Comfort Inn & Suites SNA

Comfort Inn & Suites SNA

Unavailable
1 2 3 4 5
Good
2.6 miles from SNA
2620 Hotel Terrace, Santa Ana, CA, US

Overview

3.7

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Address
2620 Hotel Terrace, Santa Ana, CA, US
Google Map
Comfort Inn & Suites SNA map

Amenities

  • Long Term
  • Short Term
  • Coupon
  • Off Airport
  • Valet Parking
  • Online Reservations
  • Luggage Assistance
  • 24-Hour Access
  • Indoor Parking
  • Long Term
  • Short Term
  • Coupon
  • Off Airport

ParkingAccess Reviews

5
Excellent
1 2 3 4 5
(Based on 0 reviews)

Google Reviews

3.7
Good
1 2 3 4 5
(Based on 977 reviews)
Emily Fristed
1 2 3 4 5
We had an incredible stay. We mentioned at check in that we were in town for my friend's college graduation ceremony. The next day when we returned from an outing they had delivered a complimentary full bottle of champagne to our room and a personalized certificate celebrating her achievement. Meant the world to us! The room was clean, fresh and comfortable. Continental breakfast every morning was delicious. They had a nice happy hour over the weekend with complimentary appetizers. The staff was very nice and accommodating. Highly recommend!
Joe Mcmanmon
1 2 3 4 5
Very nice, clean and all the staff were great especially the maintenance guys.

Would highly recommend.
Tuan Nguyen
1 2 3 4 5
Great place! Great idea for Covid vacations since it designed individual rooms and out door hallway. Room is clean (a little old). Bathroom door needs to redo for privacy.
Chang-Tsan Lu
1 2 3 4 5
The room is very clean and comfortable, and the staff is very friendly.



The quality of the continental breakfast is better than those of other comparable hotels in my opinion.



The hotel is only a few minutes drive from John Wayne International Airport, which is also a big plus.



This is overall a very pleasant experience for me. Will definitely come back!
Ericka Carson
1 2 3 4 5
CEZAR IS AWESOME!!! Thank you for being such a fun and happy person. You really made our stay at the hotel feel so welcoming and other guests that stayed seemed to adore you as well!!! I really appreciate all your help and your customer service is outstanding!!! Can't wait to see you again... thank you soooo much!!!
Christina Lim
1 2 3 4 5
Great place for the price. Excellent wait staff for breakfast—friendly and keeping the food stocked. Nice touch with the fire pit - was on late at night and I enjoyed being able to sit by it for a lil bit to wind down.



The staff works hard to keep things running and make a point to check in with the guests. I appreciate this place.
keekz e
1 2 3 4 5
really good hotel for the price! rooms were cozy and comfortable, we really appreciate the essentials provided in our room. (Microwave, fridge, etc.) AC/Heater worked more than perfectly fine and room service was offered every day. Free breakfast, waffles were delicious! Nice pool and cozy hot tub with super cute campfire area in front. Cool gym. Really great service from everyone at front desk and nice items to buy or use there. Don’t know why everyone complains about noise when it’s dedicated to an airport and there’s other hotels surrounding the area. Loved this hotel and I would book here again without a doubt.
Robert Kirby
1 2 3 4 5
Not bad. I had a nice stay. No problems,room cleaned daily , informative a the front desk. Price was rite.
Fred Nicholson
1 2 3 4 5
I really like this hotel they stand their cleaners out everyday to do all the rooms and the walkways in the driveways they keep the place tidy their breakfast starts in the morning at 6:30 and runs till 10:00.

And at the moment they're remodeling going through the whole property so what you see today may not be what you see in 6 months
Tim Birchfield
1 2 3 4 5
This is mine. Location is great. Atmosphere in the bar and lounge are first class with all the crystal
Edith Osborne
1 2 3 4 5
What a beautiful place! Hotel staves were delightful. They were also genuinely friendly and happy to help. The rooms are beautifully clean with a nice outlook. Our room was big, clean and very comfortable. The views from our balcony were extremely beautiful. It was a very good and remarkable experience in my whole life!
G Crum
1 2 3 4 5
They have an amazing team of staff from the front desk, the maids, the host and the breakfast ladies. They are all so accommodating and super sweet to my children. My favorite person who really makes this place so vibrant is Ed. He’s definitely a wonderful energy to have around. In all in all my family and I loved it here.
Clare Grose
1 2 3 4 5
Great staff. oom even had a fridge/microwave/hair dryer/coffee machine and large tv.

Free wifi works well.

Breakfast was fresh and there was hot & cold options - help yourself buffet style that was tended to regularly.

Free airport transer shuttle is a bonus.

Subway was only at 10 min walk away back onto the main road (55), also Spoons Mexican Diner (chain of diners) only 5 min walk in the opposite direction was worth a visit - ask for a discount voucher from the hotel reception as it will help to pay the waitress' tip.
Rose Vega
1 2 3 4 5
Our visit at this lodging was so fundamental! We picked this inn since we comprehend that this lodging has the best client help! We didn't lament picking this lodging since we truly exploiting our visit here, and their staff was so obliging appropriate to our necessities and deals!
Jarod Cardenas
1 2 3 4 5
We had a great time with my family here. The staff members are lovely and very helpful. The views are out of this world and truly amazing. The service was fantastic and the hotel was immaculate, and the pool area was beautiful. We will definitely return for another stay soon. Thank you so much for the great accommodation!
D Johnson
1 2 3 4 5
Great place to stay if you're taking a trip and need to be close to the airport orjust visiting for vacation. Its centrally located and close to all the attractions. The staff was very friendly, especially the older man who works the front desk late at night. Its caring people like that who make you want to visit this property again
Raine Bumatay
1 2 3 4 5
This hotel has excellent service! It is spotless. Everything you want for breakfast - hot and cold choices including waffles, eggs, fruit, bacon and sausage, juices, breads, and good coffee. Comfortable beds, air control, and stocked, clean bathrooms were appreciated. Warm pool to play in during the afternoon and hot tub were a huge plus especially at the end of the day.
Safiullah Shaikh
1 2 3 4 5
The breakfast was amazing. The staff was helpful too. However, they ask for $250 when you check-in as a deposit. Rooms need to be remodeled. 4-stars this time.
Ana Torres
1 2 3 4 5
Stayed for 2 nights room 212 had a nice time everyone was so nice. Got to work out and go to the pool. Their breakfast was good.thank you so much will return or recommended to friends and family.
Ana Ramirez
1 2 3 4 5
Excellent guest service had a good time there. My grandkids got to go in the pool and i got to workout in their gym. Thank you to all the staff at breakfast. Will recommend to family and friends.
Deborah Webb
1 2 3 4 5
Absolutely, beautiful hotel! The entire place was very clean, spacious, and the staff and employees were very friendly and hospitable. Their rooms were very huge and roomy. The kids love staying in their pool than going outside to explore the city. Their breakfast meal was very delicious and huge in plating. We will be back here whenever we are in the city. Thanks!
Arturo Perez
1 2 3 4 5
Very nice hotel. Nice people 👍 very polite. No problems at all. Hope I go back.
LeeAnn
1 2 3 4 5
Desk personnel was rude. Especially when I ask about airport transport. He said no one was doing it. I informed him of the places i called that have resumed this service, and said they were all booked up. Then he said no employee to drive. I ask which was it, not resuming or no employee. He became very frustrated and said we will not provide again and walked off. Area is not safe to leave in the evening. Only disappointment have ever been with this chain.



Room was comfortable and clean.
Catherine Shaeffer
1 2 3 4 5
Stayed 2 nights and had 2 rooms for my mother's memorial. The staff was lovely, breakfast attended kept everything stocked and clean. The rooms were clean, BUT...the owners need to invest in a renovation, at the very least, new mattresses. They obviously know the beds springs are popping out because they've attempted to make them more comfortable with toppers...so guys, that just didn't cut it.

If we stay in the area again, we'll have to ask if new mattresses were purchased, because, let's face it, it doesn't matter how wonderful your staff is...without a good night's sleep, your just a 1 star hotel...
Kenya Quezada
1 2 3 4 5
Hotel is clean & staff is all friendly. Prices are great, I’ve booked with them 3 times within the last 8 months and never have had a problem. I always book through Priceline which gives great discounts. Rooms are very spacious.
GEP USA
1 2 3 4 5
Great place to stay! Close to Orange County Airport, shopping, parking, nice pool and hot tub, and clean rooms! Did I mention that it all comes at a phenomenal price??
Aron Chubb
1 2 3 4 5
Staff was very friendly and helpful. Rooms were so-so, but okay for the price.
Olaf Hendrix
1 2 3 4 5
From the staff, friendliness, location, view from the room, and food in the hotel to great service, this is a must stay! The doorman and the front desk staff were always very helpful with suggestions of where to eat, and the room was spacious, clean, with a comfortable bed. I may stay here again or explore other options very close.
Frances Wilson
1 2 3 4 5
I'm so happy with my stay at this hotel! They've been able to fulfill our needs! The workers is so accommodating and even supported us with all my baggage! I'm sure I'll suggest this hotel!
V F
1 2 3 4 5
I really like this place! It looks like the pictures and the staff is absolutely outstanding.



They always said hello and were accommodating to the fact that I had to check out early because of my child was sick and needed to take him to the doctor back home.



There breakfast is absolutely amazing! The ladies in the breakfast room are very helpful and always replenishing items and keeping the area very clean. I noticed that everyday the room was packed and the best time to get breakfast was around 8 a.m.



The fitness room has the necessary equipment for you to have a quick workout.



It is very close to the freeway and five minutes away from the South Plaza Mall.



The room was very spacious and the bed was comfortable and although they had different kind of pillows they were too small for me.



I will definitely bring my kids back and hopefully enjoy the pool next time.
Anna T
1 2 3 4 5
Had a fantastic stay here! The rooms were nice and had such a friendly staff! Absolutely would stay here again!
Leena Derrick
1 2 3 4 5
Very friendly and welcoming staff! The place was absolutely amazing! The service was great throughout the whole night. Their staff was also very friendly and professional. Thank you very much for such a wonderful experience. I couldn't ask for more from you! It was highly recommended to all of my friends and family!
Analysia Limon
1 2 3 4 5
Everyone here was really helpful and patient. I’m so thankful for all their help. Check in was easy, the place was quiet, scheduling a ride to the airport was simple and everything seemed very clean. I think they also had security at night (only seen once so I’m not sure if there was an incident or if they’re always there)
Paunchy Zhuo
1 2 3 4 5
A nice place to stay at Irvine.

The hotel locates at the heart of Irvine. It is easy to go for most major places you want. The hotel room is well equipped. The bed is comfortable. The power outlets on the nightstand are very convenient. The breakfast buffet includes some good amount of food selections, which is great for the fresh beginning of a day!

We found a dead cockroach on the floor. The room for breakfast is actually hot compared to the yard.
Ray Cotter
1 2 3 4 5
Good location, friendly staff but the carpet was stained and not clean. The bathroom door would not close due to excess paint and improper alignment. I would have given 5 stars if maintenance and cleanliness were better.
Ifan Hines
1 2 3 4 5
Excellent Hotel! They have amazing room, big comfy bed and a huge bathroom. The breakfast was also great with many options and of course, truly great taste. That was the reason we extended our stay here for 3 days. You could not find difficult during the stay for they have staff members who were willing to assist.
Eryk Vinson
1 2 3 4 5
I'm so impressed with this hotel! The staff is one of the biggest assets they have. The rooms are large and nicely designed, roomy desk and clean and large bathroom with large counter space. The dining room is excellent, with a variety of different themes for dinner. Overall, it's a nice experience staying at this hotel.
Todd Hughes
1 2 3 4 5
Awesome breakfast great staff
Mohammed Muqsith
1 2 3 4 5
Hotel needs some renovation. Our non smoking Room had non negligible smell of smoking. Rooms were clean though. Front desk staff was friendly. The breakfast room was well maintained and the food items were fresh and tasty. The staff at breakfast roon did go out of their way to help the diners accommodate any requests ..Kudos. Easy access to highway and parking area in the rear side was well lit with security cameras... did not notice any safety issuse. For the price range - no complaints as it did serve our families need well.
Kevin Pollard
1 2 3 4 5
Clean rooms in nice environment however not so inviting with limited check-in personnel and only cash purchase of water and amenities. Would recommend that they pay more attention to receiving guests and processing them faster than our own experience.
Melissa Hernandez
1 2 3 4 5
My room was in great condition, smelled clean, staff was helpful, if I needed a new blanket they worked hard to find me a clean one. Breakfast is always good, it's a lot better than some expensive places I've stayed at. It was not far of a drive from the beaches, there is some stores nearby and on Fridays and Saturday you can always find a food truck gathering area nearby with lots of choices for you and the family to try.
Bruna Alves da Silva
1 2 3 4 5
Pretty good for the price! I was on a solo trip on Memorial Day weekend and got a little scared by the reviews about safety but I didn’t see anything suspicious around there. Room was clean and bed was comfortable. Plenty of towels and hot water. Front desk staff was friendly. I only had breakfast there one day and it could’ve been better, but I didn’t try everything so I’m sure they had better stuff. I’d recommend it!!
Bill Terwillegar
1 2 3 4 5
Clean. Confortable rooms and nice beds. But locked down with no amenities available. The "complimentary" breakfast is a joke.
Alex Connor
1 2 3 4 5
The breakfast is at 6:30 sharp, they got a fire pit and a heated pool. Nice rooms too, kinda small double rooms tho. Super polite staff and pretty 420 friendly, just not in the rooms.
Greg in SD
1 2 3 4 5
Rooms were nice and large but his hotel needs a renovation. My room had stained walls and partially broken fixtures.

Excellent and FREE HOT breakfast and FREE parking too!
GEP USA
1 2 3 4 5
Great place to stay! Close to Orange County Airport, shopping, parking, nice pool and hot tub, and clean rooms! Did I mention that it all comes at a phenomenal price??
Robert Hernandez
1 2 3 4 5
Jessica is AMAZING and makes sure all her guests are taken care of. She goes ABOVE & BEYOND what is required of her to make sure all your needs are met!

Scott is on top of what is happening g. We would like for them to be acknowledged for their hard work.

Tha k you both for all that you do
Daysy Gutierrez
1 2 3 4 5
No so bad breakfasts,but rooms are not that great. Will do thou; for a short stay. Pool and jacuzzi are nice so...
Sydney Sikes
1 2 3 4 5
The first time I was here there was a little mix up with the rooms and I wasn’t too happy. But every stay after that has been absolutely wonderful because of Lucy at the front desk! She is so sweet and kind and helpful! I always want to come back and stay here because of her, it’s so nice to see her smiling face in the morning when extending and she really goes above and beyond to make sure everyone is happy and comfortable!
Aria Vosough
1 2 3 4 5
We had fun staying at this place! It's a clean and very quiet stay! Also close to John Wayne Airport. Alberto helped us check in and out, a very polite and caring guest service, thank you 🙏🏻
Aries Campos
1 2 3 4 5
Excellent service, spacious rooms, free brekie..only thing is towels were hard and smelled like old cream cheese. Other than that I would stay here again.
Gwen Jennings
1 2 3 4 5
Great hotel to stay! They have an impressive swimming pool, clean water, great food, and cold drinks. Very attentive staff and they have a good spring. I will visit and stay longer because I like the view in front of the hotel, which directly leads to the swimming pool. I strongly recommend this hotel!
R LC
1 2 3 4 5
Caleb and Betsy were absolutely amazing !! So sweet and welcoming rooms were perfect our stay was great breakfast was buffet style something u don't find anywhere now days thank you !!
Ratnakranti Silla
1 2 3 4 5
Good suite room. It is well maintained and clean one. Nearest food options are also good to try. Very economical suite room near by we have enjoyed. Hotel interior was maintained very well. Staff also very cool and helpful. They make customers comfortable during the stay.
Estela Chavez
1 2 3 4 5
Loved it their the staff working on the counter really good people with great attitude 💯👍🏻👍🏻 definitely recommend it
Hunter Wiley
1 2 3 4 5
Stayed here for a week and it was absolutely amazing. The staff is so friendly and the rooms are very clean. Had a small issue with our sink the 2nd night and the night shift Sandra offered multiple solutions to make sure it got solved quickly and wasn’t an inconvenience for us. The supervisor was extremely nice and made sure we felt taken care of from the moment we walked through the door offering us popcorn and anything else we might have needed. Will definitely be back!
Tima Nikolayev
1 2 3 4 5
Nice place the night guy was super cool . There was a mix up with my reservation so the very nice Asian guy was cool and gave me a suite 😎
Grace Crum
1 2 3 4 5
Comfort has the best team of staff from Betsy, Priscilla, Callum and Sandy, All the wonderful Cleaning ladies/ Houseman doing an amazing job maintaining the property cleanliness and with a smile. The breakfast room ladies are a delight in the morning. One of my favorite staff Ed who made comfort completely vibrant was ran out of the establishment by the short front desk manager “Lucy”. It’s ashamed staff and guest have received poor treatment from someone mentally unstable. Such a bad apple in an a fine establishment.
At2007
1 2 3 4 5
Rooms were clean, no bedbugs or cockroaches, bathroom was clean aswell, it had large lotion and soap dispensers that we used.



One of the receptionist was nice and helpful, they protected our luggaes while we travelled since it would be bothersome to bring luggages with us while shopping.



Location is far away from the restaurants that we went to but it isn’t their fault, the room we had, had a terrible view though, it was facing this factory.



This was good for the price, we would have stayed longer.
JC Nicolai
1 2 3 4 5
Only spent one night there, but wished I was staying longer. Friendly staff, clean and spacious rooms, pool with outdoor seating, well maintained property, affordable rates... It doesn't get any better. Convenient to the John Wayne airport. Great Mexican bar and grill just a quick walk away.
Raymond Cloninger
1 2 3 4 5
Nice and tucked back behind a few other hotels. Decent breakfast that is catered from 3rd party vendors and a calm atmosphere. 7.5 out of 10.
Aracely Mendiola
1 2 3 4 5
Very nice and clean, they offered free breakfast bagels, muffins, toast, oatmeal, orange and apple juice, coffee, cereal, scramble eggs bacon and sausage of course. The attendants are very kind and the check in very nice and easy the price is very good in the app otherwise is a little too much for me but us worth it.
Alishba Terry
1 2 3 4 5
The space was immaculate and brand new. Both of my coworkers are pleasant and accommodating. In my experience, it's really cool and well-suited for vacationers. It's fortunate that the hotel is in close proximity to the city. Okay, that's a good idea. Overall, it was a fantastic adventure. I was overjoyed to spend quality time with my father. Please accept our heartfelt gratitude for making us feel so welcome!
Shelby Craig
1 2 3 4 5
The staff is wonderful and very helpful. The hotel is nice and clean and they have a security guard that walks the property at night. We felt very safe in the area and we are enjoying our stay. We will stay again. The pool and hot tub are awesome to.
Joyce Smith
1 2 3 4 5
The only thing I did not like was it not really open all the up like the food but the service was the best the staff was very nice I would recommend it to my friend and family
Sigifredo Hernandez
1 2 3 4 5
Beautiful rooms, small for single, outside view not so great😌
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