I pulled in because the sign says "As low as $15.95". It does not state you have to sign up for it before going through the gate and taking your ticket. When I checked out they charged me $26/day. I asked if I could have a discount, the rude, unprofessional and opinionated manger said no, I could not have the $15.95 because I didn't sign up for it. When was this suppose to happen? I will not be parking there again and using their competitors. The ride to and from the airport was quick and easy pickup. They got me to my car by writing down the row. That's about the only positive. It's the most expensive other than the airport and the manager's attitude was unacceptable.
We waited close to 45 minutes and have yet to have someone pick us up. We called 3 times to check on the status of a shuttle that could get us back. We are extremely disappointed with the lack of professionalism and inaccurate service (they claim a shuttle every 6-8 minutes). I do not recommend, especially if you’re in a time crunch. We saw many other courtesy shuttles come through multiple times. May be worth it to check out parking at the Hilton, Hyatt or other airport parking service but do not recommend PreFlight. And it’s just as expensive as parking at Logan, which we’ll be doing next time. I wish the service was marked accurately so I could have made an informed decision.
I had to leave my car there for about a month and a half. Cost was 1022$ but the attendant who was really helpful by phone helps me get a coupon that bought it down to 9-something. I was displeased that after waiting 20 mins, the shuttle just pulled in and stopped for less than one minute and left while I was waiting to return to my vehicle. When I called, the second attendant hung up on me. I did appreciate the convenience. But next time I'll just book a hotel the night before and park there for the duration of the trip. It's way more cost effective with consistent service.
My husband and I travel quite a bit and usually take the C & J bus. Since covid, they've cut back on bus runs. We usually get into Logan pretty late coming back from vacations, so decided to give pre-flight a try instead of waiting hours for C & J to start running again. It was a great experience. When we pulled in, we just waved one of the shuttle buses down and he came right over to get us. They give you a card with the location of your car for your return. It was a quick 5 minute ride to the airport. Once we returned to Logan the shuttle showed up within 10 minutes to bring us back to our car. Friendly drivers and reasonable prices. We plan on using them again in the future.
This past Sunday we waited over half an hour in the hot sun for a van. A man also waiting said that he had been there even longer and had finally called to ask if a van was coming. At that point they said one was on the way, but it didn't leave right away (the man could track it on his phone). This is the second time we have had such a long wait. The last time it was in a cold rain.
Wicked easy when traveling. Super accommodating. Made my traveling less stressful. Great deal to park the car there for a few days
Very efficient. Shuttle pickup was prompt on both ends, including an 11:35 pm arrival back to Logan on a Sunday night. Shuttle drivers were helpful. Price was competitive. Will definitely be our go-to lot for Logan.
The shuttle was already waiting. It took us less than 15 minutes to check in, park and be transparent to the Airport. Shuttle driver was friendly and helpful
This was an extremely easy and reliable parking service! Our vehicle was safe and sound upon return from a 2 week stay! Much cheaper than parking at the Airport or any of the hotels parking services! We’ll definitely use it again when we fly from Boston✈️
I’ve used this parking lot for airport trips several times over the last three years and it’s always an easy process. The staff is kind, the shuttles run frequently so you’re never waiting long, and it’s easy to park and find the shuttle upon return. The shuttle ride itself is also very quick. Definitely recommend parking here because the prices are better than parking closer to the airport, it’s still close to the airport, and the service is good.
Just outside airport... Great/frequent shuttle service only a relatively short distance. away with drop off at your car. Courteous and helpful drivers with Reasonable prices.