USAPark

The cashier was very courteous and professional. Pick up went very smoothly as usually, that’s why I use USA PARK.

Covered parking, shuttle to airport. Cheap enough. Will use them again.

Didn’t know I had a coupon on my fast pass for four free days and the cashier alerted me and she was so friendly and even gave us cold water, did not have to wait at all for the shuttle to take us from the airport to the parking lot

Great experience from start to finish. Will be parking here again soon!

Van arrived in a reasonable amount of time to and from airport. Drivers helped loading and unloading bags. The daily rate is reasonable. Overall a well run service.

Hands down, the best airport parking anywhere. I've used them for years and see the same people working there year after year. They are all so pleasant and nice and there is ALWAYS a bus waiting to pick you up. No wait. Plus, with my Fastpass, I keep earning free weeks. How can you beat that? You can't!

Favorite place to park. Friendly staff. So convenient and minimal wait for bus when back from your trip. They give a AAA discount and cold bottle water on your checkout!!

The service is superb. The driver was so helpful and checkout was friendly and efficient. Highly recommended!

The covered parking is the best value at the airport!

Very convenient and affordable! Very kind and helpful staff! I've tried most all the parking lots... USAPARK is now my choice from now on!!

Good place to go when the airport parking lots are full (especially in a pinch!). All of the staff were friendly & helpful. Price was not bad either for using their lot. They have certain areas that are covered parking, a section of the lot is not paved which some have to park in and other sections are paved but not covered. They have a lot of parking here!

After parking make sure to take note where you parked. The shuttle comes to pick you up & drops you off as close to the terminals at the airport as they can. The shuttle did not take too long to pick us up after parking ~10 min.

At pickup from the airport (instructions on the slip they give you when you first get picked up will tell you where they will pick you up), the driver will collect your slip then (has where you parked on it) & they will drop you off where your car is in their lot. Be careful traveling through their parking lot as there are no stop signs & you cannot see if another car is coming down another lane. We will be using their services again if needed!

I’ve been parking at USAPARK since 2011 and the service is phenomenal. The buses are very clean, the staff are very nice and they are prompt in travel service. I’ve never had to wait for a ride to and from my parking spot. Last night I arrived on a late flight and there were 2 shuttles ready for pick up.

Jacob was our driver to the airport.

Parking was great. Jacob incredibly kind & helpful. USA Park is a great place to park.

Great prices and I like the fact they give you a bottle water as you leave.

I have had the best service with USA Park. They pick me up instantly as I drive through and they have given me my location to park the car. There's never a wait. When I get to the airport they drop me off, pull my luggage out for me and make sure I'm set before they leave. When they pick me up. It's never more than a 5-minute wait for them to come back by again. They are courteous, friendly and very professional! I've been using them for years and will continue to do so.

I love how easy this is! I did not wait for the van on either end of my trip. Great, super-friendly service.

Great service all around from service booth to driver. A bottle of water was offered when checked out

Easy to park. Great shuttle drivers that load and unload your bags. Great experience and never have to worry about your vehicle much cheaper than parking at airport and it is car to door and door to car with a smile.

I park here EVERY time I fly out of JAX! Parking lot is always clean, safe and secure. The shuttle drivers are professional and friendly no matter what time it is and the attendants always have a smile and some water for you as you're leaving. A huge extra special shout-out and thank you to April and Richard for everything you did for me today! You went above and beyond in helping me and were such a blessing! THANK YOU BOTH!!!

Great service! Picked me up in a minute to get to airport and only waited a couple minutes for pickup at the airport. Dropped me right at my car and all was good with my car. I will use them again in a couple months! 👍

They are helpful, courteous, and you are always offered a bottle of water when you check out. The bus is always prompt. Plus the bonus free parking rewards are great. As a busy frequent traveler, this is MY parking place

We have used this parking service for 7 or 8 years. They have several buses and we have never had to wait more than a couple of minutes to be picked up from our car when departing and not more than 5 or 10 minutes at the most from the airport arrivals. I am happy to recommend them.

USA Park is such a quick easy service. I’ve used several different parking services as I travel a lot. USAPark is by far the most reliable & easy to use. I did not have to wait when dropping my car off or when I returned. The shuttles showed up immediately as needed. Thank you, we will be using USAPark every time we fly in and out of Jacksonville!

Simply easy, great price and effortless pick-up and drop off

They are always helpful and friendly. Prompt picking us up at our car to go to the airport and picking us up at the airport and bringing us back to our vehicle at their lot. When we pay on the way out they offer you a free bottle of water which is appreciated. Definitely will continue to use them and recommend them to anyone flying to/from Jacksonville.

Just what you’d expect. Fast shuttle, on point. Will be back again next time

We are getting to know this place better, driver was right outside waiting to pick us back to parking lot. Five minutes later we are in our car and on the way home. Great place to park the car under the cover where flying away.

Best parking and service ever!!

No need to look anywhere else. Lightening fast baggage help and shuttle before you can blink! At airport 6 minutes from parking.

I decided to give this company a try after a couple of terrible experiences with the Jacksonville Airport's Economy Parking and their lack of adequate shuttles. This will now be my choice for airport parking. From the moment I arrived a shuttle bus was immediately behind my car to take me to the terminals. When I returned to the airport and made my way out to the ground transportation pickup, a shuttle was already waiting and got moving with three passengers - Zero wait time is a great improvement over the few and far between packed buses I was used to with Economy Parking. No more clawing your way to the front of a crowd to get on an already packed bus after seeing two full ones pass you by with rude drivers yelling "We Are FULL!" This is the way a good business should work!



Some advice and points to note:

1. Get the coupons online for reduced pricing and budget in an extra day on the end in case your flight gets delayed. The coupons "expire" after the end date you specify which would leave you paying the higher price.

2. There is a 10% Airport Fee added on the bill so be prepared for this. Even so, the prices with coupons come out cheaper than Economy without the bad service.



I highly recommend!

Always personal service, friendly employees and a bottle of water when you leave! I don’t park anywhere else!

Our driver was outstanding in everyway. We had a lot of bags as a group, he was so gracious in helping us with the bags. He also made it a point to wait for us and 8 other people.

I love USA PARK! Thanks for the water and making our checkout so simple.

I travel frequently and have been parking here for over 10 years. Friendly reliable staff! Shuttle drivers are always available, even when planes run exceptionally late.

Fast in and out of the airport

Very secure and affordable.

A complete peace of mind.

These drivers are always waiting for you when you exit the terminal.

Nor open 24 / 7 yet due gov't free $$ & folks won't work. (They're short staffed) Arrived at 4:00 am & closed BUT employee arrived as we were leaving & got us in & shuttled us (2) to airport. Great service! 4 stars since not 24/7 yet.

Great place to park. They get you to the airport quickly and I have never had to wait more than 5 minutes (usually less) for a ride back to my car. The employees are friendly & professional and they give you a little bottle of cool water as you exit.

I felt compelled to write this review because I feel like the process of traveling is consuming and stressful and you forget to appreciate the little things. I picked up and dropped off a car using this lot and the process was seamless. The staff was friendly, patient and were attentive for trips to and from the airport. I would definitely use them again!

Easy in and out parking at Jax airport. We had to leave early and like they are open to take care of us, helping us with our bags and taking us straight to the terminal. And same with our return no matter how late!

There aren't many businesses that can offer great customer service at an exceptionally low price.

USA Park does all this. Five Stars.

First, their rates are more than reasonable, like $4.00 a day for uncovered parking and coupons and credits for free days!!!

They have covered parking as well, think these rates are around the area of $6.99 to $7.00 again, reasonable.

Shuttle service to the airport terminals is offered again, very good if not excellent customer service. Pick up and drop off at your car with bag assistance, if needed.

All and all very great place to leave your car.

It's my understanding that USA Park is developing an APP that can be used for this great airport parking place.

Lady at the gate is the absolute best, shes worked there for years and shes always pleasant.

I have been using USAPARK since I started back traveling. The service has been top notch. I did get a sticker shock with the pricing when I had been gone a month and the rates went up. They got that fixed and I was satisfied. The drivers are all very helpful and courteous. Ms. Gwen is normally there in the evening when I get back. She has ALWAYS been, polite. The customer service she gives has been get. She always has a smile.

Very easy to park and they give you your parking space info before you depart at the airport so when you return you give the slip to the driver and they drop you off at your vehicle.

My flight was delayed and then rebooked for the next day and they didn't charge me for the three hours I was parked there.

Good shuttle service and safe place to keep your car

This is my favorite place to park! I had 2 short trips in October, at which time I joined the Fast Pass program. It's free. This month I had a funeral to attend and was gone 4 days. Apparently there were bonus days added to my pass (because I joined within the allotted time), so this trip was covered! The drivers are always friendly and attentive, and the staff in the booths are great at answering all of my (many) questions. Happy customer, right here. 😊

I’ve been parking at USA park for 6 years now. I feel like family. All the employees extremely friendly and so familiar to me that they know where I usually like to park and what my car type is. Also, USA park is only company near the airport that offers 24 bus service right now and I have NEVER had to wait extended periods of time for the next shuttle to come. They’ve definitely earned their 5 ⭐️’s

Thank you and grateful to JAX USAPARK! Arrived at 12:30 am and my car would not start. They quickly came over and jumped off the car. Being female and by myself, this was a huge comfort. This is why I use them and why they are the best!! Thank you!

If your traveling person and need to find decent parking lot to park your car. I have to say USA PARK it’s decent price for long term travel days or weeks. Behind the fence and no one is able to steal your car.. last time I went a long trip for two weeks I paid between $20-$30.

Nice spots. Pick up and drop off shuttle has frequent runs. And the staff is friendly.

Always an excellent experience. Quick shuttle. Friendly staff.

Absolutely ♥️ Parking here! Ms. Gwen at the gate is amazing! Always courteous and friendly! She is definitely an asset to the company!

Good place to park if you're flying out of Jacksonville for an extended period.

I used uncovered parking for 4 days. Entry was simple. Lot attendant was very welcoming and informed me where to park. I was picked up immediately and taken to the airport timely. Upon returning I waited about 15 min for pick up . Returned to my car. All went wonderful . I'm thinking wow! I will definately use this lot from now on....until the exit attendant, rude as he**. Didn't even stop her side conversation with another employee and got a straight attitude when I showed her my coupon, as I experienced problems with it not scanning on her little scanner....so, end result, my car was fine, Which is great! but don't expect any customer service upon exiting. All other customer service and parking went well.

So nice to be picked up and left off right at my car. Drivers were friendly and eager to help with my bags. Will be using them again!

Have tried several other nearby airport parking and USA met all the check points. Easy online reservation, quick entry and most important, our flight was delayed and didn't get in till after midnight. USA was there to pick us up minutes after we got our luggage. Call it good luck? I'll find out cause I've signed up as a loyal "fast pass" customer.

I’ve been using USA Park for years and have always been happy with the experience. Prompt pick up & return. Staff are always accommodating with a smile from the time you enter property until you exit. Will continue to patronize and highly recommend.

As always they were great. Picked me up at my car and shuttled me to airport. Less than 5 min wait for the shuttle...always. Fares we're cheap compared to airport parking. $8.75 a day for covered parking.

Covered & uncovered spaces. Shuttle picks you up at vehicle & directly to airport nearby. Great staff & discount coupons online. Pick-up from airport fast & friendly in 12 passenger van.

Decided to do fast pass. Everything ran like clockwork and loved the pricing this trip!!! Staff was very efficient! Will use them again next trip!

It’s the best service employees I’ve ever dealt with and parking at any airport in this country. Love they offer you a bottle of water on your way out which is really great because you’re usually very dehydrated from flying. PMM 😎

USAPark is my go to for Jax Airport parking. The people there are attentive. Shuttle service is fast and reliable. The option for covered parking is great. Just completed another parking stay this weekend and was quite pleased with the service as usual. Thanks USAPark!

An easy go to for airport parking in Jacksonville. There are a few to choose from and this one seems to be a bit more money but the service is worth it.

The parking is a great rate with the coupons, the shuttles are fast and courteous, the experience would have been a 5/5 if the parking attendant at check out wasn’t so mean. Her tone was demeaning and she spoke to me like I have a learning disability and all that I had asked was to do a split payment. I wanted to scream so loud at her by the way she spoke with me and wouldn’t want anyone to have that type of service. Her attitude was the worst that I have encountered in any setting for months. If she isn’t working and you can leave without interacting with her then this place is the best.

Once again USA Parking is excellent. From the check in/out person, to the shuttle drivers, location and covered parking.



I have used USA Parking several times and have never been disappointed. The shuttle runs regularly and the wait times are minimal for airport pickup.

Just such a perfect way to end a very long travel day...19 hours of travel... and just the kindest most accommodating pickup and payment you could imagine!! Thank you!!

We had a late flight back into JAX. UsA Park was right there and took us right to our car within 10 minutes we were on our way! The driver was super nice and efficient. We use USA Park every time!

Courteous top notch service! Employees are polite & helpful. It’s the only place I park.

The drivers are punctual and offer assistance with luggage. The pick-up and drop off went smoothly. And the app is helpful.

The parking meets everyone's own needs. Covered or uncovered, you can feel comfortable that your car is safe as you travel. Great personnel

I enjoy the convenience of parking at USAPark however, I do not appreciate a driver holding their hand out in expectation for a tip. That is very tacky and disrespectful. When that happens I give less of a tip than I had originally planned. You will NOT intimidate me!

Excellent location. Easy pick up and delivery to and from airport. Very happy with this parking area.

I have used USA park for about 20 years now. It is an amazing company. I don't like giving the keys to my car to anyone. Some of my friends have told me about finding really nasty things in their cars at those places. At USA Park I keep control of my keys. Their shuttle drivers are almost all wonderful folks who are very helpful. They come get you when you first park so fast that you get to the terminal faster than if you parked in the hourly garage. Going back to your car is a pleasure as they drive you right to your car, not like the airport lots where they dump you at a bus stop. USA Park takes you right to your car. I would never park anywhere else.

Amazing service!! We had a dead battery in the middle of the night after our trip, the sweetest employee came to our rescue within minutes to aid us. We were on the road in less than 10min!! Thank you!!

First post-COVID use of USAPark and they did a fine job. Fast shuttles to and from the lot and very reasonable pricing. We will use them again the next time we fly.

We parked our vehicle in covered parking while on a 7 day cruise. The shuttle service was perfect both ways. Only waited a couple of minutes on either end. Drivers were very helpful loading luggage. USA Park is the only way to go!

Wonderful service! Staff was friendly, shuttles were available with little wait time. Car drop-off and pick up was easy breezy with the mobile app. Will use again!

Love parking here for not only price but the service. The drivers are all professional and live being picked up and dropped off at the door or right to my car. 100% recommendation

Good place to park. Very close to airport with frequent shuttle service. They pick you up and drop you off directly at your car. My only disappointment is they raised their prices.

The way they have grown indicates how popular they are. I park my vehicle under a roof. Airport Service to and from car. Driver even puts bags in trunk for me. Free bottled water at exit gate. We have used USA Park for years. Will only use it in the future. Now, can I get a discount for a glowing review? :-)

This was my first experience with USAPARK but it won't be the last! The attendants were very helpful! I loved that the bus was waiting for me on arrival late last night. Outstanding support and a great value!! Check them out - you won't be sorry! 😁👍💔

Good price, great customer service both drivers and attendants.

Park HERE!! Great place to park!! 🌞

Excellent place to park while on trips! 😎 👍

When I arrived the driver was there waiting to load my bags. Staff was very friendly. If you use the coupon make sure you park in uncovered parking. Otherwise the experience was great. Car was safe. Lot was well lit at night. Pickup at the airport was easy. Gave a bottle of water on the way out. I recommend parking there and on my future travels will park at that location. Kudos to the staff. Thank you.

When we travel we trust USA parking to keep our car safe. The service is 5 star ⭐️. The ladies that run the guard gate are awesome!!! Parking is close to airport and the shuttles run around the clock. And they give you a bottle water when leaving. Thank you USA parking. See you again soon!!

My first visit. Located close to airport, check in and out was efficient. Tram picked us up at parking spot and transported to Airline drop off area. Picked us up on return and delivered us to vehicle. Great experience. Thanks

Parking was easy and affordable. I downloaded the App and saved cash. We were gone for 8 nights and got home at 2AM, there was a shuttle waiting for us and the driver helped us with all of our luggage without asking. Professional service all around.

Safe parking place and good shuttle service for drop off and pick up. They have good discount coupons online.

Flight crew and Baggage counter personnel were very helpful.

Pilots took extra care to find smooth air to fly so crew could serve drinks.

very thoughtful.

So convenient! I’ve been parking here for about 2 years now. Always reliable. Quick service. I feel very safe leaving my car and getting back into it after a late flight!

I love USA park - they make it so easy and costs are very reasonable. Having my fast pass gets me free weeks of parking!! I won’t go anywhere else for airport parking

This is my go to when I travel. Drivers are very friendly and helpful. Love the bottles of water when I return

Easy check in and check out. Scan your fast pass card first then when you exit scan the fast pass card, then any coupon then swipe your credit card or you can assign a card to your account to have payment deducted. Shuttles timely for pickup and dropoff at Jacksonville airport.

Great experience! Just go through gates and park. The shuttle was at our car picking us up very quickly. When we returned the shuttle was prompt. It was pouring out and he did such a great job getting us as close to the car as possible so we would not get soaked. When checking out the attendent was very helpful. Recommended

I always use USAPark Jacksonville. I also see tons of pilots, stewards and stewardesses parking here, which helps tell me I'm using the right company too. Drivers are all friendly, safe drivers and personable.