We checked in and the room didn't match the photos so we decided to only stay one night. The next day we called to cancel and the hotel owner refused to refund us for the night that we didnt want anymore. So we ended up staying somewhere that wasn't quality nor customer friendly. The bathroom was so tiny. The overall set up of the room was weird. The balcony was overun with debris and spider webs. The only thing I liked was the office chair. Unfortunately that isn't enough to make me come back here. ✌🏾
Always a good experience.
Pool hours are short, otherwise beautiful hotel.
My experience was a breath of fresh air through a mask, from check-in to departure. The staff was genuinely friendly, informative and stocked with killer, warm chocolate chip cookies that I didn't mind cheating for. They even had little "extras" available in case you forgot to bring a toiletry or two as I did. The grounds were beautiful and thankfully so, since that is where my friends and I spent most of our time relaxing outdoors with a view of the pool (which was closed during our stay), catching up, and rocking away on the rocking chair deck. Our first night there, we ordered food from the lounge/restaurant which was amazingly run by a one-woman-show and she was so awesome, you would never know she didn't have any help; the food was also surprisingly good. I felt safe, my room was very clean/roomy, and I slept thoroughly well both nights of my stay; thanks to the incredibly soft bed in my room, and the peace and quiet. I left feeling refreshed and looking forward to another visit should I ever find myself in Durham again. In these times, that is all I can ask for.
I loved the location of this hotel. I was greeted by very friendly front desk team and warm chocolate cookies! We got there early on a Friday evening, and the lounge was open which had a great menu of appetizers, and the bartender/cook was super friendly and efficient. The outside areas in the back of the hotel by the pool were relaxing. The customer service was excellent, very accommodating and I felt like they went above and beyond to make us feel comfortable. My room and my two other family member's rooms were clean and we had everything we needed to make our stay comfy during covid. There are places to eat and shop nearby so that made it extra convenient. I will definitely be back!