Apparently parking here twice a week for 6 years doesn't make a difference. You're better off parking on the street with your doors and windows open. Awful staff, never ever staying here again.
Very close to the airport, definitely will use again for all my future parking.
The wait to go to the airport was zero minutes, the wait at the airport was about 25mins. Not sure if that is normal, but we were tired and would have loved for them to be there sooner. But the rates were good, they were nice, and I will use again.
easy, quick reservation process and have never had any issues with this company. Highly recommend.
Arrived very early in the wrong entrance lane and I got assistance right away and she straightened me out and directed me where my reservation allowed me to park. Shuttle came right away with a polite driver. Return/exit process was super easy.
Very impressed with this service and price! I had trouble receiving the confirmation email after paying. I called and an employee was able to assist me by resending it successfully. As soon as I arrived, the employee recognized my voice and was of so much help. She printed out my ticket and reservation receipt as well. I was picked up right behind my car and taken to the airport immediately. Coming back, I didn't even have to call them. The shuttle was right there waiting for me in zone 3 and took me back immediately. The area seems safe, secure, and right by the airport. This definitely beats valet. They won a faithful customer!!
I've traveled very frequently for work out of Hobby Airport and I have had bad experience at many airport parkings around there until I found Key Airport Parking. They're professional, on time and very helpful. The shuttle drivers always helps me with my luggages, the attendants are always smiling and their fees are the best around. Last weekend, I left my car at Key Airport Parking and hurricane Harvey hit Houston. I was so worried about my car. I called the office and they reassured me that my car was ok. They even texted me the photo of my car. I'm so happy with their customer service and highly recommend Key Airport for your short term and long term parking needs.
Ask if we could reserve to get a cheeper price and the attendant explained that is was more expensive if we did it that way. I checked later and she was incorrect. Should not answer if they are not sure of the answer. Other than that , service was excellent
Prompt drop off and pickup. Easy access from Beltway 8 and 610 Loop via Telephone Road ( Highway 35). Great customer service. I have been parking there for years.
I have parked my car at Key Airport Parking since I moved to Houston 15 years ago. It is convenient, safe, reasonably priced and the staff is always friendly and helpful. When I am traveling arriving on late night flights, I have never have any problems getting a shuttle from the airport to the facility. I highly recommend Key Airport Parking.
Absolutely the best place to park at Hobby... great customer service and my vehicle has always been safe while I've been traveling. They have me at the airport in less than 5 minutes every time. Excellent!!