I’ve stayed in lots of hotels across the provinces for work and this was easily the best one. Super friendly staff. Very clean lobby and room. Would highly recommend. I will be a returning guest.
I had a good experience except nowhere did it say that I could see that their pool and hot tub were closed for covid. Rooms were clean and staff friendly. Price was decent
We went for a night out with the family, went specifically to enjoy the pool, no where was it shown on the website that the pool was under construction. This is fine if you want to upgrade your pool area, but there was no discount no refund nothing offered so that we could go somewhere with a pool. Wouldn't have booked if it had stated that the pool was unavailable as this was our purpose of going. VERY DISSAPOINTED!! KIDS ARE SUPER DISSAPOINTED ABOUT IT! It should be posted on the website!!!!
Decent room size and clean room and lobby. Due to Covid-19 times, only grab and go breakfast (granola bar, juice and yogurt).
A really nice hotel with prices you can't beat! There are a few stores nearby but restaurants are a bit further away.
Was upset that the pool was under renovation and that despite the province being "open for summer" there was till no hot breakfast as of July 12-16th, 2021.
However, the room I stayed in was clean and fresh and the staff were great! Thank you to Dawn and the cleaning crew for such a warm and clean stay!
Nice place, short walk from truck parking! Would use them again!
I asked to an extra flat sheet as my daughter had needed an extra one. I was told to come back as the front desk was too busy to accommodate my request, I said I would try but I had the shower the kids and not sure if I could. She proceeded to say “it’s ok if not I will handle it”. Needless to say. We never got the sheet. The next day she asked if I got them and I told her I was unable to come down and no one brought them up. She said I will get it handled today. Anyways we never got the flat sheet which is fine cuz I purchased one while I was out but I should not have to beg for service and such a simple request at that.
Staff is polite and knowledgeable, I stay here often for work. My only complaints are few. First, the covid breakfast bar replacement is way too basic in the shadow of it's former glory. Additionally, the appliances are not consistent between rooms, this is only really a problem if you plan to use a microwave or forget to bring a usb block.
I booked 2 nights stay and was forcefully checked out next day they said they do not allow big rig parking. However i was told before booking my stay that I am allowed to park and next day I was forced to checkout for parking my rig at their pro. They should have related all this information before I checked in while I asked them if i was allowed to park there. That is unfair to the customer that first you allow them and then later forcefully tell them to leave the property. Also the manager doesn’t like to wear a mask.
Very good staff, very nice room, apparently close to the Railway tracks.
Beautiful place!! Staff was very friendly! Will always recommend it and will always return!! 😊😊
Beautiful hotel. Lovely rooms and great Comfort Inn service.
Clean, quiet and perfect for stop over & those with early morning flights because it's very close to the airport
My stay was short and sweet. My husband and I flew out of EIA Thursday evening. We arranged to park our car there while we were out of town and the shuttle took us to the airport Thursday and picked us up Sunday night. They only charged $5/day for the days we didn't stay the night which is cheaper than a cab for sure. The Rooms were clean, comfy and the staff was wicked friendly. I would recommend this hotel and would stay here again in a heart beat!
Excellent. The staff was very obliging and service was great. I would DEFINITELY recommend this place unlike the place I originally had a reservation with in Edmonton.
The room was great & clean, the bed was comfortable and the welcome was greatly appreciated. Also, the shuttle service was very welcome during a long flight.
Very clean and updated. Beds were incredible!!!!! Soft and cozy. Will be back ahain
Clean over all. Comfortable bed and the price is amazing. Stayed one night just because. Sure it's not downtown Edmonton but when you save 50 to 60 dollars for the same room I will take it every time.
Millie the front desk staff is amazing she really goes above and beyond! She really has great customer service and is super caring about the customer I would definitely come back just because of Millie😊
Nice hotel, quiet area but still close to Hwy & airport. Comfortable rooms.
Clean rooms and friendly staff were willing to go the extra mile. Breakfast buffet was decent.
I love this hotel. Its clean the beds are amazing and staff if fantastic. My only complaint is there isn't 1 kids tv channel. To a mom who travels alone with a toddler it makes it almost impossible to have a shower or get a little break. Please please add a cartoon channel option! This is our second stay in 2 weeks and will be many more thanks to the airport shuttle and close proximity.
Check in process was fast and easy. Although inside the room, the coffee wasn't very good and they didn't have any tissues are my only complaints. Other than that, my stay was good and I'd stay here again.
I would stay here again. Clean rooms, friendly service. Pool for the kids and breakfast included.
Our only downfall was the in room alarm clock went off at 6 am. Housekeeping must not of turned off. Otherwise great stay.