The only thing that's nice at this place is the pool it was clean and it was heated to perfect temperature. The hot tub has been filled with sand and there's a palm tree growing in it. There are no lounge chairs and the chairs they have the cushions are ripped and torn. This place is in serious need of renovations... look at the pictures. Disgusting bathroom!. There was mold growing in-between the tiles in the grout and there was mold growing all over the ceiling. They also painted the bathroom cabinet and the paint is chipping off the bathroom. half of the walls have been painted and half of the wall had not been painted. It look like someone had not finished painting..this place was horrible oh I forgot to mention there are airplanes literally flying over
There were roaches in my room. When I told Khristina at the front desk, she asked if I minded if they sprayed. I told her I'm not staying in that room, so she put me in a different one. I was still grossed out, so after about a half hour, I went back and told her I'm not staying and I need a refund. She told me I would have had to tell her about the roaches right away instead of taking my time and refused a refund. I told her I'd just dispute it with my credit card company and I am checking out and need a receipt. She printed me one that had my check in time, but not my check out time so I told her and she picked up a pen with attitude and wrote 5pm on it. At that point her and her little buddy at the desk told me I have to leave. I am absolutely disgusted with how the whole thing happened.
Maxine was awesome!!! She is so friendly and sweet! The hotel rooms aren’t fancy but they are clean and well kept! Great value for the price!
I didn't get to the staying part. Management cancelled my reservations. I placed reservations and requested a shower chair. Reason for cancellation. Can not accommodate. I made another reservation and made no requests. Cancelled again said couldn't honor request. I told them I made no requests. I was then told the manager said he didn't want my business. Why... How can they be so rude. Never has anything like this happened.
As I waited to get checked in, I went to grab some water in the lobby. In the middle of pouring water into my cup, a miniature cockroach came out of the drawer.
Curtain in the room has paint stains. I’m pretty sure that whole lobby is infested with cockroaches because of the breakfast equipment. The AC system was busted so the gentlemen at the front desk (who didn’t even apologized once) informed me that no other rooms were available. So at 3 am I had to leave and find another place to stay.
The service has somewhat slacked off. There are some issues with the rooms not being totally cleaned. This time I noticed some small bugs in my room. This is normally a good place to stay. Hopefully they will correct this few items and get back in line with the Choice Hotel Policies!!!
Very pleased with my stay frfr . Very clean very helpful breakfast good and the customer service was amazing. If I ever visit again I will def be staying here again. Big guy at the front desk is very nice and professional! Great job Quality inn !
VERY DISAPPOINTED!! I was in town for the weekend and wanted somewhere near friends and the airport I figured this was the place to be since I have not had issues with Quality Inn any other state/city I've visited. In my bathroom the walls in the shower were renovated very nice but then the tub was chippy and looked old it did not match at all. The floor in the bathroom did not look mopped it had hairs on it.....mirror above the sink had paint splashes on it from touch up painting they must have done. The outside of the building look worn in areas and not well maintained. The only bright spot was Ms Maxine who prepped breakfast in the morning she was so polite and delightful/helpful. Next time I am in town I will definitely not be staying there.
My experience was not great. The element of people that hung around there was unsavory. I did not feel safe at all. Secondly the hotel itself was very dirty the carpet was filthy behind the dresser was pure dirty and dusty. The hotel was outdated needs updated. I was very disappointed. I do not plan on staying there again. To be a choice member I'm not sure that I made a good decision.
The staff was wonderful; friendly and very helpful (the guy who checked me in) and the girls Lucy and Kristina! The value was right on point. My room was clean, fresh and the bed was awesome. I truly couldn't have EXPECTED MORE for the prices charged here. The pool was right outside my door and was an excellent way to spend 2 days waiting for my flight back home to Upstate NY after living in FL 20 years. These reviews that are not positive, are people who apparently aren't familiar with FL hotels. If you want NEW you will pay $200 a night off season for a upscale room. Ive worked at a few hotels on St Pete Bch. Even the fancy resorts have issues and they're old too, but you will stay pay a high price for them. This was a great experience and when I come back to visit I will surely stay here again for commuting to the airport. Keep up the great work staff, that includes the housekeepers and the maintenance who were busy cleaning diligently most of the day! Happy GUEST :)
Maria was a Sweetheart, and we gave her a small token of our appreciation for her kindness. The room was nice and the lady who cleaned did a good job, and we tipped her well. The staff are friendly Northerners, just like me! They made everyone feel welcome. Thank you for a wonderful stay.