Super friendly staff. Typical Marriott property. You get what you are expecting, which is not a bad thing. Clean, although some mold spots along edges of walk in shower. Rooms are plenty spacious enough to air out and spread out hockey gear. Not too much noise bleed through, but some from inner walls. Hallway noise was minimal. Plenty of parking too. It’s off the main road, but easily accessible and actually in a quiet area by other known chains.
Nice hotel, at decent rate. Good fitness room, so I'd definitely stay here again. Didn't give 5 stars because pillows kinda sucked. But rest ok.
This hotel was exactly what we were looking for. Convenient to the St Louis music park, clean quiet and comfortable. Breakfast was mostly pre packaged muffins, cereal and fruit. We would definitely stay here again.
Room had mold in shower and big spot on floor. It looked like someone had a dog in room? Comfortable bed and friendly staff.
Where should I start Not clean at all! When you first walk in it appears clean but let me be the first to tell you they put lipstick on a pig. I have stayed at this property more than once trying to give them a fair chance to no avail. There were stains on the couch, stains on the table , Carpet smelled like corn chips, red stains in the shower, toothpaste on the bathroom mirror and the refrigerator was hot! Also I have been put on the 2nd floor everytime that I have been there(and the hallway smells like vomit) and the elevator is also extremely dirty with lights missing from the ceiling. I am starting to think that all of the reviews are fake definitely not worth the almost $200 fee.
I made a reservation for a room with one King bed. When I went to go check into the Hotel. The hotel advised that there were no rooms with no king size bed. I had to then spend my vacation and time in a room with two Queen. Not satisfied since this is not what I reserved.
Starting from Mary, everybody who works at this hotel, were very professional with a higher standard of customer service in mind. Had a great time here with two families, during our road trip... Highly recommended for families.
Thank you so much for the great overall service...
Mario Fúster Parés
Great place! They received us with a beautiful and clean room.. I came at 2:00pm, they already had my room ready and the front desk lady was very nice, she made us feel comfortable and had a great sense of humor! We will definitely come back!
Beds were very comfortable. Great room for a family to do their thing while traveling. Just wish they had a pool.
Nice room. Nice people. Breakfast was meh.
First time staying here, very nice roomy rooms, people are friendly, and one of the best hotels I've stayed at.
There hotel was nice. Room was clean. Staff was friendly. It's worth there stay. I've never had a bad experience with this chain. You'll enjoy your stay.
Good hotel mostly. Ice machine was broken on our floor and some staff had a staring problem (It wasn't because of not wearing masks, we wore them everywhere properly).
The room was very nice. Front desk staff were efficient and professional.
I recommend a friend of mine to go there and they was very happy with it. The staff was very nice and polite. They said their room was very clean. She said that she'll be back to that one for sure.
The people were nice from start to finish. The rooms were clean and fresh
Clean oversized rooms at reasonable prices. Large shower, and has a pull out sofa bed with a real mattress. Would stay again!
I stayed here for one night. It was an amazing room. They had a great bathroom. The beds were comfortable. This is a great hotel. Thank you for the amazing experience.
Friendly stuff rooms were very clean, also loved that the TV was a smart tv and I could cast my phone to it so free netflix ,hbo and everything else I have on my phone
Room had crumbs in the couch and little pieces of garbage on the floor. Looks like it wasn’t vacuumed. There was only 2 towels in the room and our reservation was for 5 🤦🏻♀️. Also there was a pin on the floor which my children could have potentially picked up and gotten hurt. Honestly the room was not cleaned thoroughly. Also they didn’t give me any sort of information upon check in. No info on breakfast, checkout, housekeeping, or any other amenities such as hours. I therefore did not know I had to call and request housekeeping and when I did they didn’t bother to apologize for not informing me and said housekeeping could no go to my room because it wasn’t 24hrs. (It was probably like 8:30 and I’m sure they had someone they could have sent) overall the breakfast was ok due to covid it was snacks in a bag and the room was ok otherwise.
Great place to stay. Big spacious room . Nice breakfast area with lot of food varieties. Only let down was guy at front desk.
I stay here alot when I come in for work from Kansas City great staff and clean rooms.
Clean and comfortable hotel located in a nice and quite area. The staff is super knowledgeable about the area and eager to help. Will definitely stay here again if I return.
Everything here was great except for the room. Service was phenomenal and I had several brief but pleasant conversations with the staff. I always felt welcome and never felt as though the staff felt burdened by my questions or requests. The only issue I had was that the bed we had seemed to have a broken box spring mattress or something. My wife and I would roll into the center of the mattress like a gravitational pull was inside. The bathroom door was broken and could not lock and the toilet after it was flushed made a howl so loud you would think a banshee lived inside. These problems would not keep me from staying here again as it could just be we had some bad luck with our room as the rest of my party did not have any complaints about their rooms.
Some pros regarding the rooms:
They do include a mini fridge with enough space to fit our needs as we have a small daughter and needed to have a steady drip of milk and apple juice to keep here sane and mentally stable. The black out curtains kept the room cool and dark and the walls seemed pretty thick as I never heard the neighboring groups around me. The staff were never intrusive when it came to housekeeping.
If you are in the area and looking for a hotel definitely consider SpringHill Marriott, maybe just ask how the bed is and if the bathroom locks!
So Good, I so happy Together my love
Bruce Weisbein, D.C.
This place was so clean and staff were super friendly! Everything was great here! Quiet neighborhood; easy to go out for a run in this area.
Stayed during covid, so I'll excuse some things.
Stayed at this hotel from 2/24-2/28. I mostly interacted with the evening staff and they were so polite and helpful. I can’t say enough good things about them. Hotel was very clean.
Enjoying the stay here. Knocked off a star, due to the fact the rooms a little cramped and the breakfast was just ok. I would stay again though.
Very nice roomy rooms, people are friendly, and fresh fruit at breakfast. Very pleased!
Clean enough for the price you pay. We have stayed here a handful of times and it is safe and works for our family.
So why do you charge $10 parking per day? “I have no idea” thanks. Hotel was ok. Location is further from airport than expected. Not the best area or convenient location.
Do NOT book this hotel! 1st full day there housekeeping did NOT knock on the door before deciding to use her key, and I was in my towel. And she didnt apologize for just walking in! Next full day my family left our room around 11a, came back at 1030p to a dirty room! Guess she didnt want to come back at all! Very unprofessional staff. Marriott needs to have a class on hospitality and basic housekeeping cleaning. Dont be fooled!
My family and I stayed here for a week, and it was good. The breakfast was great. The room is spacious and has a small fridge, microwave, and a coffee maker. The overall service was very good. They have a meeting room that can be pre-booked for use. They also have enough parking spots too. You can pick creamer, cups, hot chocolate, and sugar at any time for use in the room. They provide shuttle service to the airport but you will have to call them after you collected your baggage. So, you will have to wait at least 15 minutes to be picked up, which I think is okay.
They charge $10 for parking in an empty lot in an area that is FAR off the beaten path.
On the morning of my stay the water pressure was very, very, low. Was a horrible shower - almost a comedy.
But, they did refund me a fair amount for my inconvenience, so Marriott made good as far as I'm concerned.
It wasn't the best springhill I have stayed in. There were a bunch of kids running up and down the halls most of the night. And the shower wasnt the best in the world either. But those are just small things. Other than that it was a decent hotel.
This was a wonderful hotel to stay at. Its very clean and modern. The staff are kind and helpful. The breakfast was good in the morning. My room was spotless and put together perfectly. I had plenty of pillows and extra sheets and blankets already in the room.The bathroom was clean and had great water pressure. Also, they had little goody bags for my kids, with crayons and coloring pads. My kids really liked them. I would recommend this hotel. Its a little off the beaten path, but worth it.