Sleep Inn & Suites Buffalo Airport (BUF)

My boyfriend & I stayed here for 2 nights. Compared to the other places we’ve stayed, this place was pretty cheap. And at first when we got into our room we thought it was pretty good for such a low cost. After the first night I had bed bug bites all over my back. That right there made my boyfriend & I decide to NEVER go back to this hotel. The workers should make sure that the rooms are bed bug free, that’s a responsibility that comes with taking care of hotel rooms. If you like bed bugs then I advise you to come here, if not do yourself a favor & go somewhere else.

Booked this spot to be close to the airport for my girlfriend and I to take off in the morning. Our check in experience was pleasant and the host was nice. Our room was also nice. The shower could use an upgrade but was okay nonetheless. The entire place smelled like marijuana too.



We scheduled a 5AM shuttle to the airport. When we woke up the next morning to leave, no one was available at the counter and the shuttle wasn’t there. Turns out our shuttle was never scheduled. As we were scouring the floor to look for an employee the shuttle driver pulled up. He checked us out but he was unaware we needed a ride to the airport. He was EXTREMELY rude and mean! He immediately became upset and did not want to take us to the airport. We had to beg him as our flight was schedule to leave less than 2 hours at that point. He got even more upset when we didn’t know the name of the host who checked us in the evening before. He complained the entire way to the airport. Mind you it’s about a 5 minute drive from the motel. He became increasingly more upset when we didn’t tip him! I’m like I’m not going to tip you for being rude to us. It wasn’t our fault you weren’t communicated to. He’s like yeah okay! Needless to say we will not be staying here again.