The cashier was very courteous and professional. Pick up went very smoothly as usually, that’s why I use USA PARK.
Covered parking, shuttle to airport. Cheap enough. Will use them again.
Didn’t know I had a coupon on my fast pass for four free days and the cashier alerted me and she was so friendly and even gave us cold water, did not have to wait at all for the shuttle to take us from the airport to the parking lot
Great experience from start to finish. Will be parking here again soon!
Hands down, the best airport parking anywhere. I've used them for years and see the same people working there year after year. They are all so pleasant and nice and there is ALWAYS a bus waiting to pick you up. No wait. Plus, with my Fastpass, I keep earning free weeks. How can you beat that? You can't!
Favorite place to park. Friendly staff. So convenient and minimal wait for bus when back from your trip. They give a AAA discount and cold bottle water on your checkout!!
The service is superb. The driver was so helpful and checkout was friendly and efficient. Highly recommended!
The covered parking is the best value at the airport!
Very convenient and affordable! Very kind and helpful staff! I've tried most all the parking lots... USAPARK is now my choice from now on!!
I’ve been parking at USAPARK since 2011 and the service is phenomenal. The buses are very clean, the staff are very nice and they are prompt in travel service. I’ve never had to wait for a ride to and from my parking spot. Last night I arrived on a late flight and there were 2 shuttles ready for pick up.
Jacob was our driver to the airport.
Parking was great. Jacob incredibly kind & helpful. USA Park is a great place to park.
Great prices and I like the fact they give you a bottle water as you leave.
I have had the best service with USA Park. They pick me up instantly as I drive through and they have given me my location to park the car. There's never a wait. When I get to the airport they drop me off, pull my luggage out for me and make sure I'm set before they leave. When they pick me up. It's never more than a 5-minute wait for them to come back by again. They are courteous, friendly and very professional! I've been using them for years and will continue to do so.
I love how easy this is! I did not wait for the van on either end of my trip. Great, super-friendly service.
Great service all around from service booth to driver. A bottle of water was offered when checked out
I park here EVERY time I fly out of JAX! Parking lot is always clean, safe and secure. The shuttle drivers are professional and friendly no matter what time it is and the attendants always have a smile and some water for you as you're leaving. A huge extra special shout-out and thank you to April and Richard for everything you did for me today! You went above and beyond in helping me and were such a blessing! THANK YOU BOTH!!!
Great service! Picked me up in a minute to get to airport and only waited a couple minutes for pickup at the airport. Dropped me right at my car and all was good with my car. I will use them again in a couple months! 👍
They are helpful, courteous, and you are always offered a bottle of water when you check out. The bus is always prompt. Plus the bonus free parking rewards are great. As a busy frequent traveler, this is MY parking place
Simply easy, great price and effortless pick-up and drop off
Just what you’d expect. Fast shuttle, on point. Will be back again next time
We are getting to know this place better, driver was right outside waiting to pick us back to parking lot. Five minutes later we are in our car and on the way home. Great place to park the car under the cover where flying away.
Best parking and service ever!!
No need to look anywhere else. Lightening fast baggage help and shuttle before you can blink! At airport 6 minutes from parking.
Always personal service, friendly employees and a bottle of water when you leave! I don’t park anywhere else!
I travel frequently and have been parking here for over 10 years. Friendly reliable staff! Shuttle drivers are always available, even when planes run exceptionally late.
Fast in and out of the airport
Very secure and affordable.
A complete peace of mind.
These drivers are always waiting for you when you exit the terminal.
Nor open 24 / 7 yet due gov't free $$ & folks won't work. (They're short staffed) Arrived at 4:00 am & closed BUT employee arrived as we were leaving & got us in & shuttled us (2) to airport. Great service! 4 stars since not 24/7 yet.
Great place to park. They get you to the airport quickly and I have never had to wait more than 5 minutes (usually less) for a ride back to my car. The employees are friendly & professional and they give you a little bottle of cool water as you exit.
Easy in and out parking at Jax airport. We had to leave early and like they are open to take care of us, helping us with our bags and taking us straight to the terminal. And same with our return no matter how late!
Lady at the gate is the absolute best, shes worked there for years and shes always pleasant.
Very easy to park and they give you your parking space info before you depart at the airport so when you return you give the slip to the driver and they drop you off at your vehicle.
My flight was delayed and then rebooked for the next day and they didn't charge me for the three hours I was parked there.
Good shuttle service and safe place to keep your car
This is my favorite place to park! I had 2 short trips in October, at which time I joined the Fast Pass program. It's free. This month I had a funeral to attend and was gone 4 days. Apparently there were bonus days added to my pass (because I joined within the allotted time), so this trip was covered! The drivers are always friendly and attentive, and the staff in the booths are great at answering all of my (many) questions. Happy customer, right here. 😊
I’ve been parking at USA park for 6 years now. I feel like family. All the employees extremely friendly and so familiar to me that they know where I usually like to park and what my car type is. Also, USA park is only company near the airport that offers 24 bus service right now and I have NEVER had to wait extended periods of time for the next shuttle to come. They’ve definitely earned their 5 ⭐️’s
Thank you and grateful to JAX USAPARK! Arrived at 12:30 am and my car would not start. They quickly came over and jumped off the car. Being female and by myself, this was a huge comfort. This is why I use them and why they are the best!! Thank you!
Nice spots. Pick up and drop off shuttle has frequent runs. And the staff is friendly.
Always an excellent experience. Quick shuttle. Friendly staff.
Absolutely ♥️ Parking here! Ms. Gwen at the gate is amazing! Always courteous and friendly! She is definitely an asset to the company!
Good place to park if you're flying out of Jacksonville for an extended period.
I used uncovered parking for 4 days. Entry was simple. Lot attendant was very welcoming and informed me where to park. I was picked up immediately and taken to the airport timely. Upon returning I waited about 15 min for pick up . Returned to my car. All went wonderful . I'm thinking wow! I will definately use this lot from now on....until the exit attendant, rude as he**. Didn't even stop her side conversation with another employee and got a straight attitude when I showed her my coupon, as I experienced problems with it not scanning on her little scanner....so, end result, my car was fine, Which is great! but don't expect any customer service upon exiting. All other customer service and parking went well.
So nice to be picked up and left off right at my car. Drivers were friendly and eager to help with my bags. Will be using them again!
Have tried several other nearby airport parking and USA met all the check points. Easy online reservation, quick entry and most important, our flight was delayed and didn't get in till after midnight. USA was there to pick us up minutes after we got our luggage. Call it good luck? I'll find out cause I've signed up as a loyal "fast pass" customer.
I’ve been using USA Park for years and have always been happy with the experience. Prompt pick up & return. Staff are always accommodating with a smile from the time you enter property until you exit. Will continue to patronize and highly recommend.
As always they were great. Picked me up at my car and shuttled me to airport. Less than 5 min wait for the shuttle...always. Fares we're cheap compared to airport parking. $8.75 a day for covered parking.
Covered & uncovered spaces. Shuttle picks you up at vehicle & directly to airport nearby. Great staff & discount coupons online. Pick-up from airport fast & friendly in 12 passenger van.
Decided to do fast pass. Everything ran like clockwork and loved the pricing this trip!!! Staff was very efficient! Will use them again next trip!
An easy go to for airport parking in Jacksonville. There are a few to choose from and this one seems to be a bit more money but the service is worth it.
Just such a perfect way to end a very long travel day...19 hours of travel... and just the kindest most accommodating pickup and payment you could imagine!! Thank you!!
Courteous top notch service! Employees are polite & helpful. It’s the only place I park.
The parking meets everyone's own needs. Covered or uncovered, you can feel comfortable that your car is safe as you travel. Great personnel
I enjoy the convenience of parking at USAPark however, I do not appreciate a driver holding their hand out in expectation for a tip. That is very tacky and disrespectful. When that happens I give less of a tip than I had originally planned. You will NOT intimidate me!
Excellent location. Easy pick up and delivery to and from airport. Very happy with this parking area.
Amazing service!! We had a dead battery in the middle of the night after our trip, the sweetest employee came to our rescue within minutes to aid us. We were on the road in less than 10min!! Thank you!!
First post-COVID use of USAPark and they did a fine job. Fast shuttles to and from the lot and very reasonable pricing. We will use them again the next time we fly.
The way they have grown indicates how popular they are. I park my vehicle under a roof. Airport Service to and from car. Driver even puts bags in trunk for me. Free bottled water at exit gate. We have used USA Park for years. Will only use it in the future. Now, can I get a discount for a glowing review? :-)
This was my first experience with USAPARK but it won't be the last! The attendants were very helpful! I loved that the bus was waiting for me on arrival late last night. Outstanding support and a great value!! Check them out - you won't be sorry! 😁👍💔
Good price, great customer service both drivers and attendants.
Park HERE!! Great place to park!! 🌞
Excellent place to park while on trips! 😎 👍
My first visit. Located close to airport, check in and out was efficient. Tram picked us up at parking spot and transported to Airline drop off area. Picked us up on return and delivered us to vehicle. Great experience. Thanks
Safe parking place and good shuttle service for drop off and pick up. They have good discount coupons online.
So convenient! I’ve been parking here for about 2 years now. Always reliable. Quick service. I feel very safe leaving my car and getting back into it after a late flight!
This is my go to when I travel. Drivers are very friendly and helpful. Love the bottles of water when I return
Great experience! Just go through gates and park. The shuttle was at our car picking us up very quickly. When we returned the shuttle was prompt. It was pouring out and he did such a great job getting us as close to the car as possible so we would not get soaked. When checking out the attendent was very helpful. Recommended
I always use USAPark Jacksonville. I also see tons of pilots, stewards and stewardesses parking here, which helps tell me I'm using the right company too. Drivers are all friendly, safe drivers and personable.