Four Points by Sheraton Boston Logan Airport

The shuttle from Logan Airport was prompt and the driver was nice. I dropped my cell phone in the parking lot only realizing after getting home 3 hours away. The phone was brought to front desk, Kathy packaged up my phone and guided me through getting it mailed back to me. She was awesome, and showed fabulous patience with me. We will stay again for our next trip. Kathy deserves a "Great Job" from her management.

Ken

Excellent service by Jordan, front desk & Cecil, breakfast - thank you!

Great location, shuttle service is great, close to conveniences (groceries, eating places, commuters). Good area, safe to walk around the areas. Comfortable, nothing fancy, but sufficient.

The hotel is neat and clean.



The staff are friendly and cooperative 👌🏻



For a last minute choice the hotel is good option to rest and sleep overnight and continue the next day 👌🏻



The hotel is so quite and can’t ask for more 👌🏻

I was a bit nervous to book this hotel because of some of the reviews. But we had a great time here. All of the staff we encountered were very nice, answered questions about the area for us, and were polite and professional. The hotel and room were clean. We did not use housekeeping while we were there, you have to book it the day before. We only needed to ask for extra towels at the front desk. The breakfast is NOT free as some have stated. It was I believe around $18 per person, but was quite a spread and very good. We didn't use the shuttle service. It is a trick to find parking around the hotel if you arrive late in the evening, you will most likely have to park behind the hotel and walk around. Not too big of a deal. We stayed for 7 nights and would definitely book this hotel again. Thank you for a great stay!

Had a great experience here. Victoria was at the front desk she was very friendly, helpful and informative. She greeted me as I came through the door ans assisted with my transportation. The room was very clean.

Room was older and slightly musky, but the park and fly was a good deal. Loved having a shuttle to and from the airport. Made traveling convenient.



Would stay here again for park and fly.

Location is good. Very convenient to anywhere of great Boston. At the conner of a mall with every type of shops. Breakfast is fantastic with the lovely lady Cecile.she take care of every guest, clean the table right away when people leave, kindly smile, give you feeling like eating at home.

The staff are very friendly and helpful! Five stars to them.



The facilities are a bit outdated looking (at least once you get past the lobby). But the rooms are nice and the bathrooms are spacious (which is often a problem in hotels).



The location is a little hard to get through if you’re coming from the north. But it’s next to a shopping center and restaurants.

We recently has two nights staying here and using the shuttle service to and from Logan airport. Front desk staff was fantastic and friendly. Both flights were delayed and the staff were so accommodating to our needs to change and alter our shuttle reservations. Our flight back was very late and they were prompt picking us up from the airport. Breakfast buffet was superb!! Will stay here again for sure.

Booking a last minute reservation for me and my family here, I thought this hotel was pricey. However, it is entirely worth it. That’s a big hotel 10-minute away from the airport by shuttle—BTW, complimentary shuttle. Big facility with comfortable and well maintained rooms. Best continental breakfast I’ve ever seen. The reason is not taking five stars is: they didn’t have a wheel chair for my mother in-law who had an injured knee occurred during our trip. That might be too much to ask. However, I believe that a big brand hotel should have at least one in case of last-minute emergencies.

Remember to use HoteITully.ᴄᴏm when booking a hotel. They compare countless booking websites and normally will have rooms much cheaper compared to others! Thank me later on! This hotel is one of the highest rated in the area. I've been coming here for a long time. If you stay for a few days you for sure will love it I'm sure!



Good place to stay if you have a flight the next day. Uno Pizzeria next door for dinner. We had read reviews that were not complimentary, but we had no issues at all. The hotel is 3-star, so don't expect 5-star amenities. The breakfast was just fine, our room was clean and spacious and the help at the front desk were friendly and professional. They are renovating many areas. Might be the best value near the airport.

The hotel shuttle service is very good. It is convenient to ride hotel shuttle to airport train station, and then ride subways to anywhere you want.



The front-desk staffs are very kind. I have a late night flight. After checked out, I left my luggage at hotel, and fetched them later.

I read some of the reviews and was nervous, but they didn't disappoint the room was clean with plenty of clean towels and washcloth and hand towels it was close to alot of stores in walking distance, had a small fitness center (at least they had one). Hot breakfast with all the fixings. Th.e housekeeping staff was wonderful. The front desk eventhough they were helpful their friendliness is a 3. Not all of them but most,You guys could definitely do better in that department. All in all I didn't want to leave. Enjoyed my stay!

Last minute overnight for work. Walter and Jay were working and were great! Customer is right where a Marriot property should be! Room was clean and spacious! Will definitely come back!

Very impressed with the hotel from the pricing to location, to how updated and clean everything was. The room was modern and had plenty of seating. Hot shower with great pressure. Will be using it again very soon

I would have given the overall 5 stars if our interaction at check in had gone differently. We waited 4hrs at the Providence airport due to flight delays only to have our flight finally cancel. They were able to rebook us the next day out of Boston and gave us vouchers for this hotel. After a very long and frustrating day, we were told we had vouchers but no reservation. The front desk person...there was only one..made us stand to the side while he 'quickly checked in a guest" who did have a reservation. He proceeded to do this 3 more times. Thankfully in the morning, the person working the desk was amazing! He was warm, friendly and helpful. The shuttle driver we had to the airport was also amazing. We met some people on the shuttle who have stayed in the hotel before for their park and fly package. Great deal for extended travel. The hotel is being renovated but it didn't really cause any problems for us. Uno's is across the parking lot if you need a bar/restaurant in the interim.

BOBBY the shuttle driver was definitely the BEST! Literally one of the nicest persons I’ve ever met! We needed that after having a horrible experience at the airport with over bookings…… He offered us recommendations for restaurants, gave us pamphlets, greeted us with a bunch of snacks and water. Definitely went out of his way to be extra kind to us. He is the main reason I’m giving my review 5 starts. But overall the rooms were clean and we enjoyed our stay here. Everyone at the front desk was very polite as well. Definitely recommend staying here

This is a surprisingly great stay for an airport hotel. Clean and nice, the rooms come with a coffee maker and coffee/tea. The airport shuttle is reliable but small so if you are traveling during busy hours get to the shuttle early or there will not be room for you and you'll have to wait 30 minutes for the next shuttle.

I must admit, I was a bit hesitant when I seen the 3.5 rating on the Marriott Bonvoy app, but glad I chose this location. Impeccably clean and always someone walking around cleaning/moping. For the price, location and cleanliness, can not be beat.

Room was clean and roomy with plenty of furniture. Bathroom was spacious as well.



Fitness center was a bit tight.



Hot breakfast can be hit or miss. Sometimes the oatmeal is too watery. Sometimes the scrambled eggs are too dry. Plenty of food types.



Staff were friendly and helpful in all areas.



Location is decent with grocery stores and restaurants within walking distance.



Parking lot is always close to capacity for some reason. I don't think all the vehicles there belong to the hotel.

Nice rooms, perfect for short layovers or stays near airport, lots places to eat near by and they are safely serving breakfast throughout the pandemic which is more than I've seen lately on other places where they have shutdown the restaurants completely.

Very friendly staff and the check in is really quick. They have complimentary cookies and water at the front desk. Lobby area is very nicely decorated and hallways are clean.

The room was average. I got an upgrade to a deluxe king room and the size was larger than most. The bed was comfortable and so were the pillows. Kind of disappointed as I found popcorn inside one of the pillow cases so not sure if they even change each time someone checks out.

Paint peeling on walls and a lot of black scuff marks. Shower area and bathroom okay just a few stains on carpet in front of mirror. Closet doors are chipping as you close them since it's a little off track.

They do have a safe which is on the floor so have to bend to open and close. Mini fridge and microwave for your convenience.

Free deluxe breakfast from 5 a.m.

until 10 a.m. which is convenient as most flights leave early in the morning. Free shuttle to and from airport but make sure you call as soon as you land as they only have 1 shuttle and it takes awhile.

They have great shuttle service but it is not necessarily close to the airport. Everything was fine, though I would say medium quality at best. I consider this a value hotel. We stayed there for a business trip. I didn’t notice any noise. Mask adherence was medium to low. I didn’t find the hotel extra clean, but also didn’t notice it being dirty. They have a bar and a snack area that is lightly available. UberEats delivered easily but I didn’t think it was walkable to anywhere.

My family has stayed here a couple of times. Rooms are clean and nice. This time I killed my car battery, and the staff was very helpful in helping me jump-start my car. Juan and Ismail were the gentleman to help me, both very professional as I felt like a fool for what I did. I don't typically leave reviews, but this was too good to pass up. The shuttle to the airport is always on time, and professional, and it really is a well-run hotel and great accommodations needing to travel while not wanting to park their car at the airport.

Stayed only one night before a flight. Shuttles to Logan are convenient. You can leave your car parked here for the whole time you're gone. The staff here are super friendly and caring. I would definitely stay again. Thank you to the front desk staff and even the maintenance.

Service was good. Front desk staff were well behaved and helpful. Breakfast was buffet. Room was properly sanitized, clean, spacious enough and was equipped with heater and ac.

Best customer service! Thank you to Chris and Nathan! I did not grab the breakfast associated name (male) but excellent service as well!!



Stayed for one night for close access to the airport. The airport shuttle pickup was seamless. Runs hourly or on demand. Called for pick up at the rental car center and came within 15 minutes. The hotel is about 15 minutes from the airport give or take any traffic. Going back there was a little traffic for the hourly shuttle and Chris and Nathan went above and beyond to keep us updated and ordered an Uber to ensure we made it on time!



Room: clean double bed room with desk and love seat. There is a microwave, refrigerator, and coffeemaker in the room. Large bathroom vanity with great lighting! Shampoo, body wash, lotion all supplied in the bathroom.



Breakfast: Breakfast bar with fruit, cereals, oatmeal, fluffiest eggs I’ve had at a hotel, turkey sausage (thank you for the non pork options), pork bacon, breakfast potatoes and self pour hot waffles. Assortment of breads and coffee. There is also a bar.

There is an UNO restaurant next door that you get a discount at for staying at the hotel. I had already ordered Uber eats to arrive but would certainly take advantage the next time.



Thank you for a wonderful stay!

The hotel ground floor is a bit of a labyrinth but is not in anyway claustrophobic. The breakfast area is a bit small, but the selection is decent. When ditched in Boston by Aer Lingus due to a storm late at night, we were able to get rooms and pickup from the airport, 15 minutes later we were at the hotel. A late night meal of some frozen steak and cheese calzone purchased from the hotel kept us well fed. They even allowed us to take a later shuttle after checkout time. The rooms were clean and had a microwave available for the food available downstairs. Staff only ever helpful and professional. The hotel itself is near a couple of restaurants and a few basic stores and a pharmacy.

Very friendly staff and the check in is really quick. They have complimentary cookies and water at the front desk. Lobby area is very nicely decorated and hallways are clean.

The room was average. I got an upgrade to a deluxe king room and the size was larger than most. The bed was comfortable and so were the pillows. Kind of disappointed as I found popcorn inside one of the pillow cases so not sure if they even change each time someone checks out.

Paint peeling on walls and a lot of black scuff marks. Shower area and bathroom okay just a few stains on carpet in front of mirror. Closet doors are chipping as you close them since it's a little off track.

They do have a safe which is on the floor so have to bend to open and close. Mini fridge and microwave for your convenience.

Free deluxe breakfast from 5 a.m.

until 10 a.m. which is convenient as most flights leave early in the morning. Free shuttle to and from airport but make sure you call as soon as you land as they only have 1 shuttle and it takes awhile.

Great rate breakfast included and it was huge healthy and from 6-10 which is better than some places. I sure hope they think twice to remove CNN on the TV in the dining area, really who wants to start their day with this government controlled lying pablum? All employees were friendly and helpful. I needed to stay for a week for medical recovery and staff was excellent in bringing me ice whenever my family wasn't able to help me. Highly recommend as it's a great value and such helpful employees.



Please take my advice to heart though. NO CNN ON TV IN PUBLIC PLACES

It was late at night I just wanted to get the room and take a rest but the problematic key cards machine keeps me walking back down to front desk 3 times. The lady at the check in is not helpful at all. She literally let us wait for the manager for late night manager to come. It was really frustrated. Fortunately, Jason, the shutter bus driver of the hotel stepped in to help us with the key card and finally I am able to get in the room. Shouted out to Jason and Chris, the front desk manager who wants to make everything right to us. Besides the key cards issues everything is perfectly fine. The room was nice and clean

We did park, sleep,fly. I was worried about my new car being left there, no problem at all. Not even a scratch. Rooms are clean, I forgot deodorant and the concierge gave me a travel size❤️ I highly recommend!!

Four points Sheraton more like all the points. What a clean facility with a courteous staff could not recommend it enough. Only drawbacks are the door to our room needed to be slammed to close and our ice machine wasn't working. Otherwise it was fantastic.

Good place to stay if you have a flight the next day. Uno Pizzeria next door for dinner. We had read reviews that were not complimentary, but we had no issues at all. The hotel is 3-star, so don't expect 5-star amenities. The breakfast was just fine, our room was clean and spacious and the help at the front desk were friendly and professional. They are renovating many areas. Might be the best value near the airport.

We had a wonderful experience, when I made the reservation I spoke to one of the managers, Kathy. She was just amazing, answered all my questions and was just very positive. A month later when we checked in she happened to be at the front desk, she was even nicer in person. Kathy made what normally is a very impersonal experience, very personal and memorable.

Thanks for the wonderful personal care.

Booked a room for a stay after return flight in Europe for two weeks. Left car at their sight for those two weeks. Found the staff especially Yosmira, Jordan at front desk, Bobby our shuttle driver to the airport and Cecelle head of Breakfast Buffet to be extremely nice, personal and helpful and would strongly suggest this location to be utilized for their services surrounding your flights out of Logan. The rooms were neat and clean. The Breakfast Bar was wonderful.



Barbara

Bristol, Ct.

We had the best experience here! Everyone from the shuttle driver to the front desk crew to the housekeepers went out of their way to be kind, friendly, helpful, and efficient. The room itself was clean, comfy, and quiet. Highly recommend!

Quite affordable if you want a location close to Logan and the North Shore. Just a few minutes from Rt 1 but getting out can be a bit tricky. The rooms, well, they need some work. We had a bad leak by the AC and they did move us and were understanding. Parking at night can be tight since they offer LT parking for Logan. Overall, worth it since it was gar less than most other nearby properties.

This was my second visit to this hotel. My room was clean and comfortable. There were no distracting noises. The shower was powerful. I will definitely visit again.

Decided to come a day early due to an impending Spring Snow event... it was so easy to update my reservation on line and when I called to confirm that everything went through, the lady on the phone was very pleasant and helpful!



We arrived and the young man at the desk was wonderful and very helpful too. We had a laugh at how his mother and I share the need for too many glasses! It was such a great way to start a very memorable vacation!

Welcomed with a smile at the front desk every time transportation is always quick and easy. Only downfall was the room had no hot water. Otherwise a great place to stay park fly. We will be back

This is a fantastic place to stay when flying into Boston Logan airport! If you're lucky enough to meet Walter you're sure to be in for one of the most accommodating, professional, and enoyable stays at any hotel in the country!!

Make sure to use Hoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking any hotel. This web site will compare thousands of booking websites and usually will have rooms much cheaper compared to others! Thank me later! This place is one of my favorites in the area. I have been coming here for years. If you stay for a few nights you definitely won't be disappointed.



Location is good. Very convenient to anywhere of great Boston. At the conner of a mall with every type of shops. Breakfast is fantastic with the lovely lady Cecile.she take care of every guest, clean the table right away when people leave, kindly smile, give you feeling like eating at home.

I truly have had such a great experience at the four points! I am a traveler and they were so nice and accommodating in letting me stay here for a longer term. Julie was super friendly and nice and helped me work out the details of my long term stay and the rest of the team are just as wonderful and helpful. The breakfast is actually very good and has a lot to pick from. What a great place to stay long term!

A decent and affordable 3 star hotel in the east side of Boston away from downtown. Decent room size, amenities and toiletries available. However, room service and staff coordination could be improved and there are limited food options available within the hotel. Regardless, a recommended hotel for short stays at affordable prices.

At first we weren't to sure how our stay was going to be bc of the construction. It ended up being a great experience. The room was very comfortable and the staff was beyond nice, friendly, and helpful. We had fresh towels daily, they cleaned our room so nicely and the temp was easy to control.

Very nice. Clean, well run, friendly staff. Decent breakfast included

Remember to use ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking your resort. They compare thousands of booking websites and usually will have rates much cheaper than others! Thank me later on! This place is one of the best in this area. I have been staying here for a long time. If you choose this place you definitely will love it I'm sure!



Great rate breakfast included and it was huge healthy and from 6-10 which is better than some places. I sure hope they think twice to remove CNN on the TV in the dining area, really who wants to start their day with this government controlled lying pablum? All employees were friendly and helpful. I needed to stay for a week for medical recovery and staff was excellent in bringing me ice whenever my family wasn't able to help me. Highly recommend as it's a great value and such helpful employees.

Please take my advice to heart though. NO CNN ON TV IN PUBLIC PLACES

I've been to many Boston area hotels and it's always hit or miss if it's going to be a pleasant experience. It's my first time staying at this hotel, I have to say this is one of the cleanest hotels I found in the Boston area. Pool room was awesome, the breakfast was amazing, and the staff for all very friendly and accommodating. I had no issues whatsoever from the moment I walked in to the moment I walked out, and I will come here anytime that I am staying in that area

It wasn't as close to the airport as other hotels, but the room was very clean and comfortable. The staff was very polite and accommodating. I could see myself staying there again.

Have to admit, reading all of the recent reviews we were very nervous to stay here. I even tried cancelling the reservation (park, sleep, fly Boston) but couldn’t. When we arrived the lobby was nice and the staff was very attentive. Room was clean, showed some wear and tear but expected for the price/age of the hotel. Room was clean, again some wear and tear but nothing awful. Shuttle to Logan was on time, clean and drive was very nice. We booked another stay on the night of return night.

Staff was so nice and helped me and my brother with breakfast (we havent been to a hotel in a few years so i forgot) it was actualy very clean for $100 a night.

The service here is amazing. Came from Canada for a day trip and the 2 ladies at the front sorry if I missed your names.. one was white lady brown hair sweetest person ever and the other was African American I believe with Glasses another sweet heart. Always checked on us and made sure we were good. I am amazed at how good of people there are. Thanks so much for accomodating us. Even when I checked in the latino lady was so kind. Thanks again for your work.