I’m didn’t see really clean hotel like this one. Room is 100% clean. Thank you so much for people who working hard and cleaning 🧹 the rooms.
Great value but they don't tell you about the 200 incidental deposit till you get there and the lady at the front desk was extremely rude when I questioned her about it
Very clean. Close to alot of things. Would definitely stay here again.
Dirty... Very disappointing. First-time greeted, "Hi don't park your car out front in the morning because they're painting the building." (Now where are you supposed to park then when you're not from around that area) Specifically made a request when the reservation was made for a ground floor do to difficulty walking. Checked in, they put me on the 2nd floor, half way down the hall, went to the room, the room that someone was already staying in. Had to go back down to the front desk to re-checkin. Got the "Sorry about that." The room, which ended up being further down the hall still on the 2nd floor away from the elevator, stairs weren't an option, wasnt impressed, bedding was all wrinkled up. Looked like someone had been laying down sleeping on top of the bed most of the day. Bathroom was filthy and venting never worked. Bathroom ceiling dripped everytime you'd shower. Water drip marks even in the bed area. Mold spores on ceiling and the non-working vent. The shower edges and drain were disgusting. Was not cleaned properly and even called down to the desk to let them know that the vent wasn't working and that there were mold spots all over in shower. Desk girl said they'd have to let maintenance know tomorrow morning when they came in and send someone up, sorry no additional rooms available. Evening desk agents weren't that friendly. They seemed to be preoccupied talking amongst themselves to be greeting customers. I even made a comment about a large group partying in the parking lot with their lounge chairs and loud country music playing out the back of a truck (no lie), the desk agents said nothing, he just looked at me. Very uneasy going outside to my car to get anything because of the large group of men hanging around. When getting off the elevator on the 2nd floor, the ceiling was leaking, it was obvious it had been doing so for a while. They just ended up putting a little cart underneath it. Had to have room key re-keyed because it wouldn't open the door on several occasions. Went to check out and never asked how anything was, never received any paperwork or anything.
--took pics but it wouldn't let me upload them.
It was a really good experience, specially dealing with Teresa, she is the best!
The room which we got the AC was not working then late night we complained and got new room,this time key is not working. It was really a frustrating experience ,you come here driving for 8 hours and then get a room where AC is not working and then stuck at door because of keys are not working.
good choice! clean & helpful staff... GREAT experience on my stay!
Its not rhay need to be cleaner check every thing. Mold was in the in the night stand and set my asthma off. And air conditioner was not satisfactory. Sound very bad. Poor circulation
Great value around the BUF airport. Room and bathroom are clean and spacious, housekeeping friendly and conscientious. I would stay here again any time.
Room was ok, hotel needs minor repairs for base board paneling on walls in hallways and hotel room doors.
Bed was very comfortable.
We went there two days earlier. It’s not bad. Some of the room doesn’t have bath tub. Basins are in the room. The wall was little dirty. During COVID-19
Breakfast was limited items which is not enough for customer. However overalls was pretty good.
Good value for the money. No hot breakfast because of the current health situation but that is to be expected.
We booked a room back in January 2020--and then COVID-19 hit and the event we were going to attend got canceled. We contacted hotels.com, which we'd used to book our stay, and they said that our reservation wasn't refundable because we hadn't paid an extra fee for that (We hadn't); with a little persuasion, they said they could contact Sleep Inn to see if they would cancel the reservation and refund our money but that it was totally at their discretion. Sleep Inn immediately agreed to cancel the reservation and refunded our money very quickly. Although we didn't have a chance to stay there, we would definitely book with them in the future because they were so easy to work with and accomodating in difficult circumstances. We appreciate their excellent customer service and willingness to be understanding.
Loved our stay here. Lowest hotel price and very nice clean rooms. The buffet breakfast was really good with eggs, and make your own waffles.
Its rate next to the air port but you cant even hear the planes. Very clean. Ok breakfast. Very polite staff. Rooms are amazing. Bed was nice loved the sheets. Had a room with the jacuzzi that was nice. Thank you so much Sleep Inn.
The Sleep Inn was a pleasant surprise for a $65/night hotel. It was clean and attractive. Staff was friendly. The shuttle to the airport runs every 15 minutes and was right on time. The complimentary breakfast is standard fare, but it starts super early (4:30 am?) making it accessible even to those with early flights.
We stayed here the week of my mother's funeral. The rooms were great, the staff was friendly, kind, and helpful. And the free breakfast was very good.
Very close to the airport. Great shuttle service. The rooms are clean and well appointed. There's not a lot of frills, but it's super for what it is. Rooms to accommodate 6 so it's good for families work more than 2 kids.
I'm a Choice Hotel member of 5 years. All of their hotels are 5 star in my opinion. This Sleep Inn was perfect. I used my many points to get my room free. But the rates are so reasonable. Especially since they offer so many amenities. If you travel frequently, I highly recommend that you become a member so you can enjoy their rewards!
Beds great. Warm room on cold night. Breakfust buffet very good. Clean. Front desk people very nice Nd polite.
Great room at an awesome price! We did park and fly. We live an hour from the airport so it works well in the winter!! The staff were wonderful! Especially the shuttle staff!
Clean and well appointed. Staff was great. Parking was easy. Shuttle service to the airport was on time and couldn't be beaten. Breakfast was quite nice. Recommend.
Very nice. Great price, location. The staff was very helpful. Room was clean and comfortable. Our flight got cancelled so they picked us up and we stayed another night. Breakfast was typical hotel.
This is a great hotel. The room was clean the bed comfortable at a good price. The breakfast had eggs sausage etc and opens at 4:30 am and runs to 10. We will stay again
I love this place! Staff are professional and friendly, the cookies are yummy at check in, rooms are clean, and shuttle service and park and ride are so helpful!
Thank you Peter and Dee Dee for doingwhat you do!
Good hotel room for a reasonable price. Pretty well maintained and clean. My only complaint was the shower. I was looking forward to a nice hot shower (after traveling all day and getting ready for a wedding). The water kept switching back hot and cold.
The staff was super friendly and helpful, the room was very clean and the bed very comfortable. The cookies were very tasty! The morning breakfast was very basic. Overall, great value for the price and we would definitely stay here again. The extended parking was a safe, quick and easy option for parking on our vacation.
I had a great time in this hotel. The service was great and their staff were really nice and attentive. The room was really clean when I arrived and the price was great compared to the service I got. Definitely planning to go back some time.
We were so pleasantly surprised at Sleep Inn! Awesome staff, very helpful, clean, safe, small rooms but just fine. Near EVERYTHING!
Had 2 rooms rented for Aug 8 for one night. From the moment I walked in I was impressed. The front desk staff was very friendly and answered a few questions I asked knowledgeably. Their housekeeping staff are great, the rooms we nice and clean. The only thing I was a little disappointed about was the breakfast in the morning. However, realistically I didn't rent the rooms for the breakfast, I rented for a clean comfortable place to sleep, and that's exactly what I got. I would definitely stay here again.
Amazing hotel highly recommend it bc we used this hotel when we went to Niagara Falls .. and it was such a beautiful clean room. The showers and bathroom was super clean and fresh everything was organized and staff was very sweet. For the price there is nothing better you can find this is a solid choice and trust me you will be happy if you stay at this hotel’ won’t disappoint
Basic hotel. Bathroom was oddly shaped. Bed had minimal acceptable comfort. The AC was loud. Breakfast in the morning was nice but the eggs were very rubbery. I'm sure that was a one time thing. Employees were very nice. The cookies at the front desk were good. The coffee in the morning had big cups.