Best Hampton Inn I've ever stayed at!!!! The customer service is something I've never experienced anywhere else. Rooms were super clean with zero dust. Breakfast was great and all day coffee with hot cocoa made me want to come back every time I visit Washington. Thank you to Fran and the other staff members that were so helpful and kind.
I'll be back with my family and friends.
Stayed for three nights last week. The hotel is very clean and more spacious than most of similar hotels. The breakfast is very good. For the three mornings we were there, they have different variety of food each morning. They also offer to breakfast bagged to go. They even have umbrellas for the guests and we used it once while we were there. The only thing that surprised me a bit is that none of the staff was wearing masks, neither front desk nor staff serving breakfast were wearing masks. Not sure whether this is Washington or just this hotel.
Really great place to stay in the Vancouver WA/Portland OR area. We've stayed here a few times when coming down from Seattle to visit family, and the staff is always friendly. They have an EV charging plug which is a plus, and will help ensure no gas cars park there if you give them a heads up you are coming (they will put a cone out). Would be great if they could add a plug or 2 more as there were a few EVs I needed to share with, but overall still was able to keep my car charged to avoid having to take a break from my trip to explicitly fast charge.
Otherwise, pretty standard Hampton, nice new rooms, free breakfast, etc.
Wonderful Stay! Had a King Suite for the night for my wife's business trip.
Their king size bed was So Comfortablez we finally got some Good sleep! Very nice accommodations & staff were All Very Professional and Kind! The entire Hotel is Extremely Clean...Spotless Clean!!! The breakfast was Very Fresh & so many Great choices! We will Definitely be back to this one!!!
Thank you for the best Hospitality!
We stayed here after our red eye was canceled last minute at PDX. Before COVID, I traveled every other week for work, and the bed and sheets were the comfiest I’ve ever slept on at a hotel. I pray they share that fabric softener secret with the rest of the industry.
The staff was also very accommodating throughout - allowed us to check out late and hang out in the lobby the next day until our flight left, and scheduled us a shuttle back to the airport. They even offered to drive us to a nearby park for part of the day so we could see some of the area before we left. Highly recommend and would stay here again.
Stayed here only for 1 night on a layover & the room was GREAT! Loved the breakfast that they offered & the convenience of the airport shuttle.
Yes, it is located a little farther away from the airport; but it's a nice drive (10min?). The front desk is excellent & rooms were exceptionally clean. Had a King room with 1 fold out sofa, which was great for the 3 of us.
Definitely recommend this location~
My wife and I stayed 4 nights here on a quick trip out west. We both agreed that this was the best hotel stay we have ever experienced. The room was great and the staff even better. Breakfast was served as advertised.
We received great customer service from Fran at the front desk. She was genuinely friendly and extremely helpful accommodating our needs on very short notice. A great overall experience!
July 2021 OUR CAR DISMANTLED! with Power SAWS! Not Safe! No security cameras! No 24/7 security people! CATALYTIC CONVERTER CUT OUT OF MY CAR Right IN FRONT OF BUILDING!! Told, "sorry park at your own risk.." used the park and ride!! .. DO NOT TRUST THIS HAMPTON INN.. they have no security cameras, nobody on site doing security, they hire a company that drives through 1 to 2 times a day. We were parked right in front of main building maybe 20 feet from front door!
! UNSAFE FOR YOUR CAR !
During a recent heat wave our home's AC went out causing us to desperately need a place to stay and safely get out of the heat (115 degrees outside, 94 inside our home.). I called around to about 5-6 hotels in our local area without luck finding accommodations, before calling our local Hampton Inn and Suites. Cisco answered my call and after a brief hesitation, went out of his way to make sure he could find us a room for that night. Upon checking in, Cisco continued to offer excellent customer service as well as did Nick. The next morning, Kathy was very friendly and helpful in answering our questions about the complimentary breakfast and helped to make sure our check out went very smoothly. My wife and I could not have been happier with our experience at our local Hampton Inn and Suites (Vancouver, WA-Mill Plain), and we have since related our positive experience to our family and friends and strongly recommended this hotel to them for any lodging needs they and/or out of town friends and family might need.
We were in town for a short time to relocate my mother-in-law and clear out some of her possessions. Our nights and mornings at the hotel were brightened by the friendly staff and comfortable room. Given restrictions from COVID-19, the breakfast was tasty and filling. The team worked hard to help us accomplish our plans in good spirits.
Fantastic on all levels. The hotel was fresh and clean throughout. The staff and service provded were all tremendously friendly and helpful.
This hotel goes above and beyond ANY hotel out there. I appreciate Nick and his team and how hard they all work! You guys are incredible!!
Great deal to park car while traveling. Front desk is very helpful and accommodating. Shuttle was great and timely!
We only used their airport parking and shuttle but they were amazing! Very quick and easy check in, parking was secure, shuttle was very fast and prompt, and the drivers are very nice.
In closing I would like to say that my stay was very much an invite to a different kind of way I wasn't used to but in a good way I always will have that Outlook that there's always room for improvement and it's just a little thiopngs that can make your company go above and beyond what today's world has to offer my Outlook on the stay of the time I was there it has very good outlooks for me returning this is the most likely I will return to you as in the hotel and all we have to do is keep doing what you're doing and then just put a little bit of the extra and I think you will have a good hotel for some years thank you again for your time and consideration
Excellent service upon check in. Very clean and comfortable accommodation. Parking excellent. Staff very helpful. Especially appreciate the extra effort in providing a good breakfast under the difficulties of current health restrictions.
Hampton Inn & Suites is the hotel brand I stay most and this one was good too. The only thing I didn't like was some constant machine noise that even lasted overnight; the sounds even disappeared if I moved to the bathroom. My room was close to the elevator but the sound didn't seem to be related to the elevator. Otherwise it would be a great stay.
Great price! Excellent hot breakfast (even during covid) Jen at the front desk goes above and beyond. Pool was clean and warm, great hottub, excellent workout room. One of our best hotel stays
Great experience. Staff was super helpful and friendly. Rooms aren't really anything special, but feel very nice compared to most. I think it's how nice new and clean everything is.
Great location. Excellent service. Will stay there again when I am in the area.
We used their park and shuttle service. Previously it was very convenient. This time our plane got in late and they said they could not pick us up leaving us stranded at the airport at 12 am.
Outstanding service. We used the parking service for the airport and the gentleman were kind and courteous. When we arrive back from our trip from Minnesota the plane arrived late and they had someone waiting for us and we never had to call and sit in the cold when we were so exhausted. Great service and great people.
This is an excellent hotel with fantastic service. The pool was open with a reservation. Everything was clean, would definitely recommend.
Great service. Very easy check in and shuttle service to PDX too, Free parking.
Driver was on time for airport drop off. Highly recomend.
We stayed here for two nights recently, with 4 children and we all loved our stay. I can honestly say this was the best smelling and cleanest hotel I’ve stayed at in a while! I’ll be returning, this week in fact. (I’m a local and this was a good place for a relaxing staycation.)
Clean!!! This hotel is spotless and very quiet and comfortable. Easy going staff who are always friendly, helpful and go above and beyond to provide great customer service. I have stayed multiple times and I always have a very good experience. I love the guest laundry and lite breakfast in the morning. Rooms are super clean and cozy, hotel is spotless
Great place. Well managed. Very welcoming and attentive staff. Except for one morning we checked in around 2 A.M. My family and I came from a long trip and my nephew was very sleepy. This would be our 3rd stay in one month. When we entered our room 401. The room was very dirty and the sofa cushions were in the floor. There was just a mattress with out any linen. We waited for our new room key in the dirty room and my nephew was laying down on a dirty bed and used a dirty blanket he found on the floor. The room was upside down. I was nice to the front desk agent and ask him to talk to his Manager for a troubles. After 20 minutes we got our new room key, but the dirty room memory was embedded to our first impression. No Manager got back to me for our troubles. We were tired and spent from our trip. The extra time waiting for the new room key drained us further. On a big chain Suites, they will make up for the inconvenience. I know this, because I live in Las Vegas. The Hospitality business is a billion dollar business. Make the customers happy for customer retention and great reviews. In 20 years of hotel stays, this is a first walking to a extra dirty room. Staining an excellent brands reputation. See on time photos of #401 room condition during check in.
I absolutely love everything about this place. We drive 1hr 45mins to be here. Its close to everything. Plus we come here because my son plays baseball ⚾️. Its our travel place for baseball. Very clean staff are awesome very friendly helpful. Thank you 😊 💓
My husband and I arrived to your property on 9-26-2020 after our wedding to celebrate our honeymoon. When we arrived to the hotel room we brought our top cake tier along with leftover food from the reception it all needed to be refrigerated and the description of the hotel room said that it came with a refrigerator. We arrived to the room and I went to put away our food/cake so it would not spoil and found the refrigerator to be warm completely turned off and was at room temp. My husband went down to the front desk to ask the attendant if there was something that could be done so our things would not spoil she simply said that they turn off all of the refrigerators to conserve energy and there was nothing she could do. This method does not make any sense to me because a refrigerator takes anywhere from 3hrs-24hrs to get cold which means any food you have will not get brought down to correct temp in time before it spoils. We ended up having to throw away our wedding cake tier and food because it went bad. Not happy at all with what occurred at our visit to your hotel.
Nice hotel, no frills. They serve actual breakfast instead of to go brown bags but it didn’t taste good. Customer service was great, ample diamond parking
They would not answer the phone at 1am when my family had an emergency in the middle of the night in the house and needed a hotel to stay in near our house. I called 3 times and it rang until it was forced to hang up. I myself was out of town for work and could not go there in person.
Spotless. Staff was incredible. Fran and Cisco were wonderful. Breakfast was met. Smoothies were great. Area is a bit remote so car needed.. eventually would stay again
Such a wonderful experience!! Staff were so friendly, room was clean, what more could you ask for?
Clean rooms.. Great rates n staff.. Very friendly.
Super helpful staff, great sized room and thee most comfortable bed! I'll definitely be back!
Good and knowledgeable staff that know the importance of customer satisfaction and how to resolve issues
They were so nice and accommodating. The rooms are very clean and the beds were very comfy. The manager Steve and the staff Allison and Jen were so nice and helpful. Even during the COVID 19 quarantine it was a pleasant stay.
Excellent accommodations, excellent customer service, and fair prices. The only issue we had was the pool was closed (by order of the county due to the Covid virus) and the backdoor key card entry never worked so we always had to use the front door to enter the hotel.
Was good love the lobby room and how they had coffee and water all day
Really friendly and truly helpful staff. Great coffee all day and night in the lobby. Clean and well kept rooms with quiet heater. Great value for price and would stay there again. Only minus is the really thin walls and floors makes it loud when other rooms are talking, watching TV, chewing, snoring, other things I won't say...This lovely place should get a quick remodel to add sound insulation. They provide complimentary ear plugs in the room so obviously they know about the problem!
Super clean hotel accommodations. The complimentary breakfast spread has a really decent variety of things to select. The office amenities are good for meeting your basic needs. I didn’t use the gym and pool, but checked them out and they looked really well kept and clean. This hotel super close enough to get to the highway or back roads leading into Portland too.
We love this hotel when we go visit family. Their breakfast bar is updated and is included with your stay. The staff are always friendly and make the stay easy.
Love Hampton Inn!
2 things though:
No USB ports in the room? This is a first. I had to go buy a brick charger, but whatever.
2nd: the toilet constantly runs, due to the flush valve flapper or seal. I'll let them know in the morning.
5 stars for being awesome, as I know stuff happens, and am not a 'Karen'.
Its my first time to stay at this hotel. I am impressed with the hotel. Its nice abs the workers there are very accommodating.
Very friendly front desk agents, helped me out quickly and effectively, helped me reschedule by appointment for the following day after not making a flight.
Nice place easy to get too. Did not stay here though. My daughter had her dental school graduation her in a conference room which was very clean and nice.
Always so nice. They go the extra mile having free food from local restaurants... usually 3 times a week. Comfortable beds. Great location.
Great hotel. Price was perfect. Staff were friendly and knowledgeable. Breakfast was good, coffee great.
Nice new facility, clean rooms, swimming pool and helpful staff. We stay there a few times per year.
This is a fine establishment. Nice buffet breakfast. The staff is awesome. I lost a tiny rubber thingie for my coat hanger and they found it! Amazing. Room is quiet. Bed is comfortable. Toiletries are nice. Even mouthwash! Nice that they have an iron for my wrinkly shirt.
The bed is oddly placed considering where the TV is though. It’s not cheap though but very nice.
A nice place to stay, where the kids can swim and enjoy them selves. Continental breakfast with a variety of choices, and complimentary coffee tea water and hot cocoa for the kids, or kid at heart!
Very nice hotel, super comfortable and clean. Free breakfast. The staff was really nice and accommodating. Highly recommended.
well first off the staff is very inconsiderate and have quite literally ruined my two night stay at this “ fine establishment”. The pool hours are extremely poor, they don’t accommodate to anyone closing so early. Following that celebrating a birthday in our hotel room we are relaxing and chatting in our room. MINDING OUR OWN BUSINESS!!
A staff member had the audacity to come to our room and say we are being too loud. Sorry talking about our day offended you. i will definitely not coming back to this location
Lovely hotel that I put my parents up in whenever visiting us. Rooms are nice and clean. Pool is great fun and not too cold. Breakfast is good with common choices. Friendly staff that treat my kids by letting them choose a prize from the coveted Treasure Chest!
Wow! Friendly staff, beautiful rooms, delicious breakfast, bottomless coffee! And a shuttle that took me to my training. Thank you Hampton Inn! Beautiful facility!
I love this hotel! No, it’s not anything super fancy, but it’s better than any other Hampton inn I’ve stayed at! It’s clean, staff is friendly and accommodating, they have awesome complimentary breakfast (today we had waffles, egg white frittatas, sausage links, and prime rib potato hash) they also have cereal, pressed juices, yogurt, bagels, toast, muffins, fresh fruit, and more! They also have complimentary dinners! I’ve never stayed at a hotel that does that. First night was sandwich night, second night was taco bar, and tonight is food from rib city grill. I would definitely stay here again!
Great new Hampton Inn. The rooms are nice and the beds are very comfortable. The staff is all very courteous and quick to help. Plenty of parking and restaurants that are close.
Great job. I'll stay here again!