For the price that I paid, I am so impressed! The hotel is very clean and the front desk representative is outstanding! He went above and beyond to ensure that I was comfortable and my room was clean. It's my first time in Buffalo and I was unsure about the good and bad areas but this hotel is literally around the corner from the airport and it's in a pretty safe and clean part of town. I highly recommend this place if you want to stay close to the airport and dont want to pay an arm and a leg. I doubt if I will ever come to Buffalo again but if I did, I would most definitely come back to this hotel.
Well, it's not as nice as advertised. Right away upon entering the room I could smell cigarette odor (supposed to be non smoking rooms). The carpet is old and worn, the refrigerator was defrosted so when I opened it water ran out all onto the floor, many of the electrical outlets didn't work, the walls were dirty and finally I had to kill two roaches that came up out of the sink. Definitely not the 8.4 rating more like a 3.0.
The staff was friendly though.
(Update - more roaches!!!!!😡😡😡) Checked out, didn't want another room, disgusting!!!!!!!! I WANT A REFUND😡
Corporate call me!!!!!
Room was clean and staff was amazing. Had a 24 foot trailer and the lady at desk was very helpful trying to figure out where to park it. Would absolutely stay there again.
We did the economy parking for the airport. Jill was very professional and pleasant helping us through the process to get parked and paid for. Joe was our driver to k lot and then to the airport, very accommodating and personable. We would stay at the hotel if ever needed solely because of jill and Joe's help merely with getting us the airport!
The beds were as hard as rocks. Very painful trying to sleep. The shower is designed so you need to walk into it to turn on. If you want to warm it first or not get your hair wet, no chance of that. When we attempted to start it this morning, it sprayed up to the ceiling first and then fell back down. Needless to say, no showers this morning. Do not recommend this location.
Pretty good for a 2 star hotel but my complain is how the double bed rooms the bathroom wasn't closeable.
Disgusting flea bag! Smelled like dead bodies. Filthy carpets, furniture, and walls. One of the worst stays I’ve ever experienced.
Not a bad stay. Room was quiet and mostly clean, but there was trash in the a/c fins. The hallways had a faint musty smell, but the room did not. I would stay here again.
Don't stay here. The employees can't be bothered with you. Lots of other places nearby deserve your money.
How do you ask me to sign a card about “no smoking” when the entire third floor reeks of weed? 🙄 The front desk lady was also unprofessional in her dress, speech, and demeanor. She only offered us spray to cover up the weed smoke. The room accommodations are pretty decent. I wouldnt stay here again unless there were no other options.
Horrible. Very dirty. Had to ask for a very old cobweb over my bed to be swept down. Had to explain to the only person on site how to do it
Great service. And the price was great too. Clearly an older property, but the renovations are current, so the room we stayed in were great. The bed was comfortable. The "grab and go" breakfast is a few options like a wrapped breakfast sausage, cereal, granola bars etc... Totally appropriate for Covid. And the shuttle operated as needed (call the front desk) so was effectively on demand. They also cater to extended parking.
Nice, cleanly rooms with a cozy aesthetic. The Innkeepers were kind, courteous and professional. Great for a quick stay if you happen to be bussing into Buffalo for business or recreation.
STAY on the SIDEWALK, you might be better off!!
Upon check-in, I went to my room and there were cigarette ashes on the nightstand. I was changed to another room and it was reeking with the smell of WEED!!! FINALLY, I was placed in a fairly decent room, but upon entry into the hotel entrance, a STRONG WEED SMELL HIT ME LIKE A ROCK!!! ALL IN A "NO SMOKING" hotel!!!
I am a 30+ year member of Choice Hotels, but am considering ending my account!!!
Very comfortable nice rooms great staff in the morning is muffins sandwiches yogurts oatmeals very nice can take the sandwich to your room and nuke it all free included with stay very covid safe hotel bring your mask
Loved my stay there... the atmosphere was very welcoming & cozy.
The front office staff was friendly, professional & wore their masks.
The grab & go breakfast was also great. My overall extended stay at the Sleep-inn was awesome & I would definitely recommend
I love this place,not only is it clean and quiet,but the staff is incredibly Nice and welcoming... I'd honestly recommend this place to anyone interested in getting there $$$ worth... thank you much for the quality experience........
My boyfriend & I stayed here for 2 nights. Compared to the other places we’ve stayed, this place was pretty cheap. And at first when we got into our room we thought it was pretty good for such a low cost. After the first night I had bed bug bites all over my back. That right there made my boyfriend & I decide to NEVER go back to this hotel. The workers should make sure that the rooms are bed bug free, that’s a responsibility that comes with taking care of hotel rooms. If you like bed bugs then I advise you to come here, if not do yourself a favor & go somewhere else.
Booked this spot to be close to the airport for my girlfriend and I to take off in the morning. Our check in experience was pleasant and the host was nice. Our room was also nice. The shower could use an upgrade but was okay nonetheless. The entire place smelled like marijuana too.
We scheduled a 5AM shuttle to the airport. When we woke up the next morning to leave, no one was available at the counter and the shuttle wasn’t there. Turns out our shuttle was never scheduled. As we were scouring the floor to look for an employee the shuttle driver pulled up. He checked us out but he was unaware we needed a ride to the airport. He was EXTREMELY rude and mean! He immediately became upset and did not want to take us to the airport. We had to beg him as our flight was schedule to leave less than 2 hours at that point. He got even more upset when we didn’t know the name of the host who checked us in the evening before. He complained the entire way to the airport. Mind you it’s about a 5 minute drive from the motel. He became increasingly more upset when we didn’t tip him! I’m like I’m not going to tip you for being rude to us. It wasn’t our fault you weren’t communicated to. He’s like yeah okay! Needless to say we will not be staying here again.