Four Points by Sheraton Tucson Airport (TUS)

Everything went very smoothly....the drivers were very polite and helpful in both directions. We will definitely use them again.

I have been to this location twice and I have never had a problem or issue. It is dated and older, but I am fine with that. It's always been an enjoyable stay.

The lobby: Clean, well lit and welcoming. The front desk staff was warm and polite and check in was a breeze.

The room: I thought it was cute. It was very clean. The bed was clean too. I'm afraid of bugs so I tend to take apart the bed/ sheets and make sure things look OK. The bathroom was a little on the small side- the shower had great shower pressure and was also very clean. I liked the decor. The room was a little too dim for me but I was on the first floor and didn't want to open the curtains because anyone who would walk by could have an open view. However that would have solved the dim lighting. The walls were a little thin and I could hear mumbled conversation but I had good quiet neighbors.

Safety: I didn't feel unsafe in the parking lot but I thought it could have had brighter lights? My room was in south wing (back part of hotel) and there was no transients or people hanging out in the parking lot, so I was happy about that. The stairwells were dimly lit too.

The staff: Staff was all very nice. I requested towels and housekeeping was fast in bringing them to me. I thought because of the restaurant, I would be able to get a plate and silverware but the chef apparently said no. However Hilbert was apologetic and brought me plastic utensils and a leftover food box and I felt he tried so it didn't bother me.

I would stay here again.