JetPort Park & Ride

JetPort Park & Ride

$11.99 / day
1 2 3 4 5
Good
5.4 miles from POM
8300 NW 7th Avenue, Miami, FL, US

Overview

3.5
Address
8300 NW 7th Avenue, Miami, FL, US
Google Map
JetPort Park & Ride
1 2 3 4 5
Good
8300 NW 7th Avenue, Miami, FL, US

Amenities

  • Online Reservations
  • Luggage Assistance
  • Long Term
  • Short Term
  • Coupon
  • Off Airport
  • Long Term
  • Short Term
  • Coupon
  • Off Airport

Google Reviews

3.5
Good
1 2 3 4 5
(Based on 148 reviews)
Jacob yablonsky
1 2 3 4 5
Booked a parking spot for a future cruise that just recently got cancelled. Been calling for weeks to try to get a refund and no one was answering. Called today (7- 7-2020) and the number is no longer in service.
Richard Silva
1 2 3 4 5
We used them to safely park our car during our cruise from the Miami port. They take you to your ship and pick you up after. They are only minuets from the port and the driver loads and unloads your luggage. It was very convenient and will use their service again.
JW Hernandez
1 2 3 4 5
I would like to give my review to this company. I am very happy and satisfy with their service. Before booking with this company we checked the reviews and we notice that many people complaints about the waiting time for the shuttle, so we took that in consideration and got there earlier just in case. Its a self parking garage, We park our car in the parking garage "very safe" and then went to their office for check in. The staff is very friendly and helpful. They help you with the luggage loading and unloading to the shuttle. The shuttle took us right to our Terminal at the Miami port and picked us up right where the driver told us to wait for the shuttle. We had no problem and thanks to them our car was not a thing to worry in our cruise trip. I strongly recommend this place as a Parking. I will definitely use this company again!!
이제훈
1 2 3 4 5
do not use it.. terrible..Transportation is terrible, as other users posted. I asked for shuttle buses several times with the phone number they gave me, but they didn't answer the phone intentionally.



I had to go to Orlando quickly so I got off the ship early, but the bus did not come even after waiting for more than 45 minutes. Even the bus that was waiting left without stopping.

I had to take the train from Orlando, so I couldn't wait any longer, so I finally got to the parking lot by lyft.



Even angrier to me was the workers in the parking lot said we had called several times, but no calls were made.



If I were you, I would never use this place again. And we shouldn't use this parking lots to stop a lot of victims.



Ps..They responded my complaint with lie..I did park my car 3rd street of your parking lot..If you want, I am willing to open my confirm number..Before complaining, I doublecheked..
이제훈
1 2 3 4 5
do not use it.. terrible..Transportation is terrible, as other users posted. I asked for shuttle buses several times with the phone number they gave me, but they didn't answer the phone intentionally.



I had to go to Orlando quickly so I got off the ship early, but the bus did not come even after waiting for more than 45 minutes. Even the bus that was waiting left without stopping.

I had to take the train from Orlando, so I couldn't wait any longer, so I finally got to the parking lot by lyft.



Even angrier to me was the workers in the parking lot said we had called several times, but no calls were made.



If I were you, I would never use this place again. And we shouldn't use this parking lots to stop a lot of victims.



Ps..They responded my complaint with lie..I did park my car 3rd street of your parking lot..If you want, I am willing to open my confirm number..Before complaining, I doublecheked..
이제훈
1 2 3 4 5
do not use it.. terrible..Transportation is terrible, as other users posted. I asked for shuttle buses several times with the phone number they gave me, but they didn't answer the phone intentionally.



I had to go to Orlando quickly so I got off the ship early, but the bus did not come even after waiting for more than 45 minutes. Even the bus that was waiting left without stopping.

I had to take the train from Orlando, so I couldn't wait any longer, so I finally got to the parking lot by lyft.



Even angrier to me was the workers in the parking lot said we had called several times, but no calls were made.



If I were you, I would never use this place again. And we shouldn't use this parking lots to stop a lot of victims.



Ps..They responded my complaint with lie..I did park my car 3rd street of your parking lot..If you want, I am willing to open my confirm number..Before complaining, I doublecheked..
이제훈
1 2 3 4 5
do not use it.. terrible..Transportation is terrible, as other users posted. I asked for shuttle buses several times with the phone number they gave me, but they didn't answer the phone intentionally.



I had to go to Orlando quickly so I got off the ship early, but the bus did not come even after waiting for more than 45 minutes. Even the bus that was waiting left without stopping.

I had to take the train from Orlando, so I couldn't wait any longer, so I finally got to the parking lot by lift.



I had to take the train from Orlando, so I couldn't wait any longer, so I finally got to the parking lot by lift. Even angrier to me was the workers in the parking lot said we had called several times, but no calls were made.



If I were you, I would never use this place again. And we shouldn't use this parking lots to stop a lot of victims.
E K
1 2 3 4 5
We used jet port for the first time. The service both to and from our ship was fast and the driver loaded and unloaded all the bags. We will certainly use them again. Thanks for the great service.
James Quinn
1 2 3 4 5
This place does not consistently provide timely transfers when going to the ship. On last visit the attendant said it would be 15 minutes. The wait ended up being 45 minutes. Service is slow when there are multiple groups. You have to wait in line to check in and to check out. When returning it is hectic when multiple groups are leaving on the shuttle. It is easy to find the parking garage. The cost isn't worth it.
Rebecca Quinn
1 2 3 4 5
Used once without a problem. 2nd time, we just missed a full shuttle. I was told it would be 10 minutes until the next shuttle, because we were considering an Uber to the port. Shuttle showed up 50(!!) minutes later, so they were apparently running one shuttle on a Saturday at noon. We Ubered back after the cruise. Lie to me? I'm done. Never again
RJ Cobb
1 2 3 4 5
Never provided us with a ticket to exit garage when we first checked in with vehicle. Despite having stickers they provided us for return shuttle, they asked for ticket when we returned to exit garage. Charged us $30.00 for lost ticket. They even were able to look us up on the computer and verify reservation and provide reservation number . Not fair !!!! Will not use again
Corbin Tawzer
1 2 3 4 5
They were fine to start with but when we got back from cruising they didnt answer calls or pick anyone up with the shuttle. We had to call an uber to be taken to our cars. The people at the desk were aware of the problem but dont really care. Just not good business practices.
Jack Benash
1 2 3 4 5
Our reservation was for September 15,2019 till Sept 21,2019. Parking and shuttle to Port of Miami was great. The problem was when we returned. We waited from 9:00 till 9:45 and us and the people in front of us that had been there since 8:40 never saw a Jetport shuttle stop or go by. We finally took a cab at an extra expense of $25. Attendant at the parking garage said this is normal.
Hakan OGUN
1 2 3 4 5
they sent us to wrong cruise terminal and they have not picked us up for over 1 hour under 95 degree weather. We have to walk half a mile with luggage on a construction zone with no safety. When we called again they denied the information. Absolutely worst service experience ever.
herb
1 2 3 4 5
Terrible shuttle service when you return from your cruise. Waited 1 hour for a shuttle to stop at our location and within that hour only 1 shuttle passed by that was already full of passengers. Tried calling for over 20 minutes and no one would pick up the phone. Another person that was near me got someone to answer the phone and they said a shuttle was on the way. Waited 15-20 minutes for the shuttle and it never came so ended up taking a uber. When I got to the office I talked to the guy at the desk and all he could say was the shuttle is complementary you don't have to take it. Such poor customer service. I would definitely not ever recommend using them to anyone that has to park at the Port of Miami.
Melanie Davis
1 2 3 4 5
Reasonable pricing compared to other parking centers. The service was excellent. They shuttled myself, my husband and our 3 children to and from the cruise port. We didn’t have to wait more than 10 minutes after getting back from our cruise. Will definitely use again if we cruise from Miami
Tiffany O
1 2 3 4 5
I did plenty of googling, researching and reading reviews and I ended up using JetPort for my recent cruise. Parking was quick, covered and safe. We got to the boat quickly and were picked up quickly.
Carl Gibbs
1 2 3 4 5
After weeks for research and reading reviews, we decided to book with Jet Port and I glad we did. I’m not sure what the bases are for the negative reviews because we had nothing but a positive experience. From the gentleman at the counter to the driver of the shuttle bus, nothing less than professionalism. I purchased my 6 day parking pass online just days before our cruise. Locating the garage and a spot was easy. We checked in at the counter and waited about 20 minutes before the next bus arrived. Within 10 minutes everyone was loaded up and on our way to the dock. At each stop (different ships), the driver unloaded your bags and explained where he would pick you up when your ship returns to Miami after your cruise. He provided Jet Port stickers to place on your shirt so he could identify you.

When we arrived back in Miami, we went to the location the driver pointed out (under the four palm tress in front of the terminal). After about a 10-15 wait, the bus arrived. The same driver loaded our bags and drove us back to the garage. The attendant at the counter validated our parking deck ticket and we were on our way. Our car was safe and sound, no damage, no indents. I don’t know who the negative reviewers are, probably unexperienced travelers; however I will definitely use Jet Port again in the future,
derek anderson
1 2 3 4 5
We had the same driver to and from the ship. Very nice man and showed us where to stand when we needed to be picked up. I highly recommend. I used a different shuttle before it wasn't a good experience. These people at jetport are great.
Eduardo Pagani
1 2 3 4 5
Absolutely fantastic.



I go to cruises annually and I always dread the cruise parking. At the port it costs $20/day, so we look for external parking. I have plenty of horror stories, from arriving to a place and having no place to park to leaving the car in the mud. So, I'm never happy and every year we look for a different place.



JetPort was different. The place is clean and organized. They have a room with Air Conditioner, clean bathroom and wifi that works!!!



The staff was courteous and the vans took us to the port quickly and arrived quickly upon our return. When they pick you up at the port, they scan you ticket, which signals the folks back at the parking to retrieve your vehicle for you. So., when you come back your car is ready for you.



I absolutely loved the experience and will no longer look for other places to park. This is it from now on.
Eduardo Pagani
1 2 3 4 5
Absolutely fantastic.



I go to cruises annually and I always dread the cruise parking. At the port it costs $20/day, so we look for external parking. I have plenty of horror stories, from arriving to a place and having no place to park to leaving the car in the mud. So, I'm never happy and every year we look for a different place.



JetPort was different. The place is clean and organized. They have a room with Air Conditioner, clean bathroom and wifi that works!!!



The staff was courteous and the vans took us to the port quickly and arrived quickly upon our return. When they pick you up at the port, they scan you ticket, which signals the folks back at the parking to retrieve your vehicle for you. So., when you come back your car is ready for you.



I absolutely loved the experience and will no longer look for other places to park. This is it from now on.
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