Outstanding service. We used the parking service for the airport and the gentleman were kind and courteous. When we arrive back from our trip from Minnesota the plane arrived late and they had someone waiting for us and we never had to call and sit in the cold when we were so exhausted. Great service and great people.
This is an excellent hotel with fantastic service. The pool was open with a reservation. Everything was clean, would definitely recommend.
Great service. Very easy check in and shuttle service to PDX too, Free parking.
Driver was on time for airport drop off. Highly recomend.
We stayed here for two nights recently, with 4 children and we all loved our stay. I can honestly say this was the best smelling and cleanest hotel I’ve stayed at in a while! I’ll be returning, this week in fact. (I’m a local and this was a good place for a relaxing staycation.)
Clean!!! This hotel is spotless and very quiet and comfortable. Easy going staff who are always friendly, helpful and go above and beyond to provide great customer service. I have stayed multiple times and I always have a very good experience. I love the guest laundry and lite breakfast in the morning. Rooms are super clean and cozy, hotel is spotless
Great place. Well managed. Very welcoming and attentive staff. Except for one morning we checked in around 2 A.M. My family and I came from a long trip and my nephew was very sleepy. This would be our 3rd stay in one month. When we entered our room 401. The room was very dirty and the sofa cushions were in the floor. There was just a mattress with out any linen. We waited for our new room key in the dirty room and my nephew was laying down on a dirty bed and used a dirty blanket he found on the floor. The room was upside down. I was nice to the front desk agent and ask him to talk to his Manager for a troubles. After 20 minutes we got our new room key, but the dirty room memory was embedded to our first impression. No Manager got back to me for our troubles. We were tired and spent from our trip. The extra time waiting for the new room key drained us further. On a big chain Suites, they will make up for the inconvenience. I know this, because I live in Las Vegas. The Hospitality business is a billion dollar business. Make the customers happy for customer retention and great reviews. In 20 years of hotel stays, this is a first walking to a extra dirty room. Staining an excellent brands reputation. See on time photos of #401 room condition during check in.
I absolutely love everything about this place. We drive 1hr 45mins to be here. Its close to everything. Plus we come here because my son plays baseball ⚾️. Its our travel place for baseball. Very clean staff are awesome very friendly helpful. Thank you 😊 💓
My husband and I arrived to your property on 9-26-2020 after our wedding to celebrate our honeymoon. When we arrived to the hotel room we brought our top cake tier along with leftover food from the reception it all needed to be refrigerated and the description of the hotel room said that it came with a refrigerator. We arrived to the room and I went to put away our food/cake so it would not spoil and found the refrigerator to be warm completely turned off and was at room temp. My husband went down to the front desk to ask the attendant if there was something that could be done so our things would not spoil she simply said that they turn off all of the refrigerators to conserve energy and there was nothing she could do. This method does not make any sense to me because a refrigerator takes anywhere from 3hrs-24hrs to get cold which means any food you have will not get brought down to correct temp in time before it spoils. We ended up having to throw away our wedding cake tier and food because it went bad. Not happy at all with what occurred at our visit to your hotel.
Nice hotel, no frills. They serve actual breakfast instead of to go brown bags but it didn’t taste good. Customer service was great, ample diamond parking
They would not answer the phone at 1am when my family had an emergency in the middle of the night in the house and needed a hotel to stay in near our house. I called 3 times and it rang until it was forced to hang up. I myself was out of town for work and could not go there in person.
Spotless. Staff was incredible. Fran and Cisco were wonderful. Breakfast was met. Smoothies were great. Area is a bit remote so car needed.. eventually would stay again
Such a wonderful experience!! Staff were so friendly, room was clean, what more could you ask for?
Clean rooms.. Great rates n staff.. Very friendly.
Super helpful staff, great sized room and thee most comfortable bed! I'll definitely be back!
Good and knowledgeable staff that know the importance of customer satisfaction and how to resolve issues
They were so nice and accommodating. The rooms are very clean and the beds were very comfy. The manager Steve and the staff Allison and Jen were so nice and helpful. Even during the COVID 19 quarantine it was a pleasant stay.
Excellent accommodations, excellent customer service, and fair prices. The only issue we had was the pool was closed (by order of the county due to the Covid virus) and the backdoor key card entry never worked so we always had to use the front door to enter the hotel.
Was good love the lobby room and how they had coffee and water all day
Really friendly and truly helpful staff. Great coffee all day and night in the lobby. Clean and well kept rooms with quiet heater. Great value for price and would stay there again. Only minus is the really thin walls and floors makes it loud when other rooms are talking, watching TV, chewing, snoring, other things I won't say...This lovely place should get a quick remodel to add sound insulation. They provide complimentary ear plugs in the room so obviously they know about the problem!
Super clean hotel accommodations. The complimentary breakfast spread has a really decent variety of things to select. The office amenities are good for meeting your basic needs. I didn’t use the gym and pool, but checked them out and they looked really well kept and clean. This hotel super close enough to get to the highway or back roads leading into Portland too.
We love this hotel when we go visit family. Their breakfast bar is updated and is included with your stay. The staff are always friendly and make the stay easy.
Love Hampton Inn!
2 things though:
No USB ports in the room? This is a first. I had to go buy a brick charger, but whatever.
2nd: the toilet constantly runs, due to the flush valve flapper or seal. I'll let them know in the morning.
5 stars for being awesome, as I know stuff happens, and am not a 'Karen'.
Its my first time to stay at this hotel. I am impressed with the hotel. Its nice abs the workers there are very accommodating.
Very friendly front desk agents, helped me out quickly and effectively, helped me reschedule by appointment for the following day after not making a flight.
Nice place easy to get too. Did not stay here though. My daughter had her dental school graduation her in a conference room which was very clean and nice.
Always so nice. They go the extra mile having free food from local restaurants... usually 3 times a week. Comfortable beds. Great location.
Great hotel. Price was perfect. Staff were friendly and knowledgeable. Breakfast was good, coffee great.
Nice new facility, clean rooms, swimming pool and helpful staff. We stay there a few times per year.
This is a fine establishment. Nice buffet breakfast. The staff is awesome. I lost a tiny rubber thingie for my coat hanger and they found it! Amazing. Room is quiet. Bed is comfortable. Toiletries are nice. Even mouthwash! Nice that they have an iron for my wrinkly shirt.
The bed is oddly placed considering where the TV is though. It’s not cheap though but very nice.
A nice place to stay, where the kids can swim and enjoy them selves. Continental breakfast with a variety of choices, and complimentary coffee tea water and hot cocoa for the kids, or kid at heart!
Very nice hotel, super comfortable and clean. Free breakfast. The staff was really nice and accommodating. Highly recommended.
well first off the staff is very inconsiderate and have quite literally ruined my two night stay at this “ fine establishment”. The pool hours are extremely poor, they don’t accommodate to anyone closing so early. Following that celebrating a birthday in our hotel room we are relaxing and chatting in our room. MINDING OUR OWN BUSINESS!!
A staff member had the audacity to come to our room and say we are being too loud. Sorry talking about our day offended you. i will definitely not coming back to this location
Lovely hotel that I put my parents up in whenever visiting us. Rooms are nice and clean. Pool is great fun and not too cold. Breakfast is good with common choices. Friendly staff that treat my kids by letting them choose a prize from the coveted Treasure Chest!
Wow! Friendly staff, beautiful rooms, delicious breakfast, bottomless coffee! And a shuttle that took me to my training. Thank you Hampton Inn! Beautiful facility!
I love this hotel! No, it’s not anything super fancy, but it’s better than any other Hampton inn I’ve stayed at! It’s clean, staff is friendly and accommodating, they have awesome complimentary breakfast (today we had waffles, egg white frittatas, sausage links, and prime rib potato hash) they also have cereal, pressed juices, yogurt, bagels, toast, muffins, fresh fruit, and more! They also have complimentary dinners! I’ve never stayed at a hotel that does that. First night was sandwich night, second night was taco bar, and tonight is food from rib city grill. I would definitely stay here again!
Great new Hampton Inn. The rooms are nice and the beds are very comfortable. The staff is all very courteous and quick to help. Plenty of parking and restaurants that are close.
Great job. I'll stay here again!