Arrived at parking lot 4:15am for a 5:50am flight. Only one person on staff to drive people to airport (there were 11 cars waiting to be serviced). We waited 40 minutes, another couple waiting for the same flight were also going to be late checking in so we asked them to join us on the drive to the airport to reduce their amount of wait time. Other customers waiting ahead of us were clearly irritated as well. The driver was pleasant enough, but was overwhelmed with the amount of passengers waiting to be serviced. Clearly they should have staffed at least one or two more drivers. We barely made it in time to check in our luggage and board the plane.
While we were away, our SUV acquired a large crack through the middle of the windshield while parked at the lot. Our son met the driver to pick up the car at the agreed upon location, however, he said it was very strange that the driver just walked away, no mention of the crack in the windshield, no thank you, no nothing. While insurance will cover the cost of the replacement, we found it strange that nothing was mentioned.
It was a very stressful experience on both ends. Will not use this service again.
Had great experience when we’re going on family trip to Florida on February, you bring your car, pay for the days you’re going to be traveling, they will use your car to drop you off at airport, and when you arrive they will pick you up at airport with your car, then you can drive home peace of mind. I will be using their service again and again….
I had reservations for 5am.. arrived at 4:55am.. my flight was at 6:10am… they didn’t drop me off until 5:45pm!!! BARELY made it they security on time for my flight and completely missed baggage check in. Don’t park with these fools, NOT WORTH IT! NEVER again!
Target Park was wonderful to deal with! Upon arrival, the employee (Adam if I remember correctly) took my family’s car and dropped the rest of my family at the departure gate for our airline. In the meantime, I waited in my own car with my kids. When he got back, he did the same with my kids and I in my car. He was very friendly and personable, and was patient with my kids. This is especially important because I had to get their car seats out and bring them in the airport, which took a bit longer than a normal drop off would take. When we got back from our trip, it was almost midnight. I clicked the link in the text message, and the same employee came and picked us up in my own vehicle. During my experience, it seemed like this man was the only employee, and I was impressed at how well he was managing the place by himself. Not too sure why there have been some negative reviews, but if you need parking at TF Green, this is a great option. Thanks again!
People were great...but the wait was too long for our car . Called when we were supposed to and still waited an hour . But the place was safe an secure with video cameras and lots of space to park .
We used Target Park since it was very cost efficient and had to be gone for about 3 weeks. The convenience of having then drop you off and pick you up in your car was nice especially with a 3 month old. Dropping off was a breeze. Picking up when we returned? Not so much. I had scheduled our pick up for 10:30pm. In the email it said I’d receive a text reminder and then when we arrived to click the link and our driver would come get us in our car. Well I never got a text. We ended up arriving at the pick up spot early, at about 10:15pm. Since we didn’t get a text, we called while we waited inside the warm building. No answer. We called again. Another family was waiting with us and their car arrived so we assumed we just needed to wait until they got back and maybe they’d answer their phone. My husband stepped outside while the family loaded up and called again. He heard a phone ringing and when he hung up it stopped. He assumed again that it must be the driver and again he’d wait a few minutes. About 10 minutes pass and he calls again now back in the warm building. No answer. Call about 3 more times and no answer. It’s about 10:45 at this point. We’re now worried when we’ll get our car and also worried we’ll get charged for over staying the booking. My husband decides to walk next door where the car parking is. Mind you we have 3 roping suitcases, a duffel bag, 2 back packs and a stroller with our baby. He gets there and the building is empty. He knocks and knocks and knocks and nothing. Awesome. As he’s walking back he calls a few more times and a phone starts ringing ON THE GROUND. He picked it up and sure enough his number was on the screen. They dropped the phone at some point. So now we have no way of contacting these people. We wait in the building determining how we’re supposed to get our car, and go home. Husband decides after 10 minutes to walk back one more time. Again, banging on the window and door trying to hopefully get anyone’s attention that might be in the back. Finally a worker walks out who does the cleaning and stuff in the back. Not even the driver. Husband gives the phone back, fuming, guy doesnt check id and just takes my husband on his word and give him the keys to our car so he can come get us. No idea where the driver went, likely looking for the phone, and we finally got our car at just after 11pm. I know it was a fluke, like what are the odds, but it was very scary in the moment.
I purchased a Groupon and called about a week before my flight to book a reservation with TargetPark. Everything sounded great until I showed up at 4AM and the office was closed with no sign of life! Another customer showed up around the same time and we both sat in our cars repeatedly calling the number. After 30-min, I gave up and paid full price to park at the airport so I would make it in time for my flight.
I don't get it, the reviews are mostly great for this place but others should know this could happen to them. Never again for me!
I got a a full car detail from this place for my birthday back in November. I was assisted by two gentleman. One that helped me when I dropped off and one that helped me when I picked up. They were extremely helpful and polite and put me at ease. My car looked amazing. I've paid more for a car detail at other places where they have done a less than stellar job. I highly recommend Target Park!
I had a wonderful experience with Target Park. They have a huge lot with adequate lighting, close to the airport. The prices are affordable and the associates are friendly and knowledgeable. We had a reservation to leave our vehicle here for a week, however due to unexpected circumstances we had to leave it longer. The staff gladly extended our reservation and even rearranged to pick us up for our new arrival time with short notice. When we returned they met us at the airport, the vehicle had been washed and was in perfect condition. A huge thanks to Zach for his patience, kindness and impeccable service!
While drop off was great, it took over an hour for them to get my car on return, which is not what I wanted to be doing starting at 12:40 am. There was another person there they couldn't find the key for when I finally got my car. Savings are not worth that. When I called to talk with the manager the next day, his listened politely, agreed that was not acceptable but had a bunch of people waiting so would call me back, but never did.
This was our 1st time using Target but will not be our last. The service was fabulous, especially that they drop you @ the terminal. On our return , Brandon was waiting right outside elevator with nice warm car.
Great location and best price around. Dropped me off at Departures when I was in a rush for a near-miss boarding on at least 2 occasions. I’ve used the place at least 6 times in the last year and will continue to do so-
Brian is an amazing manager. There was an issue with my car upon returning from a long weekend away, and he connected with me right away and got it resolved in a timely fashion. He was polite and courteous, always answered texts/calls quickly, and was just professional perfection. I am thrilled with the way he treated me and handled things. I will definitely be using this parking lot again in the future.
It's ok. The skywalk really is a pain.