Yes the rooms are dated. Repairs done are obvious. But it was clean. The room prices are low and you get what you pay for. We got a deluxe room which does have a mini fridge and microwave. I saw a review on how the pillows were square and hard. When we arrived I saw the pillows and laughed! You have to unfold the pillow case and fluff them and viola! Full pillows! But for the price, the rooms are fair enough.
The rooms aren't to shabby and the beds were ok. Scheduled to use the pool and the hot tub was down and there was other people in the pool during our allotted time it was fine because my kids swam with them they didn't provide any pool towels and stood behind the desk with a stack that they gave to the next person going in to swim. Recieved a phone call from the room below me at 8:30 pm informing me that we sound like a bunch of elephants. When we were sitting on the bed and in the chairs. So ultimately the stay wasn't bad but i have stayed at much friendlier hotels
It was a nice stay.Good price.A little run down.Could use some updates.They definetly need more parking.And the breakfast could use some help. But the employees were nice.Will stay there again.
It was a Nice place. I wish they had a microwave and fridge in the room. And their free breakfast was disappointing. And they have a pool but the hot tub wasn't set up.
Front desk person was unprofessional. He was bothered when we asked him to help us with the vending machine problem. He also hung up on the hotels.com representative quite a few times when she was calling to fix a problem that we had encountered. The room was okay it was a little musty . Overall this stay could have been better. This is why I rate this hotel with one star.
Loved our room 317. But our last was miserable! We stayed 4 nights. All we smelled was pot. My granddaughter and I was felt uneasy. Thought the hotel was non smoking. The housekeeping was the best. Front desk was just as great! Being a non smoker it was miserable.
My stay was the best. I've stayed at other places and have never been treated like I was part of the family. The best experience of my life, thank you Super 8 West Spokane.
Here we are, I'm resigned, I'm tired, seriously we are this far in and the lobby staff can't wear masks. I love traveling, I love talking to the staff, I love enjoying different parts of the country. This is just stupid, you're actually making things worse for yourselves.
Great stay for cheap. You get what you pay for. The rooms are a little run down, but the bed was clean, the carpet smelled new and the bathroom was clean. I would stay again.
The front desk man was the best thing of all. EXCEPTIONAL CUSTOMER SERVICE, EXTREMELY FRIENDLY, KNOWLEDGEABLE, HELPFUL !!!!! RICK WENT ABOVE & BEYOND HIS DUTIES. RICK , is an asset to any company. He is unfortunately a dying breed. His attitude, dedication , & LOVE for people makes him stand tall. Thanks Rick
I like this place. I don't understand why people hate on it. Yes, it's a little bit of an older building and not as modern, but the price for a room is very low and the staff are very friendly. They don't bother you. They mind their own business. It's a fantastic place to stay for a couple nights. I enjoy myself every time I'm there.
Very clean. Staff is very nice and helpful. We have stayed here a few times and we have not one complaint. We'll differently stay here again!
Like others have said.. Terrible hotel. Filthy. Smelly. Sketchy parking lot. Had to book another hotel at 10pm. The Sleep Inn nearby was new, accommodating and excellent. Do yourself a big favor and go there. Wyndham Corporate did nothing to keep me as a customer.
I'd love to take away the one star. This is by far the most disgusting hotel that I have ever seen. There were food, crumbs and hair accessories on the floor. The bed was broken and the excuse was that they have no maintenance man due to covid-19. The sink did not drain and the tub faucet was also leaking. The floors were stained with black spots. The chair had stains all over the arms.. Appalling. We went to another hotel. I certainly hope that they wiped the surfaces down between rooms at the very minimum.
OK but more of an industrial feel. Front desk clerk recommended 2nd floor room as 1st floor is the pet floor. (Thanks!!) Plenty of room for semi parking and they used it all so be prepared for trucks departing throughout the night and early morning. Not our typical Super 8 stay.
Children are allowed to run all over the hotel unchecked. You can here guests using the bathroom. A late night shower in another room was so loud it woke me up. The only bright spot in this nightmare was the shower.
Management is rude and uncaring.
Avoid this place like the plague.
We won't be back, and we will be telling everyone that will listen to stay away.
There is no elevator. Don't believe the front desk person if they tell you there are only a few stairs up to the second floor....unless your definition of a few is over 15 :-\ It was hard on my handicapped husband. The room was a decent size. Breakfast was mostly carbs, but ok. Staff was friendly. Location is a few minutes from the airport.