Great service from U-save! This was my first experience of renting a car. The person in-charge at the Costa Mesa site, Amir is a very friendly person. He gave me the best possible car that he had at that time. One more thing that I need to mention "SUPER RELIABLE". I forgot my wallet on the counter of the site and left the place. I reached home and Amir called me on my phone that I have left my wallet at their office. I rushed back and found all my cards in the wallet. I usually carry all the bank cards and cash in my wallet with my driving license. So getting it back was a huge relief! He also gave me a friendly suggestion of not to carry such a big fat wallet, which I am doing these days. Overall its a great experience and hospitality from the rental team. I would recommend everyone to get rental cars from the U-save Costa Mesa site. Enjoy!
My husband and I rented a car from here and it was a great experience. The staff is so friendly and they go above and beyond to make sure you get what you need. They also don’t hassle you about getting the extra insurance on your rental car which I greatly appreciate.
Customer service was phenomenal! Amir was phenomenal and provided such great customer service and was so nice!!! I highly recommend his rental car services when you come to visit Orange County or needing a rental car locally! We will definitely come back again when visiting Orange County! There is a free shuttle that he provides when being picked up and dropped at the airport!
I wanted to give a review for this business because this business has gone over and beyond to accommodate me. I had a situation where I needed to extend the rental period and they gave me a very fair price even though it would have been completely understandable to raise the price to what the market was offering. Amir didn't hesitate to quote me a low price even though he was very aware of what the car was going for during the Easter weekend. Thank you guys for the great service. God bless you.
The super budget rental car services I've used in the past have always been a case of you get what you pay for - terrible service and marginally clean vehicles. U-Save is completely different. A family owned business with incredibly friendly family staff. It was a pleasure to rent from them start to finish, with one of the staff members even giving me a ride to the airport after they had closed. I truly will not rent from anyone else at SNA regardless of cost. Amir was especially amazing to work with and he's earned a loyal customer for the company!
WHAT A SCAM!!! Paid for the car in full through Expedia, got picked up from the airport and driven 10 min to an industrial park. I was told I had to put a $300 deposit on a rental car!!! Wouldn't use a debit card! Literally left me in a parking lot in the rain and left!!!! I had to take an Uber back to the airport to get a rental car from Enterprise! STILL HAVEN'T BEEN REFUNDED FOR THE CAR! IT'S BEEN A WEEK!! STAY AWAY FROM THIS COMPANY!!!!!
Friendly, great value, and exceptional customer service. I definitely plan on using them in the future!
Great experience renting a car from U-Safe. Car was super clean and was way cheaper than anyone around !
Great car rates and great service! Once i arrived at the airport, I called for a shuttle to rental place, they arrived in minutes. The guy who picked me was very nice and even gave me a few suggestions of places to check out. Once i arrived at Usave (only 2min drive from airport) Amir helped me out, very friendly and great customer service, And was super helpful when I needed to extend my rental, no issues at all. There rates were WAY cheaper than other rental places at airport. Car was nice and clean when I got it. I will definitely be using them when I come back to town, and would definitely recommend them to anyone! Thanks Amir!
Very nice people. Easy in easy out.
Great company service was excellent the prices is better big company I will definitely use them again thank you usave
Would give zero stars if possible. Horrible service, bait and switch tactics. No help of any kind. Rented a car online and managment tried to double our fees when we showed up for pick up. Would absolutely not recommend. Luckily, there are a lot of professional car rental places at the airport itself. STAY AWAY from this one.
Great experience! Extremely friendly service from everyone the minute I stepped in the door. I would recommend them to anyone needing a rental vehicle
This is a great place to rent a car!! The agent was SUPER helpful getting me just the right car and the prices are so low! When I picked up the car he came early to make sure he could shuttle me to the airport in time for my flight. This agent was so friendly and helpful, he totally made my trip to Orange Country one of the best, thank you so much!!
I searched and searched for a reasonably priced rental car company at SNA, and U-Save was the BEST! They are pain-free to work with and gave us a great vehicle for an unbeatable price. We will definitely be back! The Manager was so friendly and made the entire transaction a breeze. If you’re looking for a genuinely great company...search no further!
This service was fantastic. The car was perfect and the cost was good! The people are incredibly nice and they offer a free shuttle to and from the airport. I highly recommend using this!
You call when you are picking up your baggage and they are there in 5 minutes to drive you to an off site location to pick up your car. The driver was friendly and knowledgeable and our car was clean and low mileage. Amir drove us to the airport on our return in our rental car which was efficient. We recommend this car rental and consider it a wonderful find!
U Save was a pleasant surprise from start to finish.
* Amazing prices
* Quick check in
* Car was clean and new
* Quick check out
* Friendly customer service
Will be returning 😀
These guys are great. Super easy pickup and return. You avoid the congestion of the SNA airport, as this rental car place is not as jam packed. I use rental cars a lot and the prices here are excellent. Highly recommend.
Had a great experience with U-save. Car was inexpensive and did the job. Clean and ready to go. The customer service was superior and even got me to airport quickly when I was running late returning the car. Will definitely use them again.
The customer service here makes the difference. Great team all of them !
Competitive rates too.
A few miles away from John Wayne airport
Great, fast and friendly service at a price that cannot be beat. Highly recommended.
Everything exceeded my expectations from the minute I picked up the car to the return the staff was exceptional professional, courteous, friendly, considerate and helpful. I will come back again to use your rental company in the future
I booked a car online and it was ready before I arrived in less than 30 min, the manager was a wonderful person who made my experience smooth and enjoyable. The car was a great deal and everything went smoothly. I highly recommend this location and I will choose U save Costa Mesa next time I’m in CA. Great experience!
great service, great people. the manager goes out of his way to make everything work for you. New car was awesome!!!
Thank you for your great service
USave Car Rentals had great service. The owner came right to airport to pick me up, no waiting.
The rental was new, reliable car every where I went. I will definitely rent again!
I had a very nice car, 2019 model. All the latest features. The check-in process went very smoothly. Very friendly and helpful employee.
Booked via Orbitz because the daily rate was SO competitive!! I rented Friday - Monday (compact car, no additional insurance for under $50!). Dorothy (shuttle driver) came to SNA within 15 min of calling (probably would have gotten there earlier if I hadn't arrived during peak rush hour) and was so friendly and cheerful! Shuttle mini van was very clean and the rental location was probably less than 10 min away from the airport.
Car that was assigned to me was Toyota Corolla, very new and clean as well. The breaks were in great condition. It was the perfect car for my weekend trip and the customer service at U-Save was great! Would rent with them again. Thank you!
Excellent value and fantastic customer service. Our car was clean and virtually brand new. The quickest pick up and drop off of a rental car that I've ever experienced! The free shuttle service to and from the airport was a nice bonus. Can't say enough positive things about our experience with U-save Costa Mesa.
Rented a car last weekend from U-save. Received great customer service and i recommended them if you're looking for a cheap car rental with clean cars.
Note: You have to go outside the terminal in the courtesy shuttle pick up area between pillar 5 & 6, and need to call them to have a shuttle pick you up.
Amir was WONDERFUL from the time we arrived at the airport (about a 15 min wait for their shuttle) to the time we dropped the car off. He personally took care of us right away when we arrived at the office and gave us a car with 14 miles on it. Then when we arrived back, he brought the shuttle to the car so we didn’t have to carry luggage all over. The ride to the airport was about five minutes and he inquired about our trip and was knowledgeable about the area. Will definitely rent from them again. A personalized experience and even though located off the airport, faster than the big names to get out of the gate and to the airport. Thanks!!!
The man who helped us was very courteous and friendly. Got us to the airport and to the rental car very quickly and we were on our way in no time. Inexpensive and reasonable selections. Would recommend
Fantastic inexpensive car rental service. Highly recommend and would rent again.
It's a very small business, looked like it was run by a couple people, so don't expect super fast service. However, it only cost us about 15 extra minutes on each end of the trip compared to a major rental service. We rented a compact car for 2 days. What we got was a brand new car (literally, less than 20 miles on it) at a cost of about $35 TOTAL. The rest of their fleet looked good quality too.
Keep in mind this is for a local rental only. They will charge extra if you average more than 200 miles per day and/or leave the state. This is plenty for traveling around SoCal so long as you aren't making too many cross county trips. Most of the poor reviews are due to people not noticing this fine print and taking the car to Vegas. Do not do that.
Dudes really cool, plus a GREAT price, how could u not?