I recently stayed at this location. I had stayed here before without issue. My recent stay had me changing rooms due to an error by the young lady at the desk. As it turns out, due to them changing my room I was DOUBLE BILLED! When they changed my room they did not remove all of the charges for the first room. I have called 5 times to discuss this matter with a manager and I have been told each time that one wasn't available. I called when they told me one would be in, nope! I was given an email address to send the details to the manager, which I did. Not happy with this at all!
Very nice hotel, staff friendly and check-in and out was easy and fast. One of the better rooms I had compared to other hotels around Albuquerque. Travel through a couple of times a year going to see family and back home. Most likely I will make this as my preferred hotel for my next trip. Bed was comfortable and bathroom was clean and nice.
Price reasonable, place very clean, and staff very friendly and helpful. Analicya, front desk clerk, was especially helpful and efficient and had a very positive attitude.
We have stayed here before in order to catch an early morning airline flight and continue to return. We especially like the park and fly option. Plan to be back in March for another park and fly stay.
Great staff, shuttle service iis worth choosing this property. Upgraded rooms extremely clean. Convenient location.
Basic accommodations. Clean and comfortable. Young lady at the front desk went above and beyond. Price was decent too. I'd stay here again without a concern
The motel staff were 5 star. The rooms are nice, clean and comfortable. However, DO NOT park your car at ANY of the motels near the airport. My truck was broken into (two windows broken out) and several hundred dollars worth of items were stolen from inside my truck. I was told by 2 different people that I was LUCKY, because I still have my truck and it wasn't stolen! Car theft is RAMPANT in this area, as well as most of Albuquerque. Good luck! I am paying the price for thinking that with video monitoring and police drive thru's that my stuff would be safe... NOT the case AT ALL. I hope that your luck is better than mine. BEWARE!!!
To be honest I was pleasantly surprised by this hotel. I paid $50 for a two full size bed room and my expectations were low. Usually at that price range you get a moldy shower, lumpy bed, outdated furniture and the like. Well this place has none of that. It was very clean. The room was well appointed and updated. The beds were fairly comfortable. It had the same amenities as much higher end hotels do but at a fraction of the price. It was a pleasure to stay here and if I'm in town again I'll be here.
Great motel. I was in Albuquerque for the Hot Air Balloon Fiesta. The location was close to the airport. They had a great breakfast every morning. Highly recommend it.
Great rooms place is almost walking distance to airport. Safe and convenient to everything in the area. No complaints
The furnishings and tapestries inside their rooms are very fancy and inviting, lucurious. Great front desk customer services and communications. In a very popular spot of town that is easily accessible.
The rooms are very nice and clean. The staff is very accommodating and professional. They have an excellent breakfast bar.
I chose this place for a quick nap during a layover, and I really wish I was able to stay longer! The staff was super helpful and the shuttle was so convenient. The rooms were really clean and well decorated too.
This place is a study in contradictions. The staff is superb! Front desk staff was always extremely helpful and ready with suggestions for restaurants, etc. When there was a problem with the air conditioning. m, they were quick to repair and offered another room, very pleasant. The cleaning staff, again pleasant and hard working. The breakfast is very good with excellent availability hours. However, the carpets in the room were so filthy, we always wore our shoes, even in the middle of the night. When we were offered a second room and I went to look at it, the carpets were even dirtier than the one we were already in. Deep cleaning is not done. Don't look in the corners of the room, or the shower curtain, not having the inside layer in place, and the outside layer was not clean. Not enough staff? Maybe the place just needs new carpets? I don't know. A really hospitable staff cannot make up for lack of reinvestment in a hotel when new carpets and occasional deep cleaning is needed. Lots of things can be overlooked, but cleanliness is not one of those areas. We would not stay again, unless the filthy carpets were either thoroughly cleaned or replaced.
Not bad the air conditioning could have been better. Good friendly staff and a standard free breakfast. Seamed to be in a decent location and price
The staff was both friendly and accommodating. I fell in love with the area, the beauty there. I was visiting from Texas but just might plant my roots there one day. 😆
This appears to be a dilapidated Motel 6 that has been rebranded as a Ramada. I will attach just one picture, of the moribund bathtub, but please know that it serves as an apt representation of the facility’s condition. Carpets are stained and burned; doorknobs and faucets are loosed from their moorings. I was worried that the outdoor walkway would collapse beneath us. Closing the door to our room did not change the volume of the generator from the neighboring Waffle House. This motel seems to be in a bad neighborhood. We were confronted in the parking lot of a nearby Applebee’s by a drug-addled madman. There were makeup stains by the peephole on our door. In short, you are much more likely to come away from your stay here with a good story to tell than to have a good night’s sleep. The two stars are both for the staff, who are friendly, helpful, and brave.
I switched to this motel after having a horrible experience with the Days Inn on Menaul. The staff was efficient and considerate. The property was clean, well maintained and has good outdoor lightning. The room was clean, stylish and had everything you would expect a motel room to have! The bed was also very comfortable. I would definitely stay here again and recommend it!
The staff at the Ramada Inn was very helpful and friendly. They always were willing to provide information. Its location is very convenient to the airport. The rooms were clean. A Waffle House and Village Inn are next door so it is easy to get a meal.