Verry good price for a long stay,prompt service,nice people
The services was absolutely horrible. During the journey from parking to the Munchen airport we were informed by the driver that after arrival back to Munchen we should call them 10 minutes after our arrival and that the driver will come pick us up.
After our arrival to Munchen we were told that no one will come for us earlier than 2,5 hour. After our complaints the guy hung up the phone and refused to speak to us. Our car was left at the airport in the parking prohibition zone with no explanation (!). We were able to start the car with ID card and drove to the parking lot to collect our keys. Surprisingly no one was there, the parking lot was opened for everynone to come (they advertise 24 hours personal surveillance).
When we approached the door from the parking house we have found the keys from the parking house in the waste pipe right underneath the entrance door. This is what you call "100 % personally guarded parking place". When we opened the door there were all the keys from all the cars parked in the parking lot. We took our keys, closed and locked the door, put the keys where they initially were, sat in our car and "ran away" from this place.
We tried to reach compensation for our time lost (our lawyer hourly rate x time lost), the company refused to give us more than a refund and some "voucher" for next time like we were ever willing to come to this place. Could not even imagine experiencing something like that with a small children.
Wonderful service, good english. Will definately choose it again.
The best parking service👍🏼
Good experience, everything worked well. Nice staff, fast pickup. Thanks.