Paid for parking and was told to call ahead of time, no one will answer the phones and we've essentially had our money stolen by what appears to be a fake company
Sehr sicherer Service! Wir haben unser Auto dort für 2 Wochen geparkt und konnten beruhigt in den Urlaub fliegen. Das Team ist sehr freundlich und zuvorkommend, gut zu erreichen und unser Auto war sicher abgestellt. Gerne wieder & sehr zu empfehlen!
Einmal und nie wieder. Absolut unzuverlässig. Trotz Voranmeldung musste ich bei Ankunft über 30 min warten, bis das Fahrzeug abgeholt. wurde. Bei der Abholung war über 30 min. niemand erreichbar. Aus den dann versprochenen 5 min. bis zur Anlieferung vergingen 30 min. Ich hatte einen überdachten Parkplatz gebucht und bezahlt. Das frischgewaschen übergebene Fahrzeug wurde dann völlig verstaubt und überhitzt übergeben. Hat damit offensichtlich nicht überdacht gestanden. Man wird hier permanent vorsätzlich belogen. Ein absolut unseriöses Unternehmen. Auf keinen Fall zu empfehlen.
Einmal und nie wieder.
Unseriöser Anbieter. Ich kann nur abraten!Habe mein Fahrzeug mit einem Parkschaden zurückbekommen. Man würde sich bei mir melden hieß es. Seit knapp 2 Monaten renne ich der Sache jetzt schon hinterher. Per Telefon bekomme ich (vom Geschäftsführer persönlich!) nur leere Versprechen, auf eMails wird nicht reagiert. Muss jetzt leider per Klage über den Anwalt geklärt werden, schade.
I do not recommend this service. I was scheduled to be picked up on 22July 2021. The email I received on the day I scheduled this service, states to give Parkspace24 a call 30 minutes prior to arrival. I called them multiple times within a two hour time frame. I never heard back. I left voicemails as well as sent multiple emails. I was left stranded at the airport with my husband and 2 year old daughter waiting for someone to collect our car. Luckily, we found another service at the last minute that went out of their way to accommodate us. I still haven't heard back from ParkVia or Parkspace24.
On time, quick consultation. The disadvantage is
that a covered parking space was booked, but the car was in the open air (dash cam). My email request was not answered.
Very bad service. The person picking up the car did not answer the phone, and nobody could be reached at the headquarters. We then had to go to the normal parking garage. Then called 1 hour after the appointment, was obviously clueless and mixed up appointments and names. No apology. Fortunately, I hadn't paid beforehand. Never again!
A Perfect service, punctuality, communication and of course the price. I recomand.
Terrible customer service! The drop off was great and on time. The pickup, however, was terribly planned and I was repeatedly blamed for giving the wrong flight information when I did no such thing. The representative and manager used my DEPARTING flight information collected at car drop off for my ARRIVAL and, as such, they could not locate when I was coming in. All they had to do was reference the originally-given information through the parkvia portal and they would have seen the correct flight information. They didn't realize their mistake until after I called them. But instead of making it right, I was repeatedly blamed and they said over and over "they'd be there in 20 minutes." I called at 830 upon arrival and did not get picked up until 945pm, which is a disaster for a parking lot located so close to the airport. And there was a scratch on my vehicle not noted on the pickup. But I was so tired by that point I did not want the manager to be called yet again because he was so useless before and I’m sure I would have been blamed again somehow. So many better options, so go elsewhere.
A really good service. Absolutely reliable and very friendly. You can optionally add indoor and / or outdoor laundry, so that when you return to a clean car. Also this service was very good and the cleaning very thorough. I can recommend it without reservation.
What a Service! The driver was very friendly, the Booking was so easy and fast. Everything was on a high Level. A Big thank you to parkspace24 See you by my next flight from Frankfurt.
With best regards