This just my experience. When I got there, I get my ticket and parked where the lady told me; it took 15 to 20 minutes to pick me and some other passengers up. I got to my flight on time, But when I came back, the lady charged me for an additional day stating if you don't leave at a specific time, you will be charged for an additional day. This use to be a great place, but maybe because of COVID, they have gotten worse over time. I can't give it more than one star because of the issues I had with them.
P.S. this was 4/1/2021
Great service all around from service booth to driver. A bottle of water was offered when checked out
I love how easy this is! I did not wait for the van on either end of my trip. Great, super-friendly service.
This just my experience. When I got the place I get my ticket and parked where the lady told me, it took 15 to 20 minutes to pick me and some other passengers up. I got to my flight on time, But when I came back the lady charged me for an additional day stating if you don't leave at a certain time you will be charged for an additional. This use to be great, but maybe because of COVID they have gotten worse over time. I can't give it more than one star because of the issues I had with them.
P.S. this was 4/1/2021
So convenient! I’ve been parking here for about 2 years now. Always reliable. Quick service. I feel very safe leaving my car and getting back into it after a late flight!
This is my go to when I travel. Drivers are very friendly and helpful. Love the bottles of water when I return
Simply easy, great price and effortless pick-up and drop off
Jacob was our driver to the airport.
Parking was great. Jacob incredibly kind & helpful. USA Park is a great place to park.
I’ve been parking at USAPARK since 2011 and the service is phenomenal. The buses are very clean, the staff are very nice and they are prompt in travel service. I’ve never had to wait for a ride to and from my parking spot. Last night I arrived on a late flight and there were 2 shuttles ready for pick up.
They're fine. The drivers are friendly, the lot is nice and well lit. However their "continuous transport" from airport to lot is laughable and definitely not as frequent as any of the other lots that you'll see come and go 2-3 times while you wait for yours. If you value your time, you'll want to spend the couple extra bucks on site parking so you don't stand outside waiting for 30 minutes. Or you could park at one of the other off site lots further from the actual airport and still get back to your car faster than using USA.
Sidenote: after waiting 30 minutes, I called. They don't actually run pickup shuttles continuously (like it says on your ticket), you have to call. Good luck figuring that out before you waste your time.
I’ve been using USA Park for years and have always been happy with the experience. Prompt pick up & return. Staff are always accommodating with a smile from the time you enter property until you exit. Will continue to patronize and highly recommend.
Covered parking, shuttle to airport. Cheap enough. Will use them again.
Great experience from start to finish. Will be parking here again soon!
Best parking and service ever!!
No need to look anywhere else. Lightening fast baggage help and shuttle before you can blink! At airport 6 minutes from parking.
Always personal service, friendly employees and a bottle of water when you leave! I don’t park anywhere else!
As always they were great. Picked me up at my car and shuttled me to airport. Less than 5 min wait for the shuttle...always. Fares we're cheap compared to airport parking. $8.75 a day for covered parking.
I park here EVERY time I fly out of JAX! Parking lot is always clean, safe and secure. The shuttle drivers are professional and friendly no matter what time it is and the attendants always have a smile and some water for you as you're leaving. A huge extra special shout-out and thank you to April and Richard for everything you did for me today! You went above and beyond in helping me and were such a blessing! THANK YOU BOTH!!!
They are helpful, courteous, and you are always offered a bottle of water when you check out. The bus is always prompt. Plus the bonus free parking rewards are great. As a busy frequent traveler, this is MY parking place
We have used USAPark a couple of times when we traveled to New York and Texas. The rates are reasonable and it's useful when we're traveling for less than a week. It's cheaper to use UBER for anything more than a week away. I prefer the covered parking space for $8.75 per day. Our last 4-day trip cost $40.25 and using UBER would have cost at least $60 round trip. But, still cheaper than Airport parking at $16 per day. I didn't care for the additional 8% Airport fee charge though. I would park at USAPark again in the future.
How it works:
Departure - Take a ticket and the cashier will ask you covered or uncovered and then direct you where to park. Their shuttle will pick you up by your vehicle, gives you a shuttle return ticket, helps with your luggage, and drops you off at the curbside for your departing airline. It's that simple!
$5.99 per day Uncovered with reservation
$6.95 per day Uncovered
$8.75 per day Covered
$12.00 per day for Oversized vehicles
Tip: First time users get to enjoy $4 per day parking.
Hands down, the best airport parking anywhere. I've used them for years and see the same people working there year after year. They are all so pleasant and nice and there is ALWAYS a bus waiting to pick you up. No wait. Plus, with my Fastpass, I keep earning free weeks. How can you beat that? You can't!
The service is superb. The driver was so helpful and checkout was friendly and efficient. Highly recommended!
An easy go to for airport parking in Jacksonville. There are a few to choose from and this one seems to be a bit more money but the service is worth it.
Absolutely ♥️ Parking here! Ms. Gwen at the gate is amazing! Always courteous and friendly! She is definitely an asset to the company!
Great prices and I like the fact they give you a bottle water as you leave.
Lady at the gate is the absolute best, shes worked there for years and shes always pleasant.
Good shuttle service and safe place to keep your car
Very easy to park and they give you your parking space info before you depart at the airport so when you return you give the slip to the driver and they drop you off at your vehicle.
My flight was delayed and then rebooked for the next day and they didn't charge me for the three hours I was parked there.
Great place to park. They get you to the airport quickly and I have never had to wait more than 5 minutes (usually less) for a ride back to my car. The employees are friendly & professional and they give you a little bottle of cool water as you exit.
Park HERE!! Great place to park!! 🌞
The way they have grown indicates how popular they are. I park my vehicle under a roof. Airport Service to and from car. Driver even puts bags in trunk for me. Free bottled water at exit gate. We have used USA Park for years. Will only use it in the future. Now, can I get a discount for a glowing review? :-)
Good price, great customer service both drivers and attendants.
Excellent place to park while on trips! 😎 👍
This was my first experience with USAPARK but it won't be the last! The attendants were very helpful! I loved that the bus was waiting for me on arrival late last night. Outstanding support and a great value!! Check them out - you won't be sorry! 😁👍💔
The covered parking is the best value at the airport!