I arrived very late in the morning, I had stopped at at least 5 other hotels, I was cold, tired & had just left the ER. As a last resort, I pulled into Ecno Lodge in KC near the airport. It was kinda off the normal path but the lights were on. I had to do a few things in my car before I got out. I was so tired I was falling asleep when the night manager tapped on the window to see if I was okay. I came in from the cold, & ended up getting a room even tho I had only a few hours left to sleep. The room was extremely clean, bright & cozy. I have been thru a lot lately with doctors, hospitals & the cold end of medical practice. The professional yet warm & inviting spirit of everyone here including the man & woman team cleaning rooms to the day manager, Hasu. (I forgot how to spell his name) - Everything was wonderful here, I will be back for sure. thanks so much.
Very quiet place and customer service is awesome. I will always stop by whenever. Thank you.
We had a good experience the hotel could use some updates but the service was great.
This place is HORRIBLE!! The first night was decent but the remainder of mine and my fiancé’s stay was horrid. I asked to have a late check out and they wanted to charge me 25.00 for that, where at any other hotels it’s free. I will NEVER stay here again. The sheets didn’t fit the bed, there wasn’t enough toilet paper in my room, the rooms are severely out dated, WiFi was terrible, hotel staff was barely available. For it being our first stay at this place, it started out decent but ended in a nightmare.
I’m pretty sure the room hadn’t been vacuumed in a month and the shower had hairs all over. They have smoking rooms so the entire hotel smells like cigarettes. The breakfast is barely continental. Front desk could hardly be bothered from their phone or Netflix to check me in or out. Pay a little more to stay elsewhere.
Terrible. We chose this hotel because it is cheap and near the airport. But please heed our warning and spend a little more to stay at another hotel. We arrived at 9pm. We ended up not staying here because the shower did not have any running water. When we called to get maintenance we were told someone would be there soon. After waiting in the room for an hour we went to the lobby to check on maintenance, and were then told there was no maintenance staff until the morning, so we asked to move to a room with a working shower. The second room's key would not unlock the door, and after 3 attempts by the desk staff to unlock the room, we asked for a refund and left. Now the owner is refusing to refund our card even though we did not stay there.
Always have a good experience. Every time I travel out of KCI I stay there and use their stay, park n fly package. Save money and my car is in a safe place until my return home. Their shuttle service is super convenient. Need to work on the smoke smell in the hallways (Triggers my allergies) but rooms are mostly clean and comfortable.
For the price it was clean, safe, and the staff were polite.
If i coul rate it a 0.5 star, i would. The manager and his wife were extremely rude. When i first saw the manager, he didnt say hi, he asked where do i work and he needed to know this instant! The bed was comfortable but it smelt horrible. I felt like i was back in 1995 based on how the room was presented.
The breakfast was below average. Disgusting coffee.
The place needs new management and needs to be reburished so more customers will want to book this place. Happy to say ill never stay there again.
Very quiet to be so close to the airport bed was very comfortable
Convienient location near KCI. clean room and free shuttle to KCI makes travel easy and acessible
I was quite happy with the night clerk. My flight was delayed. By the time I got to the hotel it was almost 1 am. He was patient and helpfull. Room was clean and bed firm. I could smell cigarette in the hall from the smoking rooms but not in my room. The only complaint is that previous guests were destructive. Someone decided to carve on the night stand and disconnected the phone. The price was appropriate for the location and accommodation.