I stayed here because of the shuttle- I would have been better off sleeping on the airport floor and saving $200. After being told that the shuttle would be at the airport in 30 minutes to pick me up I waited an hour and 15 minutes- there was no traffic and the driver said she had come as soon as she had been told (after my 3rd call to check the status). The lights, outlets and phone didn’t work properly. The receptionist was sweet but incredibly incompetent. All in all a trrrible experience.
We were happy to find an inexpensive hotel near-ish to the airport with shuttle service, since we were just staying one night before heading up north. But, when we got to the airport and called for the shuttle, although we were told 35 min, it took over an hour. The driver was preoccupied with his phone and other things and nearly rear-ended another car, and was generally aggressive on the road. When we got to the hotel, the receptionist was very nice, so we were hopeful; however, when we walked into the room it smelled like car exhaust or smoke, and only a few of the lights even worked. Worse, the shower floor was dirty, which made me proactively start checking for other things, like bed bugs. Thankfully, there were none, but cleanliness was definitely not up to par.
When we checked in we were told a shuttle leaves every hour on the hour, so we asked for one at 8am. The next morning, there was a knock at our door at almost quarter til eight, and the guy told us that the shuttle needs to leave *now* because of traffic. We told him that we would be ready at 8, and he explained the traffic is too bad to leave at 8, we have to leave now. So, we were forced to scramble to be ready in 2 min so they wouldn’t leave us.
Overall, very negative experience and the service was unprofessional. Not happy at all. Pay a little extra and stay somewhere else.
This Rodeway Inn wasn't completely appalling, but only by a little. The wallpaper was peeling, matched by the peeling sticky paper that opaqued the ground-level window. The air conditioner made lots of noise, but little else. There was little sound-proofing to quiet the busy street noise or the elephants tap dancing in the room above us. Need I go on? The only redeeming quality was the friendly staff. I recommend going somewhere (anywhere) else.
Gal at fest was pleasant and friendly. Parking is small and tight. Shuttle guy was nice and helpful. Take a moment and work with him on the possible language difficulty and it all works out.
Wish I could give it 0 stars. In the middle of the night I debated just going to the airport and sleeping there. While the new girl at reception was friendly and welcoming, there were workers in a laundry or boiler room which seemed to be right next to my room until 11 pm! They were blaring music, drilling, banging, dropping loud metal tools, and loudly talking. I had to get up at 3:30 am to make my flight. I maybe got 3 hours of sleep with the incredible noise. Plus, the room smelled like a smoker had been there. It was passably clean but not enough that I didn't look hard for bed bugs. All in all, it was the very worst hotel I have ever stayed in and I would choose the floor at the airport over this place. And when I emailed the manager with my complaints, she didn't even have the courtesy to email me back. DON'T STAY HERE.