Well, we had no issues on arrival. We were delayed due to extreme fog, a situation I relayed to them. We had a 7 hr. Drive home and opted to stay on the boat, again I updated Falstaff. After all the stress from the previous day, we got ready to leave 7:30 . All the other shuttles were running but Falstaff, so we sat in the misty rain for 45 minutes until my husband walked to our truck! When he got to my truck, it had huge chunks of rust that had fell from the building on the hood. The driver was quiet rude and informed me he had to work over the day before. Ps. NOT MY PROBLEM! HIRE MORE HELP
Quick and smooth pick up to/from the port. Will head back here for next time!
Reasonably cheap indoor parking. We didn't have to wait at all for the shuttle to the cruise terminal. Easy enough to book online.given the cost difference I would definitely recommend taking a look at this compared to other sites.
Besides the fact that its EXPENSIVE, it is a better price and had more availability than the other options for cruise parking. We paid for covered parking and they had enough shuttles so we did not have to wait longer than the time it took to get everyone and their luggage on the shuttles.
Returning from cruise there was a shuttle waiting right there for us :) we also were off the ship early so I’m not sure if that makes a difference but overall great parking and our car is the same as we left it!
I loved that this was an indoor parking facility. Had to wait a little bit for the shuttle to take us to the ship but they were ready and waiting when we arrived back in Galveston. It was a quick departure. Driver was nice and friendly!!
Highly recommeded! We will stay here again. Excellent customer service! Large clean garage. Excellent shuttle service to & from our Carnival ship.
If you're reading this and use their service PLEASE TIP THE WORKERS. We saw people grab their luggage and not even acknowledge the shuttle worker.
Being a few block from the port means less traffic. Roomy parking inside. Fully inside not just under a cover, provided more protection and a cooler car getting in. Good service at a good price. If i had to have a down side is that they pick you up from the front not from your car but that was an easy few yards to walk. Great deal
We had a very positive experience with Falstaff. The place doesn't look like much from the outside but inside it was clean plenty of room to park( parking spaces were wide) we had two trucks and twelve people the shuttle staff were very friendly and helpful. They loaded and unloaded our luggage. When we got off the ship on Sunday they were there waiting in there designated area. Overall great experience will definitely use again.