Great place! Clean! Not many options for eating unless you order out.
Nice, older hotel that has been updated. Nice vending machines for snacks and drinks, 24 hour food service delivery options, arcade across the street, and connects to another hotel that has other food options, like microwave dinners! Drivers of the airport shuttle were friendly and helpful with your bags. The lady at the check in desk, had my group checked in, in less then 2 shakes of a lamb's tail! Quicker than most hotels getting you checked in. Card keys all worked the first time too!
This place was nice and clean. Convenient and quite. Staff was friendly. Would definitely stay again. Also recommend to others
Antonio at the front desk was awesome so professional yet personable! He made check in/out very seamless! The room was great nice size bed.. was soft ..clean... and the bathroom was awesome! Didn't get breakfast or use the store front they had on site. When I come back in March ill be staying at the Radisson again for sure!
I must say this hotel has the nicest staff eventi hotel we have visited recently. The rooms are clean and fairly modern. The coffee in the lobby was delicious much better than the coffee maker in our room. One suggestion is that they should have had some chairs other than the office chair for the desk. We would definitely come back here in a heartbeat.
Got setup in the Ramada by airlines after missing connecting flight. Shuttle driver was extremely friendly and polite. Woman at front desk and gentleman at hotel restaurant was same. Terrific customer service. Bed was very comfortable. But, room was just okay. Kind of had a musty smell and was no trashcan. I had no doubt they would have addressed this if we had the energy to bring it to their attention, but after long day of travel we just wanted sleep.
Nice and quiet. Room was nice and resturant was open late when I got there there after 12am that was a plus
Great location, great rooms, good food and even better staff. They're all kind, professional and patient. The combined plaza shares a dining area with a bar. Breakfast is made to order at reasonable prices. My room was clean and fully functional. I only give the room 4 stars because the desk chair has suffered some damage and leans to the left.
We got excelent service and the transportation to the airport was provided. The driver, Mr Robinson, was really nice to us!
So my flight got redirected because of supposed: "weather problems" although I checked the report. And it says it was clear
In Charleston, North Carolina. But regardless, they gave me a ticket saying: "Cab. Green, Yellow," which, I later found out meant the 3 taxes: Crown cab, yellow cab, and green cab. It took me to the hotel in which, I saw big sign that says buffet from 7 to 11, in which, I was leaving at 6 o'clock in the morning. So sadly, I couldn't taste the buffet.
The desk person said that the taxis come every ten minutes.
I went inside the rooms, which is pretty basic. And all they had was a white sheet laid over without a big cover.
And this might be because i'm not used to North Carolina channels, but none of the channels match the TV guide guide channels, in which, it was shows something like CNN channel 40. But did I surf channel 40, and it's TBS.
When it comes to the bathrooms, all I can say. Is that the toilets work, The showers were relatively clean, but they will usually like a solid soap with liquid soap, next to it.
But they didn't have it.
They had liquid soap, though.
Nice quick stay. Staff was polite. The restaurant stayed open after hours for the people who had to be rerouted due to weather.
It wasn't our plan to stay here but flight was delayed. We had a great night. The staff was friendly. The rooms were very clean. The restaurant was great. The cook was amazing and super friendly. That's so much for making a a bas situation great.
Overall my experience was very nice. All of the staff that I interacted with were very friendly and extremely helpful! The room was clean and comfortable. I would not hesitate to stay there again. My only criticism has to do with the condition of the hotel shuttles. They seem to be pretty old and need replacing.
This hotel connects to the Wyndham and provides a cooked breakfast for a reasonable price. The food was good and the coffee hot.
This is one of my favorite hotels. The staff is very professional and accommodating. I would like to leave a good review for the lady who helped me at the front desk thanks Ms.Amoni she went above and beyond to make sure I was comfortable with my stay. She was very nice, patient and helpful she answered any questions I had as well. Thank you for help.
Clean comfortable room. Friendly staff. Safe and quick shuttle service.
We stayed here during a family vacation in Charlotte. It was a comfortable stay with a very memorable lobby area. There were plants everywhere and everything was decorated so nicely. The staff were helpful and the hotel room was clean.
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Robinson is the man. Hands down best ride I’ve ever had to an airport. Thank you very much!
Flying out of Charlotte (CLT) very early in the morning, I needed a hotel that was close enough to the airport that also had a Shuttle Service to get me there on time. The Ramada Plaza fit the bill perfectly. Comfortable bed, nice room, quite, clean, I enjoyed my stay here. I'll look forward to next year's adventures and staying at the Ramada Plaza. Oh, and there is a wonderful restaurant within walking distance from the hotel.
First, I would like to say that I arrived late from driving in from Georgia to have the checking in which went very smoothly since I was very tired. The Customer Service at the front desk was exceptional pleasant. LaQuita went far and above to make my stay such a pleasure as well as the Manager Ms. Michelle these ladies were so professional and pleasant accommodating my services when needed. I would return to stay
Very nice and clean. Bad circumstances thanks to American airlines. They suck.
It was great stay for a couple hours to get some rest.front desk at night was awesome
She madeus feel like she care about out feeling.and my family.Could not remember the White lady name awesome job.
It was a decent hotel not my typical area. The front desk manager Antonio was very helpful. He has a great personality. It's very nice to have a local that knows their way around the area so that they could recommend places to out of town peope
Stayed here due to airline delay with a voucher. The staff was friendly and shuttle convenient and accommodating. The bed was actually comfortable. It did seems a bit out of the way from airport to be called an airport hotel.
Spent 5 days here and I must say the staff here is outstanding. 10 out of 10 hands down. No troubles during my stay and the pool was very clean. Housekeeping didn't bother me if my do not disturb sign was on the door. Overall a great experience!
I have the room 4 Star only cause it needs a little upgrade other than that my room was super clean no bugs as other people have said. I really enjoyed my stay also great price. Staff very friendly. Will definitely stay again hey Balling on a buget...
Better than expected. It was clean. Housekeeping does a nice job turning rooms. Pool was out of order, but the place exceeded my expectations. Bathrooms were nicely remodeled. Linens/towels were clean and not worn out.
Stunning rooms. Wish it was under better terms that I was there
The place is great and clean. Perfect staff to help your every needs, don't hesitate at all to ask what you need. A safe environment inside and outside of the hotel. The only thing I hate was that I couldn't stay longer.
Seen better days, but appears refurbished in places. Rooms have AC, but hallways do not. Room bathroom was very small despite the room being big. People were nice.
The bed was so comfortable it was the best sleep I had in weeks.
Robinson was a great help getting us to the airport and helping us find food ir something to do! Very kind and friendly! We were pleased.
Robinson was our shuttle driver from the hotel to the air port he is a sweet man he helped with our luggage asked us what time we wanted to leave gave us a few minutes to finish what we were doing and he helped us get on the shuttle real quick..