For the price this is a very reasonable stay. The breakfast was unimpressive but they always are with cheap hotels. Bus travel for airport was fine. Removing two stars because their security cameras need to be replaced; didn't like seeing poor quality cameras where I had to leave my vehicle for a week.
Let me start off by saying the staff were great. When you walk in it's not a welcoming environment. There is a sign on the desk that says the pool is unavailable since 5/10/19. Next the elevator is out of order. The rooms could use a make over. And to top it off a roach ran across sink. They could have mentioned the pool and elevator were out of order when we booked. The one star is for the wonderful staff. I feel bad that they have to work under these conditions and having to hear the complaints.
Last week I stayed here for 7 nights, and I can not compliment Adrian and staff enough. They bent over backwards to take care of us, and made our stay such a wonderful experience. The entire staff was so friendly! The hotel was very clean, and is close to many restaurants. Highly recommend!!!
Adrian and staff were great. Spent the night here before our flight out of Raleigh. Left our car in their lot and they shuttled us to the airport. Everything went smoothly and was as promised. Shuttle was quick to pick us up upon our return. Highly recommend!
This is a fantastic hotel! It is clean - and if something isn't up to your liking, they take care of it immediately. The front desk staff is exceptional - even when extremely busy, are pleasant and customer focused (kudos to Adrian!).
The housekeeping staff goes out of their way to make sure guests needs are met.
The complimentary breakfast is really good - even though I would suggest adding another waffle maker.
I know this sounds like a paid review or a review prepared by one of the staff - but it isn't.
So let's add some negative (smile) - they have not had any bananas available for breakfast for the pass two mornings, and I wish they would not use Styrofoam plates - paper are better for the environment.
In short - You should BOOK THIS HOTEL - it is great all the way around!