Great service back again - pleasant and timely.
So happy with the customer service. I would highly recommend.
Best car park in Bordeaux! Fast and serious!
We have 3 small children and Mein Valet is a lifesaver in terms of making our flights to and from the Frankfurt airport easy and seamless. We call when we are 30 minutes away, they meet us at our departure terminal, we unload the car right at the airport, and they safely take our car to their parking garage. Returning is just as easy and their drivers are always prompt. Truly love the cost and value of their service!!
Great service. They are very prompt and professional. I definitely recommend them!
Baran was incredibly helpful and polite. I forgot some documents in my car and he took pictures of them and sent them to me. Amazing service!
Service und Erreichbarkeit ist sehr gut, allerdings wenn die Gebäckausgabe 10 Minuten länger dauert und man über die Zeit von 23 Uhr kommt wird ein Nachschlag fällig. Bei der Autoübergabe allerdings wurde mir gesagt es ist alles bezahlt... das bekommt man dann nachgereicht... bisserl ärgerlich gewesen, sind doch noch mal 35 Euro... also wer da knapp zurückkommt sollte sich eher einen anderen Anbieter auswählen...
Great service, and on time to pick up and drop off vehicle at airport door
Great service. The drop-off and pick-up went smoothly and on time at the terminal, even though we came back late due to a thunderstorm. Great job, we'll definitely use you again.
Excellent service and I would highly recommend this to anyone traveling!
First class service - absolutely recommendable and reliable. Immediately on the spot, super nice staff. Even if there were problems they helped immediately and even if they were 1 hour late at the meeting point, there were no problems. I also chose the simple interior cleaning plus car wash and my car looked like new inside and out. Definitely 5 stars and definitely to be recommended. Parking is fun this way
Awful service. We were there a Friday evening. Only one staff. He was overloaded with work.. we waited so long for the car to go to the airport. We almost missed our plane even if we arrive way earlier. I will not recommend at all to use Park & Trip... Not to mention the after sale who were horrible and did not access to my request for a refund.
The staff almost didn't take our vehicle because they said we didn't register, but we gave them the receipt of payment and confirmation. We called the number several times like directed to pick up the car, they kept telling us to call back so by the time they figured out issues on their end we were already at the airport and had to wait another 30 minutes. Upon return they brought our vehicle after having to wait close to an hour and found cigarette ashes in the backseat and driver side, neither my wife or I smoke nor do we allow people to smoke in our car. We were told to send and email and request partial reimbursement, but still waiting on a response.
Really good system, got to the airport quickly and was picked up in no time. Don't reserve on Travel Car as it can be faulty, reserve directly through their website!
We are standing in the queue to park and trip minibus at bordeaux airport for 30 minutes now. Two full transports came and left , and we do not know whether we will be able to get on the next one. We will never use them again.
My first time i flew from Frankfurt Airport, the Service was asemone and very comfortable
Great service. Professional; friendly. Peace of mind at very competitive rates.