Hotel was not quite as advertised. Rooms were dingy, dated and dirty. “Fitness center” was small; both treadmills were broken. Pool was frothy looking with no lifeguard on duty (I did not swim in it). Bath towels were super small - think of Tarzan’s loin cloth. The complementary breakfast included warm orange juice cups, nutragrain bars, muffins and coffee- no where to sit down and eat. The area where it looked like you would eat was being used as a storage closet. Overall not a good experience. Would not stay there again. Gave it two stars because it did have hot running water and a bed (not comfortable) and if you’re using the airport, it’s very close.
This hotel was cheapest but cost too much. It should be motel prices. I travel twice a month, so i stay in hotels often. I had to come to my hometown for a funeral so i figured i didnt need to spend a fortune for a room i would only sleep and shower in. WRONG choice. This room was disgusting. They make you sign a form saying you have to pay $250 fee for smoking but the 1st room smelled like someone was locked in the room with a case of cigarettes for two months. The carpets were filthy, the shower was dirty beyond repair, and the desk had not been wiped down. So on to the next room... it didnt have a smell, shower was piled up dirt that could not be washed away, carpets visibly dirty, but it smelled clean. I get in bed, cause its now 430am, the sheets have blood and dirt on them. I call front desk and he thought i would come to front desk to not only get new sheets bit change bed myself. So after i go off, he finally brings new sheets for me to change. Sheets, no blanket. The new sheets were clean but worn and needed to be replaced. There were spots so worn that you could see through them, one more wash and it would be a hole. Needless to say, i do not recommend staying here. Its hotel price for motel quality, just stay at a motel they are cheaper.
Everyone is very accommodating. Simple breakfast but it's free. Pool needs some help. I have not gone in because it looks dirty, but I'm weird about that kind of stuff. I've stayed multiple times and when available they put me into the Same room, i feel comfortable there. Wake up call is nice and punctual.
Was transferred to a hotel with less services. Only notified upon arrival because I booked through a 3rd party service (who would have received their emails). New hotel had no breakfast service, one of the key reasons we booked here with a toddler.
Staff was only interested in talking about HIS experience and effort in getting us sorted and felt very satisfied with finally getting us transferred at 1am, completely neglecting to think about our experience, at 1am, with a toddler, in their lobby.
We had walked here from the airport because it was so close and got moved far enough away it required a shuttle.
There was a yellow stain on the closet lid in the bathroom, which was gross. The armchairs and the chairs in the room were very dirty. The bed sheets looked clean and the bed was comfortable. The breakfast is no breakfast, it is basically very low quality muffins and bars with tea and coffee. We had to eat somewhere else.
They mentioned it has breakfast. Had no idea they meant it’s those breakfast bars and muffins.. they should have mentioned Grab and Go breakfast.
Their key cards kept getting disabled and every time we had to make a trip to get a new one. And some of my group members mentioned that their non smoking room smelled a lot like cigarettes..