I do not recommend this place. Poor customer service. My brother came here to book a reservation for us for a week because we just arrived in town for a family function. I told my brother to check in the room for us while I met with a few clients via phone. I was very disappointed in the feedback regarding his experience to book a room there. While waiting to be helped, the front desk receptionist was working with another guest and my brother waited patiently. When it was his turn to be checked in they stated they needed to run a background check on him. They didn’t ask the white guest for a background check & when prompted with that feedback they stated it’s at their sole discretion on who they decide to run a background check on. We don’t have anything on our records but it’s just the simple fact that they are not treating all guest equally. When I called the reservation line to confirm if they are supposed to run background checks they informed me no. Yeah we didn’t end of staying here. If this company has the nerve to treat guests like this, I’ll gladly go spend my money else. It was just a major inconvenience and racist to say the least.
The staff are nice and friendly but the rooms are not up to standards for what they charge. I paid over $400 for a week stay and the bathroom toliet and tub runs non stop. There is no refrigerator or microwave neither. The parking lot is full of potholes that tear your tires up, makes no sense why they charge so much.
I'm not sure what rooms these people stayed in but this place is falling apart. Literally the sink handle in our room just spun around and around. Smelled horrible in the room and hall. Guy we checked in with was nice enough.
Great place to stay while getting yourself settled or together. The owner is so nice and works with you. Wish the weeklys weren't always so booked.
Great staff! Clean rooms. Would like to see if they could offer some sort of bfast.
The rooms are ok with comfortable beds, clean shower, and great wifi . Suites have a convenient stove top burner, refrigerator , and microwave. What really stuck out to me is how well the owner is with the people. If he can help out he will do so. He is very respectful and cares a lot about this place along with the people and employees. If you do decide to stay here just take care rooms because they really do work hard.
The staff was very nice and quick with everything. TV and AC worked great and the bed was comfortable and clean. Only issue was with the sink handles being loose. I didn't notice it till the the morning I left ( was only there one night ) but the lady at the desk was nice when I mentioned it to her.
Clean room. Welcoming play to stay at and they do leave the lights on for you. Stay in motel 6 all over Canada and the United states and will continue to stay in them. Better price then the big name places and just as a nice a room as them
The costumer service wasn't very good. We had to wait forever to even get checked in. The room was clean enough. There was evidence of drinking and drug use at this motel. For the price I'd expect better all the way around.
It was the most disgusting room that I’ve ever stayed. The pictures are too deceiving. The floor, furniture, bathroom was dirty. There was a cigarette smell on everything. Cigarette holes on the sheets. Some disgusting pieces of stuff on the walls. I would never recommend to anybody. They better burn the place completely to cleanse it.
DO NOT STAY HERE ! The pictures online are 100% edited and are not what the rooms actually look like. I booked this trip for my wife and I's anniversary, and my wife wanted to do a trip to celebrate veterans day for me since I am a recently disabled veteran. This was completely ruined due to being tricked. The prices of the hotel and the pictures shown online gave the impression that that hotel was a decent place to stay. While checking in I was told that the staff just checked and that my room was good to and had everything ready inside awaiting my arrival. Upon stepping into the room the floors were peeling, the lamp shades had mold on them, there were what looked to be little bed bugs on the sheets, the comforter was incredibly dirty and worst of all the motel was swarming with drug dealers and other questionable people. I did not feel comfortable allowing myself and my family to stay here so we immediately checked out. Another couple checked out due to the motel being disgusting as I was checking in. (I should have realized this was a clear sign).
...It goes on. I contacted corporate to report this and to request a refund. Corporate told me that this was a privately owned motel 6 so there is nothing they can do on their end and advised that I contact the owner directly to request a refund. This is terrible business because obviously the owner will be reluctant to give a refund. I have been attempting to contact the owner for 5 days now and still nothing. Corporate continues to tell me that I have to wait for the owner to contact me or to contact the owner if I want the situation resolved.
Not only do I recommend not staying here, I recommend not staying at any motel 6. Any company that will treat its customers this way will not get my or my families support.
Hallway to room was not clean. Needed to be vacuumed badly. Room was not clean. Linens were clean but floors were dirty. Furniture in room was dirty. Bathroom was dirty. Faucet had other people’s toothpaste and soap on it. Mirror was not clean. Was scared to place anything on floor in any part of the room. Heard very loud “sexual” noises coming from a room down the hall from our room. Even louder as we left the hotel. Will not stay here again. The shameful part is that this hotel has so much potential to be nice. The decor was tasteful and it was quiet at night. The location was good too.
I really enjoyed the male house keeper from building 2. He plays beautiful music to wake up to and my service was excellent. He should get a raise. My room was clean and i slept like a baby. Thanks motel 6. Go panthers!
The South Tryon location is lackluster. The ceiling had random spots on it, my bathroom door didn't lock, the toilet paper holder didn't exist, and every single day at least once a day I had to go to the main building to get my room keys fixed because they didn't work and even after they got fixed it took several tries to make rhe lock work. The only saving graces were the man at the front desk and his kind demeanor, the price, and the fact I had a place to sleep at night.
Wow; I was prepared for this place to be somewhat trashy, but i wasn’t prepared for the nastiest room I’ve ever stayed in! First and foremost the site says $50 for a room, they charged us $80! The floors didn’t look like they had been cleaned in weeks, dirt caked the floors, what looked like black mold in the corners of the walls, bathroom was FILTHY! sheets and blankets looked like they had never been changed, I literally couldn’t hardly sleep here because it didn’t feel safe. I write this in hopes to stop the next tired victim from renting here, go ANYWHERE else but here.
For the most part the room is functional even though I don't have a microwave as advertised in the listing. My issues are with service and basic amenities of the hotel. The vending machines are egregiously expensive. The other issue is the staff bypassing my room the majority of the week. I received service once but only towels. My bed linens were not changed. Which makes me wonder about the previous guest and am I sleeping in his filth. I'm willing to give you guys another chance but at a discount or voucher provided. I am not the only person to complain. Wednesday afternoon the police were called because someone was complaining about the same issue.
Loved the location because it was near everything. My room was in the second level the entrance door to the hall area was filled with furniture and towels did not look cleaned. once in the hallway all I smelled was weed...mind you I asked for non smoking for a reason.
Room was perfect in size just needed a mini fridge and a microwave and it would off been perfect.