For the price, it was a beautiful room. I really like how they separated the sleeping area from the TV area. The bed was comfy and the water pressure was solid.
Only complaint would be the cleanliness of the desk chair. It looks like it was wiped down with a dirty rag and the elevator is kind of slow.
Stayed here for a few day. Check in process was ok. They didn't seem to excited to see us there because they had a look when they had to put their phone down. Multiple times, the same person was very unfriendly and kept removing her mask multiple times while talking with customers (which is surprising if they allow that. I get there is a plastic thing between you, but still surprising). The continental breakfast was just a little brown bag with little goodies in it. The last day we were there, did they start marking what's in the bag. I will say the weekend staff were much nicer than the weekday staff.
This hotel is disgusting. The halls are dirty and there were used q tips in the floor. The pool and hot tub were supposedly closed for maintenance . The ice machine was broken. There was mold in the tubs and showers and the rooms smelled like an over full ash tray. We were double charged for our reservations and they refused to give us our money back. The staff was less than helpful. Avoid this one and save your money and sanity.
If I could give 0 I would. I checked in on a Friday. By Saturday I called to ask room service to clean my room and was told they don’t have housekeeping, I think this is disturbing during times of COVID that rooms aren’t being clean. I then asked for fresh linens and extra blankets later that night because they only have thin sheets on the bed and I was freezing in my room. I was told they needed to wash some linens and to check back. The front desk clerk does the laundry by the way. Last when I got home I checked my account to find I was charged a no show and two additional nights! $245! I called to make it right and was left on hold for 10 mins. I called the 800 # only for them to say they wouldn’t remove the no show charge. They would refund me back for one night. This is a fix but not customer service. Do yourself a favor. Stay ANYWHERE BUT THIS PLACE! Also I only choose this place because of the pool. It wasn’t open. Nowhere on the site does it say that. Again, BEWARE! Also I have to call the manager back in the morning to get the issue they messed up fixed. Poor poor service.
Always a great place tucked away not too far from the airport discover this place a few years back and always stayed here
The desk person named Quint was fantastic. He went out of his way to make sure I had a nice stay. I flew in late at night after a bad airplane trip, so he really brightened the day as far as great service.
My brother held his wedding there recently and my family had a few rooms there. Nice facilities, clean and very comfortable. Nice rooms.
Staff is very friendly and welcoming. Rooms are clean and nice. Great for business travelers or families with the gym and pool.
The room was clean and spacious. The staff were very friendly and helpful. And the location was very convenient to the airport!
Beautiful hotel with friendly helpful staff. Keirra was wonderful and helpful! She made us smile after a long day and the world needs more people like her. Love the hotel always a pleasure and can't wait to stay again.
This was my first trip after lockdown and first-ever experience in the new way of life thanks to COVID 19. Can't be more satisfied with the arrangements and precautions the hotel is taking. The property is beautiful and the rooms are spacious & well cleaned.
From sanitizing the rooms to temperature checks to keeping sanitizers in every corner of the property everything is well taken care of. The breakfast menu was also good and affordable!
Overall a great experience and would be back here soon!
Someone needs to hire a maintenance professional. No USB charging ports in my King Suite. Toilet seat was missing a bolt on the left side. Moulding caulking in the shower. The columns in the lobby we're scratched, chipped and had pcs missing from them. The best part was the nice lady that checked me in. She gave me a 2nd floor room 1st but it had not been cleaned, which was not her fault. So she then gave me a first floor room. The owners and management obviously do not understand maintenance or care. Covid isn't the problem either, this stuff didn't just happen in the past few months.