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Southwest Burbank Airport Parking delivers a top-notch parking experience at Burbank Airport (BUR). Their parking facility offers both covered and uncovered parking.
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Southwest Parking is a premium parking company offering safe, secure, premium, and economical airport parking with rates as low as $15.00 per day
Upon arrival, enter the parking lot to the check-in area, where an agent will take your vehicle’s keys. The agent will help you with your luggage.
I always park here. It’s easy, safe and the rates are reasonable! It’s a little walk to the terminal but barely more than from the rental car area. So worth it!
Easy in and easy out. Makes for a stress free trip. Walking distance to the airport and fairly priced. I will use again.
This was my second time using Southwest Parking through parking access and probably my last. My first experience was great. The second, awful from beginning to end. To begin with, I pulled up and expected the attendant to take my keys like the first time. Instead I was waved away and when I didn’t drive, he looked up at me like I was an idiot and said “go park!” So I parked and walked up to the booth prepared to show my QR code and hand over my keys and I was again waved away and barely given a glance and he said “you pay when you come back” and when I tried to explain that I had a reservation he waved me away again. When I returned from my trip, it was a different attendant with a similar attitude and I asked if I needed to pay before I got my car and without even looking up, he told me no, pay on your way out. That’s fine, I went to my car, only to discover I had left my interior light on so it was dead. Not a big deal because I have AAA, but I walked back to the front to let him know I had to call AAA and before I got all the way there he yelled at me saying “I already told you!” At this point I was over his attitude and he was gonna get back what he was giving. I told him my car was dead and I had to call AAA and walked back to my car. After getting a jump, I drove up to the kiosk and pulled ahead to get out. I presented my QR code and he said “that doesn’t mean anything, I need the ticket”. Mind you, it was exceedingly clear that every word he spoke to me was a huge inconvenience for him. I retrieved the ticket and he told me the total, and I informed him that I paid the deposit online. I showed him the screenshot with the QR that showed the deposit and total quote. He said “I need the balance owed.” To which I said “I’m guessing it’s the total minus what I already paid” and he proceeded to point around and say “do you see a computer here?! Unless you can show me the balance, you’ll have to dispute the charge or I call the cops.” Eventually I was able to find an email with the balance owed and was able to pay and get out of there, but I’ll never use this lot or this online service again because why even bother when it doesn’t seem like they’re even in communication with each other and every lot attendant hates their job.
This is a short walk to the terminal. Was easy both in and out.
I was double charged upon leaving the lot last night. I paid $104.50 when I made the reservation November 20th. Then last night I was charged another $80.50 as though I had not paid. Refund this - I am contacting my bank to dispute the transaction
Parked early in the morning. Dude was super rude... asked me for my "invoice." I showed him the email with the QR code. He said, "No, pull up your invoice." I looked at the email... it did not say anything about an invoice. I told him this is all I have. He said, "You need to have an invoice." I clicked on the link in the email that said, "Print Your Receipt" - I showed him the receipt and he said, "Yeah, that's your invoice." I guess this guy doesn't know the word "receipt" or he's just an a$$hole. Either way, it was not a pleasant experience. Upon return the Asian guy who checked me out was super nice. All he asked for was the number on the email.
Car was safe. True to descriptions, it was a tight fit, but I would use this service again. Saved me $6+/day versus the Airport parking lot.
Great locating, easy access. Thank you
Very odd the way this lot is configured. It's a very narrow road with spots on both sides but when exiting you have to turn around in a very narrow space and go back to pay at the booth and it's like going the wrong way on a one way street. it's a pretty short walk to the terminal. about 10 mins.
Great attendant, just wish there was a shuttle
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