Horrible service don’t use them deceptive information no transportation back to the shuttle and they don’t answer the phone
Never parking here again. Sign says Open 24 Hours, but my flight was delayed (re-routed to Indianapolis due to weather), and when I finally got there at 10:30 PM the gate was chained and nobody there so I had to Uber home ($50.00) and get a ride back the next morning to get my car. They would not do anything to compensate me for having to Uber home and come back.
The guy was all disoriented and seemed to be under the influence of a substance. He couldn't find the keys to our vehicle and then wanted to charge us more.
They need to take the open 24 hrs down it cost $49.80 for 4 days plus $17.26 for a uber back from the airport totalling 67.06 I might as well went to MidwayEZPark for $56.00 bucks at least I wouldn't have to pay for taxi/uber services then you guys was very slow taking care of things when I first arrived 23 mins b4 dropping off to departures come on now! My first and last time using you guys..
No shuttle after 7pm. Had to Uber back. Didn't mention it till I was already parked and paid.
They don't tell you is that they DO NOT provide shuttle service to the airport after 7PM!! Otherwise you have to take a Uber or Lyft. Or do what I did and catch the CTA Bus to 47th and Cicero and walk over a couple of blocks. Really deceptive to not include that information.
This is where I park every time. Good rates, fast service, and they always make sure they have a spot for regular customers
They took my reservation gave a confirmation number and everything, then when I showed up before my flight they said they were closed. We had to rush to find other parking.
Beware: Parking lot doesnt open until 7:00am. The website doesn't mention this as of February 16th, 2021. The website also allows you to schedule a reservation before 7! Nowhere on the website does it say you should call for confirmation of schedule or times.
They are only open 7am-7pm. Made our reservation on line at their website for 430 am. No one there no one answers the phone no note on their door. Building day open 24/7 🙄 Gate closed. Almost missed our plane and had to go directly to the airport to park. Called to find out what happened and say “what the heck”! They just said they are only opened now from 7a-7p. No explanation other than it was a reservation company. We have been using this company for years but won’t anymore. Update your website please. Ridiculous!
Excellent service, best prices!
Reasonable prices for daily parking
Best place ever will use all the time when going out of town
Family vacay. Great spot for parking. Has shuttle to airport
Love when you book parking far in advanced and you get to the lot and they are full? Terrible terrible service. Absolutely do not go here!! They make you pay in advance? But dont hold a spot? Better get a refund. this is a scam!
Excellent service! They had very affordable rates. I even got on the wrong company's can to come back and they drove out of their way to pick me up. I could not give them a higher score. I definitely recommend!
The best Midway parking deal, always! We've parked here on multiple occasions and have been happy with the place. The parking spots are a bit tight, but manageable. The whole lot is fenced and gated. The shuttle service had always been prompt and the staff friendly and helpful.
Helpful tip: When they give you the parking slip with your claim/ spot number, Snap a photo with your cell phone so that even if you lose it, you'll have the numbers.
Never again! Prepaid parking weeks in advance. Arrived on time about 4:45am. Once inside, we sat in our car several minutes and no attendant came out to assist us. I got out the car and then he came over and said tree lot was full. Recommended the lot a few blocks down and said I'd be refunded. Poor customer service.
The second lot attendant said that happens every weekend. I had to pay more but it was worth it. Excellent customer service