Decent hotel. Friendly and helpful staff. It is truly a budget hotel. Amenities are all just ok
As I am a frequent traveler, I will say this was the worst stay I have maybe ever had.
I am not sure if hotel was under maintenance or if it was just really run down.
My room had 2 ceiling tiles that were not in place straight, tv remote couldn’t turn on/off the tv - you had to physically do it, the chair had wear marks all over it so bad that I was not comfortable sitting in it. They did change the chair out during my stay without me even mentioning it. I could go on and on.
The restaurant was terrible service and I would never go back.
I will bring staying elsewhere even if I have a conference at this location.
Edit review: Very rarely does a company "do the right thing". I will give the management of this establishment a very good rating because they contacted me and made things right. I appreciate that effort and wanted everyone to know that even though my stay was not great at the time (everyone has a bad day) they attempted to make it right.
Beautiful hotel. The rooms are clean and nice. They have bigger bottles of shampoo, conditioner, body wash and lotion. If you want the bottles they charge them to the room.
The pool is nice! Its has a open concept feel. There is a kids splash area and a hot tub.
The conference room is big and has beautiful lighting. The servers were friendly.
They serve Starbucks coffee but not Starbucks decaf and I had to ask them to make decaf. Their tea selection was delicious!
My husband and I race at Castro Raceway. We have been staying at the Nisku Inn for several years, however we could not go for the past 3. We have started racing again and booked as always at the Nisku Inn now Coast Plaza. We could not believe all the changes that have happened and still on-going. The one great thing that has not changed however is the amazing customer service. Friendly, professional, courteous and always helpful. Hotel has always been clean, the breakfasts were always excellent (quality food and variety - not a continental breakfast). This is a great hotel if you have children as well. Keep up the excellent work!
Comfy beds, easy check in with reasonable rates. Loved that Montana's is the restaurant inside the hotel. Nice little gift shop. The room was clean but the bathroom has a barn style door that does not offer alot of privacy while in the bathroom. You may not be able to see in, but you can hear everything. I would stay here again especially if traveling from the Edmonton airport.
Had a great 1 night stay here. Booked with some points and check in and check out were a breeze. Both quick and easy. They give you breakfast vouchers for you to enjoy at the Montana's on site. It's a buffer style breakfast that goes from 730 to 930. The swimming pool has a stupid fast water slide in it. Docked 1 mark on the review because some of the attractions within the pool did not work. Parts of the hotel feel dated, whilst other parts feel extremely fresh and current. Trendy even. Our room was comfortable, and no weird "hotel sounds" kept us up at night.
Would stay again.