Okay so pulling up its a great location right across from the airport. Walking through the lobby and up the elevator I was impressed on how the place looked. Upon entering the room the setup was interesting and room seemed fine for what we needed. Wife did not like that the sink and mirror were right in the middle of the room and everybody could potentially see her getting ready. Then came the issues. First, the remote for the TV didn't work. Called down to the desk and was initially asked to bring the remote down.... umm no lol, then she offered to bring new batteries up. OK cool! Then we discovered that the sink was clogged and wouldn't drain right. Then the room behind us had yelling kids and a night club party going on but wasn't an issue all night. Then in the morning we tried using the shower and the doors wouldn't shut and were basically falling apart. We called and requested a new room. Got moved from the 4th floor to the 2nd. This room the shower doors weren't broken and the TV remote worked right away! However, the first night we were in this room we had someone stomping above us from 0500-0700. And I mean STOMPING like an elephant. Then the next night we had a person snoring in the room next to us that sounded like a warthog. Like I kid you not. They need to soundproof their rooms man!
Great hotel! Affordable price, the staff was super nice and the rooms were comfy.
Very clean and customers service is awesome. I really like it
Great place to stay. The only challenge is the location. Walking from BUF was a quest. Met it, made it! The cold, no shuttle "Because of Covid...". 2020's excuse 2 B Lazy and not put 100% into anything....NO More! Get back to work and quit using a Trojan Horse as an excuse to charge more, provide less and a sense of entitlement to Citizens' hard earned money!