Our room had a shower without a tub and a poorly placed drain, the floor was soaking wet. Air conditioning vent was missing so air blew straight up, not out.
Good shuttle to airport. Good location, quiet
It was OK at best. We got there and the room was dirty and the coffee maker didnt work. Toilet was clogged. We made a list of stuff for them to do and they didn't do anything but unclog the toilet. Some of the cheap hotels I've been to were better. Not much of a breakfast either. BUT still OK.
Hotel is very dated. Needs a face-lift. Breakfast at this time was a basic continental. Great mattresses. Sheets were nice. Duvet had a huge hole in it. Bathrooms will not work for handicapped customers. Was pleased with desk clerks...very helpful. Because this hotel will never be updated, I won't be back.
This was a perfect hotel to stay in before I caught my plane at the CVG Airport. This was accommodating for the price and location. They shuttled back and forth to the airport and we were able to leave our car at the hotel while on vacation. This was super reasonable and covenant. Great place to try out if you are catching a flight from Cincinnati.
My mom and I enjoyed our stay. Everyone was nice and the hotel was situated in just the right spot considering the attractions we were going to. Would definitely stay here again.
I didn't even stay here. I found this hotel through Google after searching for PET FRIENDLY HOTELS.
On their site under amenities it stated pet friendly, so I book two nights with them but then we arrive with our cat who had been stuck in his crate for the last 5 hrs. We go to check in and they tell us that he can't stay. Then points to their window which held a no pets allowed sign..
As if that explains everything. I lost it. No one can see your fugly sign from across the street, let alone state borders. Update your S*** please!!! Stop wasting folks time. I'm still waiting on that refund.
Room was clean, and the personnel were helpful and courteous. The shuttle driver was my wife's angel, since the car keys were locked in the car and he knew someone that could open it without costing an arm and a leg
Heaters were very poor. Hotel gave a space heater to help but it didn't give much heat. Mold in the bathroom. And pvc pipe used as shower grip handle. Dont stay here.
Ok property nice staff. Breakfast could be improved. Great location .
The hotel is clean enough, for the price range I would recommend it but if you're willing to spend an extra $20 or so there are better hotels in the area, the staff are friendly and accommodating but the breakfast is somewhat lackluster, but I chop that up to living in the age of COVID. The rooms have their problems, it took about 3 tries to get me into a room with functioning heat, but the staff were very willing to continue trying and didn't complain when I complained, which is something I value very highly. If you're not looking for luxury, just a safe place to lay your head at a reasonible price, this is the place for you.
Just checked in and our service has been amazing! Falling asleep on the most comfortable bed! Check in was a breeze with Sam who was so kind and courtious. Sometimes you stay at place and you get a feel that it is just like all the others, between the beautiful brick building and one well kept hotel, I could tell this was someone's baby. Thanks!