It’s a bad Hotel living experience for my wife and me. The rooms is old, not clean and noisy. At the first, I lived in a “ connecting” room. Just a thin and wood door between ours and next room. I can hear every words the people talking to each other in next room. And the room seemed like nobody lived in for a long time ago. The quilt was so dirty that we slept very uncomfortable at night.
Although the counter staff was very good and quickly changed the room for me the next day, the situation has not improved. Just changed to a worse “ connecting “ room. So on the third night, my wife and I had to change to another Marriott hotel.
Had a very good stay. Staff was friendly and very professional. Coffee was ready in lobby by 0400. The gym is one of the nicer ones. Very good stay.
This was the last leg of our trip in Albuquerque. I was lucky enough to book this place on 17500 pts and was able to check in early.
We needed a quick nap before our balloon flight so that was perfect.
After our flight we were in a predicament, we needed to drop off a rental car but our flight would be before they opened. So how would we get to the terminal? I have to thank the front desk crew here to help me think in my sleep deprived state.
They told me drop off the car now before it closes, call the front desk back and have the shuttle pick me up from the rental facility and take the shuttle to the airport in the am.
Wow! After dropping off the car I called the front desk they were there within 5 minutes the ride back was super fast.
In the morning right after checking out we were able to hop right on the shuttle and it was less than 1 minute ride to the terminal. Best hotel/airport experience ever!
Nice place and convenient to airport. Bar and restaurant stay open until at least midnight, which is great. Enchiladas were good but a bit pricey. Room was fine, though the enormous TV didn't work ("no signal"). I called the front desk about it, and they said they'd send someone up, but no one came.
Was a quiet & comfortable place to stay. Convenient to the airport. BUT since Marriott took over, things have changed for the worse. Be prepared to pay for parking now.
This Sheraton was one of the Best I've ever stayed with, very clean, friendly staff, wonderful rooms with beautiful views. Club lounge is awesome also with views you can not compare. Always will stay again when I go back
Thank You All. Cynthia (General Manager) is a professional at what she does there and it shows!
This is just a solidly good place to stay. It’s not fancy or anything, but the rooms are quiet, the staff are friendly, the beds are comfortable, and it’s walking distance to the airport. They have a basic breakfast buffet, not a lot of variety, but reliably good and usually served with nice New Mexico salsas. I’ve also since stayed at the Fairfield down the road because there wasn’t a room available at the Sheraton. If you’re using Marriott, the Sheraton is worth it. Avoid the Fairfield at all costs - unless you are a night owl and don’t actually intend to sleep.
A decent hotel, but it has its issues. The parking charge is really obnoxious. During this stay, the air conditioning went out, and it was uncomfortably hot one evening, to the point of seriously disrupting sleep. They did offer a complementary breakfast the next morning, if one were in a position to take advantage of it. The location near the airport is decent -- easy to drive to Central/UNM area, but options directly within walking distance are kind of limited.
Very nice hotel for a quick stay. Pretty friendly which was nice. I was just bummed I caught them during a remodel of the gym. Oh well, next time!