Best experience from a hotel. Its a smoking hotel & best hot water around. They accommodated me with very little notice without charging me extra. Very nice room, just an awesome place 2 stay. They also provided a shuttle service to & from the hotel 2 the airport. I would recommend Quality Inn 2 anyone looking 2 stay.5 stars from me.
Yes they were very helpful. To the point where they have went out of there way to make sure that people including my self got and get the help that you need... I also want to put that Hope E Roberts works here and she is an amazing person everyday she goes above and beyond her work duty's and gets all the customers the her that they need ...
It seemed to be clean. But, we had bugs in our room. Hoping we don't take any home with us. They cleaned our room one day and threw my personal pillow on the floor. Was not happy about that and they changed the sheets which was fine except they put sheets on with a cigarette burn in them. We don't smoke. Unfortunately we stayed 7 days. Ok for overnight maybe. Unfortunately did not get a picture of the bugs they were to fast.
Good place to stay. Bug free and friendly staff. Surprisingly good rates on long term parking and the shuttles service is also a plus
Highly recommend this hotel. Everyone at the front desk is so nice and helpful. The owner is extremely nice and will make sure you are happy with your stay. The pool is nice and they have complimentary breakfast every morning. All the staff are extremely friendly. I actually witnessed a very stressed out guest because they lost their ID and had to board a plane that morning. Hope at the front desk actually took the time to go through everything and found a photocopy of their ID and was able to help him to get on the plane. I know a lot of places wouldn't take the extra effort to do that. They will take the extra steps that a lot of places won't. As many reviews have stated, the king beds are ridiculously comfortable. Any reviews that are terrible I truly believe to be exaggerated. For a quality inn, I was very impressed. The one in downtown Cincinnati is truly disgusting. This one is nothing like that. Anyone who is disappointed, is coming in thinking they are staying at a luxury hotel. Anyone with common sense knows the quality inn is not the same as The Ritz. Definitely the nicest quality inn I have seen. If you find anywhere cheaper, you were going to go somewhere with bed bugs that is disgusting. Also extremely close to the airport and they have free shuttles.
This is a nice clean hotel with plenty of parking. The staff were all nice and helpful. They have a shuttle bus that picked us up very quickly. They have a nice warm breakfast selection. The bed was nice and comfortable and the room was very roomy.
It's inexpensive and they offer a courtesy shuttle to the airport. The shuttle drivers were nice. They picked us up at the car return instead of requiring us to make our way to the terminal for pick up. The front desk staff was friendly.
The room smelled like disinfectant. The a/c was not powerful enough cool the room. The bathrooms are ready for a makeover.
Our room had a shower without a tub and a poorly placed drain, the floor was soaking wet. Air conditioning vent was missing so air blew straight up, not out.
Good shuttle to airport. Good location, quiet
It was OK at best. We got there and the room was dirty and the coffee maker didnt work. Toilet was clogged. We made a list of stuff for them to do and they didn't do anything but unclog the toilet. Some of the cheap hotels I've been to were better. Not much of a breakfast either. BUT still OK.
Hotel is very dated. Needs a face-lift. Breakfast at this time was a basic continental. Great mattresses. Sheets were nice. Duvet had a huge hole in it. Bathrooms will not work for handicapped customers. Was pleased with desk clerks...very helpful. Because this hotel will never be updated, I won't be back.
This was a perfect hotel to stay in before I caught my plane at the CVG Airport. This was accommodating for the price and location. They shuttled back and forth to the airport and we were able to leave our car at the hotel while on vacation. This was super reasonable and covenant. Great place to try out if you are catching a flight from Cincinnati.
My mom and I enjoyed our stay. Everyone was nice and the hotel was situated in just the right spot considering the attractions we were going to. Would definitely stay here again.
I didn't even stay here. I found this hotel through Google after searching for PET FRIENDLY HOTELS.
On their site under amenities it stated pet friendly, so I book two nights with them but then we arrive with our cat who had been stuck in his crate for the last 5 hrs. We go to check in and they tell us that he can't stay. Then points to their window which held a no pets allowed sign..
As if that explains everything. I lost it. No one can see your fugly sign from across the street, let alone state borders. Update your S*** please!!! Stop wasting folks time. I'm still waiting on that refund.
Room was clean, and the personnel were helpful and courteous. The shuttle driver was my wife's angel, since the car keys were locked in the car and he knew someone that could open it without costing an arm and a leg
Heaters were very poor. Hotel gave a space heater to help but it didn't give much heat. Mold in the bathroom. And pvc pipe used as shower grip handle. Dont stay here.
Ok property nice staff. Breakfast could be improved. Great location .
The hotel is clean enough, for the price range I would recommend it but if you're willing to spend an extra $20 or so there are better hotels in the area, the staff are friendly and accommodating but the breakfast is somewhat lackluster, but I chop that up to living in the age of COVID. The rooms have their problems, it took about 3 tries to get me into a room with functioning heat, but the staff were very willing to continue trying and didn't complain when I complained, which is something I value very highly. If you're not looking for luxury, just a safe place to lay your head at a reasonible price, this is the place for you.
Just checked in and our service has been amazing! Falling asleep on the most comfortable bed! Check in was a breeze with Sam who was so kind and courtious. Sometimes you stay at place and you get a feel that it is just like all the others, between the beautiful brick building and one well kept hotel, I could tell this was someone's baby. Thanks!