This place looked like it was rejected by every gov't establishment that approves hotels within Buffalo: avoid at all costs.
You're better off w/ tent-rentals than this place!
Handy layover by airport. Older refurbished. Comfy beds and pillows. A/C leaked on floor some. Pool was closed. Friendly staff . little pricy for cancelled flight distress. Did have pickup and drop off to airport. Walking distance to nice little restaurant called Danny's.
Delt with three employees during my time here; a younger gentleman working nights, the shuttle driver, and a lady. Both men were polite; while the lady was VERY rude for no reason in our interaction. She really does not give the place a good name.. Hotel its self is totally fine.
Room had rug stains, they skipped cleaning the room one day (out of three), and the breakfast is a joke. Broken juice machine, no protein, no yogurt, lousy coffee ... Cheap rate equals cheapened stay!
Customer service terrible oh, the reason why I picked this hotel is due to the fact that they had a hot tub and pool which they failed to disclose that was out of order for the weekend that I was there. I would not recommend this hotel to anyone. In my room the side of my bed on the floor the carpeting was soaking wet and the shower nozzle fell off. Informed the front desk no one seemed concerned
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