Rooms have hardwood floors to me that about the cleanest you can get. Staff friendly, good service, no 24hr room service unfortunately.
Our stay here was quite mixed, but overall, a good experience. I guess anywhere has it's pros and cons, but I think overall the pros outweighed the cons, and I'd stay here again if I couldn't find another location.
Checking in was easy enough, and the staff were very helpful in finding us a room we wanted with specific views. Right next to the check in is a cute tiny little "store" with essentials and drinks etc, so after a long flight, it was nice to go in there and get a drink while we waited to get our keys.
We get to the room and it was clean and had the two double beds we requested and the views we wanted. Everything seemed warm and inviting. The only things I would "complain" about during the course of our stay, was that the floors and side table grew a little dusty during the visit. Yes, the floors were washed, but seeing as there's no carpet in the rooms, they show up dust quickly and one of our tables was NOT washed/wiped and dust was very evident. They also make the beds with very ill fitting sheets that don't sit over the mattress entirely, and if you toss and turn a little, you'll wake up with no undersheet under you and that's kind of gross.
The hotel itself is reasonably priced, and in a good area as far as being in the middle of various things. You can't go out of the hotel on foot and find a lot of shops/restaurants in the immediate vicinity (though there are a few here and there). To us, the location was smack in the center of things like South Coast Plaza, Irvine Spectrum, Fashion Island, the beaches and various other towns that are nice to visit. They have a Starbucks on the property, though that seemed to be closed on the weekend which was a bit of a bummer, and they have their own bar/restaurant. The food there was nice enough, but with so many nearby places to drive to, it's not essential to have to eat there unless you want convenience. Valet is a bit overpriced, and that service was definitely hit or miss, but convenient too, nonetheless.
Overall, as I mentioned, I would stay here again. For the most part it's clean and inviting, and the staff were all friendly and helpful. Being a stone's throw from the 405 helps too, and makes it very easy to access.
This hotel is perfect for me! Everything was excellent, from the rooms to the restaurants, to the pool. The cleanliness of the bedrooms is beyond my expectations, great service, and very caring staff. The food and drinks are very well crafted and plenty of options to choose from. I will definitely recommend it and most certainly return it back here.
I stayed with this hotel for a month, and I wanted to share my experience with you guys. The staff was very knowledgeable, professional, and accommodating to the customers like me. Besides, the foods and drinks that they served were very good. Even the housekeepers in my room were very friendly and nice. Overall, my staycation here was satisfying and remarkable. Thanks!
Sink had dark spots on it that looked like they didn't clean it. Looks like someone splattered makeup or something. My husband wasn't sure if the spots weren't just speckles in the porcelain so he tried to scrub/wipe some off, &, sure enough, was able to. He asked if I had made the mess doing my makeup, but it wasn't me because I didn't even do my makeup in the bathroom. I needed more light so I brought out my own mirror & did it in front of the window. When we went out, he went to the front desk to let them know. All the gal did was say she was sorry. She didn't offer to send someone up to clean or investigate. We gave her the benefit of a doubt & hoped that, when we returned to our room, it would be clean. However, upon our return, it was obvious no one had come. Everything was as we left it & the spots were still there. The pictures show a picture of the sink for perspective, then a closer look at the spots. In this time of Covid, they should be going the extra mile to ensure cleanliness. Would NOT recommend this particular hotel if this is any indication of their standard for clean!
Location is very convenient to the airport and the rooms are very nice. I have liked this hotel. I put as a 3, due to M club not being open. Not sure why with Covid, they can not still keep open. Airport lounges are open. Just space the tables and chairs out. Shuttle not running. Spend a few extra dollars and have that running. Last but not least, the voice recording when you call the hotel says that the shuttle is running every 30 minutes. It might make sense to update that recording if not running.
Jason the supervisor took care of us and made sure we were helped out and all our needs were met. Matt even brought us robes :) for my girlfriend and I. Alex was so cool too as busy as he was his compulse and attitude was superb. Jason thanks. Matt thanks. Alex thank you.
Enjoyed The Irvine Marriott very much. Clean, quiet and just far enough away from the craziness of the strip.
The standard suite was nicely appointed with a large bathroom and additional area to relax.Would definitely stay at The Irvine Marriott again.
Had a wonderful stay. I was working at a local datacenter, after 8 hrs of travel and 8 hrs of work the 10hrs of sleep on a heavenly bed was exactly what I needed. Thank you Marriott, I will be back.
We checked in late Friday. We got greeted nicely by your respectful staff. This hotel is nothing fancy, but its location was the best. It was very close to the train station, good restaurants, attractions, and the best clubs/bar. I will surely recommend this beautiful place to all of my friends and family. FIVE STARS service all around!
The rooms are clean, and the hotel itself is nice! We enjoyed our stay here and will surely come back again in the future. Thanks to the lovely Duty Manager Sofia who recommended beautiful restaurants in the area and assisted us throughout our stay. The front desk staff are very welcoming and even the lobby guards. The service was worth the money!
Today is our 30th Wedding Anniversary, and I wanted to make it special for us. Thankfully, this hotel provides other services, and they were able to set us up to one of their hotel rooms where the arrangement is beautiful. They put a table at the center, there is a glass of wine, and petals all over the room. And they even brought a bouquet for me to give it to my wife! This is an extraordinary hotel. I suggest staying here!
The best hotel in Irvine and frankly one of my favorite hotels that I have stayed at in my almost 5 years of traveling for work. The staff is amazing and super friendly especially mat at the front desk and the entire crew at the restaurant and lounge. The lounge has amazing breakfast and dinner, quite possibly some of the best food I’ve seen in a hotel lounge. If you are in the Irvine area for work, definitely book this hotel in advance because it fills up quickly, for good reason.
Small rooms, city views and great location!
I'm an ambassador elite member but, did not get an upgrade though the room allotted was on the 17th floor. Room was pretty small, decent and had wooden flooring.
M lounge for members is at the lobby level and is well stocked.
Went for our company holiday party. Had a wonderful time. Thank you. AWESOME HOTEL!!
Wow! This hotel is gorgeous! I know Marriotts are great hotels but this one is really stepped up. The front lobby area is spacious and has a ton of seating and gathering places. There is a full restaurant and Starbucks.
The room is beautiful with a king bed, desk, lounge seating, tray table, huge tv, full length mirror, safe, mini fridge, and fully stocked bathroom.
There is a reason I always choose Marriott and this location fully exemplifies the reason.
Upscale fun property. Great staff, shout out to Debbie at the front desk. She was professional and super efficient. She helped us find the best room available even at out late check in time.
As soon as we arrived we could tell that we were going to love staying there. We enjoyed eating in the bar , they have crepes, icecreams, chips and cold drinks
Very pretty lobby and updated rooms with large TV. They have plenty of amenities and the gym is good for a hotel. The internet even on the top floor works perfectly.
Very nice hotel. Attended an event hosted in the hotel. The dinner and dessert are yummy
Used airport parking service. Shuttle service great. Check out great. Valet even gave me a bottled water to go. So refreshing.... Thanks
Love this hotel. Great customer service and well as amenities. The M club has nice selection for breakfast and dinner.
Great hotel. Stayed here many times and loved all but one stay. On a recent stay (April 2019), they rented out the pool area both days I was there to a corporate event and did not inform anyone ahead of time. The pool is large and club lounge is nice although very very very limited offerings on the weekends.
Nicely remodeled. Modern rooms. Nice open meeting areas and really decent banquet food. Nice surprise.
Renovated lobby and rooms, great staff, highway noise. Bright modern decor and a very nice staff, nice gym and pool, and very good lounge are the highlights of the hotel. Recent renovations did not include the windows and balcony doors and they are noisy due to the nearby freeway. Just a mile from Irvine Santa Ana John Wayne airport and walking distance to several restaurants, it's a convenient location.
The absolute nicest Room I've ever stayed in in my life. And the Staff are incredibly helpful and polite. I really enjoy stay in their.
Nice comfy beds. Restaurant was good. Their Lobby is nice they have a pill table for guests to enjoy. Great space with fire pits out by the pool. I also saw ping pong tables. All in all a good time.