Love this place. Super clean and professional. Even drove me to the supermarket!
Clean rooms and reasonable rates. Bed was comfortable. Rooms were large and spacious.
Not a bad place to stay. Rooms and furniture are nice and clean, but not quiet. No matter which floor they put me on, I always hear a lot of noise from nearby rooms, especially the loud "thunk" of my neighbors doors closing. Breakfast is school cafeteria quality, for what they charge, you are much better going somewhere else. Staff is great, check in and check out are quick and easy.
I wish somebody at Hilton would talk to their drivers. I had one of your drivers from this location, at 5:48 AM on February 21st 2020, Tellgate me all the way from the airport until Turfway Park. I wanted to see where the driver was headed to and he was headed to this location of which I am writing a complaint on. I have driven professionally for 8+ years Commercially and I have to say I am very disappointed in the driver at Hilton. This is not a rant but a concern of the safety of the passengers that are aboard on that bus and the passengers that are in my car. Speed limit around the airport is 50 mph just to let you know. Also I will be letting my mother know as to what happened being a high Hilton honors member.
I arrived around 7:30 pm with my elderly Mom and had reserved a room with handicap accessible shower. The first room had a tub and not the roll in shower, the attendant was very nice and we looked at a second room that was SUPPOSED to have a roll in shower , but was a tub once again. Finally after the 3rd try we found a room with roll in shower but it was on the 5th floor. Kinda ridiculous...finally after borrowing there 1 wheelchair (yes only 1) we were able to finally get settled in. Everything was clean and the gentleman was very kind trying to help but I feel that Hilton would have had a better and more organized way when dealing with their handicapped patrons.
Great hotel. Nice rooms with excellent bedding. Overall the place looks fairly newly remodeled with nice finishes and furnishings throughout. Only 2 things I would change. Allow the bathroom exhaust fans to be shut off, hate the constant noise, and the toilet could be further from the tub.
Amazing. I stayed one night with my family in one room that had two queen beds. The room and bathroom were so clean before we got there. We were able to change the temperature of the room to our liking, which made it feel more homey. The tv was also a great touch, being that we all benefited from the available channels (Fox News for the adults and Disney/ Nick/ Cartoon Network for the kids). They had an all-you-can-eat buffet for breakfast and we took full advantage of it. Thankfully, we were able to get coupons with the room, so we didn't have to pay. But a side note is if you don't eat pork, then don't eat the bacon and sausage. My family doesn't really eat pork, so it would've been perfect if they offered a turkey alternative. The staff was also nice and friendly, and the environment was peaceful. We had a wonderful time and would definitely go back!
The hotel beds are very comfortable. For the price they definitely need a microwave and restroom are very small. When I checked in on Friday, the front desk clerk was unfriendly and non-verbal. I started to check out and go to another hotel. I felt very uncomfortable. Perhaps she was just having a bad day!
I would not recommend, especially if you're in a time crunch. I used their park and fly and got a really good price, however I had to wait an hour and a half for pick up upon my return, despite calling twice. I will never use this service again and it was definitely not worth the couple of dollars saved.
Great place to stay. Great service at the bar and front desk. They have nice large rooms. They beds were so comfortable. I would stay there again.
Very pleasant stay. We had an issue where our reservation was for a King size bed and we got a room with two Queens; the staff was very helpful and fixed the issue without question. Only problem was the continental breakfast hanger for the door—we put it out expecting to see breakfast in the morning and breakfast never came. 🤷🏻♂️ Not the end of the world because we went to the amazing taco joint around the corner instead (Taqueria Ramirez ⭐️⭐️⭐️⭐️⭐️ ). Also the lotion in our room had clearly been used before 😬 Otherwise we had a very comfortable stay!
Great front desk staff. Clean & comfortable rooms. I've never had any issues in all the times I've stayed.
Very nice hotel, will be back. Customer service is awesome. They have really good food at the bar/restaurant.
Small enough to be comfortable, big enough to take care of all passengers. Many wonderful restaurants. Open early, people very nice and helpful. Very well labeled
Nice hotel staff was okay never really made conversation. Spoke about 4 words when we checked in. Got to room it was nice, tiny bathroom and no microwave. Did have a small pool.
I really want to give this more stars but the pillows were so fluffy my head sunk straight through. The comforter was fluffy like goose down but I was so cold. There were no blankets, just sheets surrounding the comforter. I did not sleep well at all. I did like everything else about this hotel. Nice friendly staff, the pool was really great, exercise room, restaurant. Convenient location to airport, Creation museum, and Noah's Ark.
Nice place to store your vehicle while you are away. We've used them before and have never had any issues. The lot is always clean and well lit. Thanks Hilton
Highly enjoyable experience at this Hilton location. The room was large, clean, and the bed was extremely comfortable. You can tell this hotel has been recently renovated as it looks very modern and cozy. The lobby area is beautifully decorated and modern with plenty of places to sit and relax or get work done. The front desk staff were smiling, friendly, and very accommodating.
The breakfast in the executive lounge was below average, but the lounge itself was a comfortable, quiet place to sit and work (see photo). There is an extra $10 charge for hot breakfast in the restaurant which was disappointing.
Overall, I would highly recommend staying at this Hilton hotel if in the area.
I really enjoyed my stay at this hotel and although it's close to food outlets nearby, I recommend the food in the hotel.
It's close the Cincinnati airport and has many rooms for corporate events.
Rooms are spacious and comfortable, and a good place to relax in the barb after a days visiting the Ark encounter or Creation museum.
As for the staff couldn't be better, all of them were superb.