Got married here 20 years ago and everything was fantastic! First marriage didn't last, but I took my new Fiance there for a night and the place is still as wonderful as it was back then. Highly recommended!
Easy check in and very nice staff. Rooms were a little outdated for me but that’s definitely the style of the place. It was an overall nice stay and clean.
This is the place were me and my awesome wife got marred these were the good days of my life. Now when the next time I stay there is when it will for a great event in my life it seemed like Dreams come true there
Just came in to the bar to meet people after work. Happy hour was good value, service was good. Interesting place in the area for after work.
Very friendly and attentive staff. Clean and unique setting. I have attended a couple seminars here as well as stayed in the hotel and all experiences were wonderful.
I liked the decor and the way its set up and if you have a room with balcony even better it has such great interior sites down below..The room terrible..Bed was hard, pillows were over use The lamps and headboard were dusty including the coffee machine..Spider webs in ceilings and lets not talk about the bathroom it was. Not thoroughly cleaned and the towels had stains..
My family and I stayed here for the night. We enjoyed the layout and the design of the hotel but the front desk service was lacking. We didn't get much sleep because of a party that was taking place across the hall. It too four calls to the front desk before the party was shut down. The complimentary water for guests in the lobby had fruit in the bottom that looked to be rotted. The service at this establishment has gone down quite a bit, it is no longer a 5 star more like a three.
Honestly, my first impression about this place was fantastic. Their wallpaper, decor, courtyard and rooms looked great. We loved the vintage vibe.
The horror story began when we came back to our rooms after dinner. We saw bed bugs crawling on the bed, headboard and the wall behind the headboard. We immediately requested for checkout.
The staff at the reception were sorry about the whole thing and refunded our money.
But I felt I should post this for anyone traveling with kids.
I have been going to The Desmond for over five years for various meetings and conferences. They never disappoint. The hotel is huge with only two floors. It is close to the airport, but you can barely hear the planes. The staff is always friendly and willing to help.
This is a deceptively large hotel that only has two floors; therefore, everything is really spread out. It's designed like a small indoor town with courts and street signs. Prepare to do a lot of walking, unless your room is very close to the entrance. They have a good choice of restaurants and amenities. This hotel is located in Albany. I would give it 3 and a half stars, because the rooms are quite nice. It's just the huge layout of the the architecture that I don't like.
This was a great spot to stop for the night. The room was clean. It’s not a fancy hotel with new updates but it has character. The tavern had great food as well!
Great as ever. Attentive staff, beautiful decor, wonderful ‘colonial’ feel, and close to Albany Airport and two major Malls.
This time I was lucky enough to snag a duplex in the ‘Mansion’ part of the hotel. Downstairs features a lounge with sofa, tv and desk, as well as a bathroom; and upstairs a spacious bedroom and full bathroom.
Amenities include an exercise room, swimming pool, bar and dining room.
Great hotel near the airport, but could barely hear the planes. Four poster bed. Clean, with a microwave and refrigerator (mini). Wished I could have used more of the amenities, but was only there one night. Desk service and Room service were both outstanding. I will be back and highly recommend.
Room was nice some of the staff were wonderful others should move on. The individual in the gift shop should realize she is expected to interact with the public. She sure does not want to.
Went here for a leadership conference. The facilities are excellent, the luncheon was well executed, and the staff were cordial and professional. Excellent day spent here and I am sure the rooms and services are also quite good.
Gorgeous old world feel. I love the huge indoor courtyard, with access to 1st floor rooms, brick layout, koi ponds, terraces, and a sense of calm. Sure some of the rooms are basic, without a safe, microwave, or fridge, and the wall paper and antique looking furniture and bedposts gives this hotel characteristics of early New England. Staff is very friendly. As a Hilton Diamond Member staying in a non-Hilton hotel for work, I would take my family and kids here for pleasure stay, as they do have suites with more amenities.
The room is nothing overly special it is suitable for a night or two and has a bit of extra space. The hotel does have a nice restaurant with good service. The hotel also has a small gift shop. The interior courtyard has a pond with fish and a attractive large sitting area. They run conferences from here so it can be busy. Plenty of parking.