stay because it was already late. Woke up this morning to another roach in the bathroom. Customers should not have to come to your hotel, pay their money, and find roaches in there room. I was disappointed and disgusted. We will not be coming back to this hotel. This should be a home away from home and to have roaches in the room I had to sleep in was unacceptable. I hope they take care of this problem for their future customers.
The staff is very friendly. The breakfast consisted of cheese omlets, sausage links, pancakes, bread for toast, bagels, biscuits, muffins, three fresh fruits, juices, milk, coffee, tea, grits, oatmeal, and waffles. The beds are firm, firmer then I'm use too. They do have construction going on next door, but it isn't annoying at this point. It's not loud by any means. The shower could have a little more pressure, and the hot water could be a bit hotter, but I understand that they have to have it a certain temperature. We did find that someone decided to take the showerhead off which caused water to leak out the top, but we tightened it and it was fine. They allowed us early check in after a long drive which was beyond my expectations of a hotel. That put them over the top in my opinion. I would definitely recommend this place!!
Rooms are ok..beds are VERY firm. The pillows are super tiny! The pillowcases are tucked and wrapped around the cheap half pillows. Pay better attain to cleaning.
We went in late. In the morning at 9:45 I was showering and wife was in the shower. I heard 2 light taps. I thought it was my wife. I walked toward bathroom and the door pushed open!! I yelled no!
The guy shut the door! They need to communicate with walkies and say which rooms are empty!
The lady at desk said their is a language barrier! Really?
No excuse for that! You can get better for the money!
Hotel was nice & clean and the staff was friendly. However, the wifi was impossibly slow. In addition, I was disappointed to see that the heat/ac unit wasn't controlled by temperature, but by dials, so you just have to guess the heat level and fan speed. I'd expect that in a Day's Inn, but not in a Wingate. Overall the for hotel it is a 4, but as a Wingate it's a 2 or 3.
I stayed on 12/31. The woman at the front desk couldn't have been more helpful and friendly. I thought price was more than fair for clean room and up to date decor.
Nice hotel. Friendly service. Great breakfast. After a bad experience at another hotel on our flight into Raleigh - we booked this room and it's close to the airport. We were impressed with the modern and large room. Nice bathroom. Much better than our first hotel!
I stay at Wydham hotels quite frequently, and I'm a front desk manager at a downtown hotel in Texas. This hotel went above and beyond my expectations. It's nicely decorated, the rooms are spacious, and the employees were extremely polite and helpful. Very good breakfast, fast check in and check out, and free airport shuttle. I would definitely recommend this hotel to anyone looking for a convenient airport location.
Not a bad hotel. Clean rooms, comfortable beds and pretty good breakfast. Will definitely stay here again
Staff was not all that friendly. But the place was nice. Great location.
It's my 1st time in Durham and this hotel was recommended. I can easily see why. It's a beautiful hotel with spacious rooms and all the amenities you need. Love the breakfast, design of the lobby and the staff I encountered were all friendly.
Will definitely be returning. The experience here made my visit to Durham even more memorable.
Clean! Friendly and courteous staff! The bed was like rocks. And the TV wouldn't allow me to hook up my Amazon fire stick. Asked the front desk they said all the TVS were that way??? Weird as they had no explanation as to why. Great location.
We stayed at the Wingate last minute trying to make it from atlanta to VA beach. It was a very nice stay. Clean and comfortable. The bed was cozy and the front office staff was nice. Breakfast was great in the morning with lots of options. Would recommend!