Service was satisfactory. They gave us free plastic ware when we forgot ours. The room was unpleasant, though. Did not have a restful sleep due to thin walls and safety concerns. Did not use the shower. Forgot our shower shoes, but I would not have used it even I had them. See attached pictures.
Tim Allen Gillman
What a nice hotel room. The front desk clerk was sure to get me a downstairs room as was needed. The pics should show how nice it was and how nice it was to be really close to the airport.
We got in late on 12/18/2020 . We got into the room and there was no lights plugged in , no toilet paper, no towels. So we called the front office . As we went on , the room was dirty , the table had not been wiped down. The TV remote had spill marks on it . Thank goodness we took our own lysol and clean up sanitizing wipes .
The comment from management was we could move you. And there's nothing we could do . The maids clean .
This isn't a time for us to mess around with this kind of stuff. Very upsetting and I will make sure this gets reported.
There was a couple ahead of me that got keys to one room, door was locked from the inside, second had a couple in the bed, didn't hear about what happened with the third key... my first room door was broken and wouldn't open. Second is okay, the heater was so loud, didn't know if we'd be able to sleep. One of the towels were dirty, asked for 2 extra towels, since there were 4 of us, front desk said they didn't have extra towels, maybe in the morning when housekeeping comes.
This hotel is far from being a 1 start hotel.
The parking lot was very dirty, there was a used tampon (cotton) & the tampon applicator right in front of the room we were originally going to stay in.
The lobby area is very run down & dirty looking.
The 1st room we were given was on the 1st floor. As soon as we go in we noticed a smell, then we noticed the sheets were dirty & bloody & we even found a wash cloth in between the sheets. I immediately called the front desk & let him know what's going on, he apologized & offered to put us in another room.
Room #2 there was hairs on the bed sheets, again the sheets were dirty, on both beds, the bathtub had hair in it, & the room also smelled. I walked out! Went to the front desk asked for a refund & explained to the guy what was going on & I even took pictures & video to show him that the 2nd room was also dirty. Anyway I didn't get a refund, but I left anyway, I literally checked in went to look at both DIRTY rooms & walked out. Was there for maybe 30 minutes.
It looks like a run-down motel that used to be another brand but was re-branded as a Ramada without any improvements. Hair in bath and on towels, peeling paint, no USB outlets, and suspect spots left me wanting more...but hey, I knew it was going to be a basic option. So, just keep your expectations in check if you stay here. No frills, just convenient. (No bagged breakfast to replace their normally included hot breakfast; I wish I'd known earlier so I could have chosen a motel that had something packaged.)
The people are nice but the rooms are not going as I was expecting. also the toilet is not working properly and I was wondering if they were going to fix it. We had to go to other room ,and we tried to open the door and it didn't work. The bed sheets were dirty and didn't want to sleep on it. The food was good. The air conditioner took time, and also door was making a whistling noise, so that meant the door was not closed well.
Good place love it nice comfortable real clean people are real nice
Waggin' Wheels Coast to Coast, LLC
everything was great until I checked out! I wasn't able to obtain a receipt because I didn't have my 1 cent plastic key card to turn in! Unbelievable!
Came by a few days ago. Binita helped me check in and was fast friendly. She was amazing at her job, the staff were very friendly, and rooms were clean. Would definitely come back and highly recommend.
Bri KT Henson
Spacious rooms horrible stay. The other tenants were loud, obnoxious, actively using drugs and running various women in out of the rooms all hours of the night. Hotel refused to offer any type of refund when we checked out early. If you’re into to meth & human trafficking- this is the place for you. If not, just go ahead and avoid this place.
Rooms looked decent once we got the door open, settled in and that's when the fun began. Tried to turn on the telly but nothing, remote control didnt work, tried to turn on tv manually but still nothing. Called front desk, they offered to replace the remote. Mmm'k, did that, still nothing. Also noticed there wasn't a coffee maker but coffee to make. 🤷♂️ We noticed the safety latch part on the frame was missing (see photos). On a positive note, when I went to check out and told them of the issue, they were gracious enough to knock the price down and apologize for the inconvenience, so all on all, it wasn't that bad and I really didn't want to watch tv anyways!🤨😬
Took a mini vacation with my kids. They loved every minute. Ramada went above my expectations. Thanks Ramada for making this trip so fun for my kids.
The staff was very friendly and nice. The hotel itself is in a not so great neighborhood. The room was pretty clean but there was some large bugs outside.
Good place. Good location. Good front desk service
Its awful how Im told Im being charged half on my credit card then a few days after I check out Im being charged an additional amount.
Because I drink alcohol thats my own affair and I shouldn't be taken advantage of like that. Wouldn't recommend this place. Theyre scamming people out of money because their going out of business slowly. I had to literally argue to get my money back. Im being charged additional for no reason at all.
The girls at the front desk were nice and the bed was comfortable, but other than that, I would not stay here again. The bathroom was not clean, the rug was disgusting, and I woke up bitten all over from bedbugs.
The hotel is older so the rooms need to be remodeled the beds are new and comfortable. They have one of the best breakfasts though.
The room was DIRTY!! The ice bucket had old popcorn seeds in them that have been not popped there was trash on the bathroom sink there was blood in the shower it was disgusting the only reason why I rented the room was for the hot maid to order breakfast of which they did not have it was horrible I will never write this motel again
The staff was absolutely the most friendly people I have ever dealt with at a hotel! They were so kind and helpful! The rooms were amazing, very nice and clean. Breakfast in the morning was filling and great! I will definitely be staying here again when I make another trip to NM. It made my fear of staying in motels and hotels disappear! 👍🏻
I recently stayed at this location. I had stayed here before without issue. My recent stay had me changing rooms due to an error by the young lady at the desk. As it turns out, due to them changing my room I was DOUBLE BILLED! When they changed my room they did not remove all of the charges for the first room. I have called 5 times to discuss this matter with a manager and I have been told each time that one wasn't available. I called when they told me one would be in, nope! I was given an email address to send the details to the manager, which I did. Not happy with this at all!
Very nice hotel, staff friendly and check-in and out was easy and fast. One of the better rooms I had compared to other hotels around Albuquerque. Travel through a couple of times a year going to see family and back home. Most likely I will make this as my preferred hotel for my next trip. Bed was comfortable and bathroom was clean and nice.
Price reasonable, place very clean, and staff very friendly and helpful. Analicya, front desk clerk, was especially helpful and efficient and had a very positive attitude.
We have stayed here before in order to catch an early morning airline flight and continue to return. We especially like the park and fly option. Plan to be back in March for another park and fly stay.
Great staff, shuttle service iis worth choosing this property. Upgraded rooms extremely clean. Convenient location.
Basic accommodations. Clean and comfortable. Young lady at the front desk went above and beyond. Price was decent too. I'd stay here again without a concern
The motel staff were 5 star. The rooms are nice, clean and comfortable. However, DO NOT park your car at ANY of the motels near the airport. My truck was broken into (two windows broken out) and several hundred dollars worth of items were stolen from inside my truck. I was told by 2 different people that I was LUCKY, because I still have my truck and it wasn't stolen! Car theft is RAMPANT in this area, as well as most of Albuquerque. Good luck! I am paying the price for thinking that with video monitoring and police drive thru's that my stuff would be safe... NOT the case AT ALL. I hope that your luck is better than mine. BEWARE!!!
To be honest I was pleasantly surprised by this hotel. I paid $50 for a two full size bed room and my expectations were low. Usually at that price range you get a moldy shower, lumpy bed, outdated furniture and the like. Well this place has none of that. It was very clean. The room was well appointed and updated. The beds were fairly comfortable. It had the same amenities as much higher end hotels do but at a fraction of the price. It was a pleasure to stay here and if I'm in town again I'll be here.
Great motel. I was in Albuquerque for the Hot Air Balloon Fiesta. The location was close to the airport. They had a great breakfast every morning. Highly recommend it.
Great rooms place is almost walking distance to airport. Safe and convenient to everything in the area. No complaints
The furnishings and tapestries inside their rooms are very fancy and inviting, lucurious. Great front desk customer services and communications. In a very popular spot of town that is easily accessible.
The rooms are very nice and clean. The staff is very accommodating and professional. They have an excellent breakfast bar.
I chose this place for a quick nap during a layover, and I really wish I was able to stay longer! The staff was super helpful and the shuttle was so convenient. The rooms were really clean and well decorated too.
This place is a study in contradictions. The staff is superb! Front desk staff was always extremely helpful and ready with suggestions for restaurants, etc. When there was a problem with the air conditioning. m, they were quick to repair and offered another room, very pleasant. The cleaning staff, again pleasant and hard working. The breakfast is very good with excellent availability hours. However, the carpets in the room were so filthy, we always wore our shoes, even in the middle of the night. When we were offered a second room and I went to look at it, the carpets were even dirtier than the one we were already in. Deep cleaning is not done. Don't look in the corners of the room, or the shower curtain, not having the inside layer in place, and the outside layer was not clean. Not enough staff? Maybe the place just needs new carpets? I don't know. A really hospitable staff cannot make up for lack of reinvestment in a hotel when new carpets and occasional deep cleaning is needed. Lots of things can be overlooked, but cleanliness is not one of those areas. We would not stay again, unless the filthy carpets were either thoroughly cleaned or replaced.
Not bad the air conditioning could have been better. Good friendly staff and a standard free breakfast. Seamed to be in a decent location and price
The staff was both friendly and accommodating. I fell in love with the area, the beauty there. I was visiting from Texas but just might plant my roots there one day. 😆
This appears to be a dilapidated Motel 6 that has been rebranded as a Ramada. I will attach just one picture, of the moribund bathtub, but please know that it serves as an apt representation of the facility’s condition. Carpets are stained and burned; doorknobs and faucets are loosed from their moorings. I was worried that the outdoor walkway would collapse beneath us. Closing the door to our room did not change the volume of the generator from the neighboring Waffle House. This motel seems to be in a bad neighborhood. We were confronted in the parking lot of a nearby Applebee’s by a drug-addled madman. There were makeup stains by the peephole on our door. In short, you are much more likely to come away from your stay here with a good story to tell than to have a good night’s sleep. The two stars are both for the staff, who are friendly, helpful, and brave.
I switched to this motel after having a horrible experience with the Days Inn on Menaul. The staff was efficient and considerate. The property was clean, well maintained and has good outdoor lightning. The room was clean, stylish and had everything you would expect a motel room to have! The bed was also very comfortable. I would definitely stay here again and recommend it!
The staff at the Ramada Inn was very helpful and friendly. They always were willing to provide information. Its location is very convenient to the airport. The rooms were clean. A Waffle House and Village Inn are next door so it is easy to get a meal.
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