Pleasant coworkers. Everything works very well!
After reading the various reviews here, I am extremely positively surprised by the service. Cost of the service per week: € 28.50. I booked to arrive by car at the parking lot at 3:30 am. The lady arrived 15 minutes early. It turned out to be Polish, so she spoke both languages. She drove us safely to the airport. She also advised us on where to go for our departure and where to wait when we come back.
After arriving, we went to an appointment. I called and you picked up in German, but he spoke English communicatively, so we got along without any problems. He said he would be here in 15 minutes. He arrived after 10 minutes! He took us calmly to the parking lot.
50 euros in your pocket (cheapest parking at the airport is 76 euros per week)
5/5 is not enough!
Thanks to the team, everything went really well.
Cars are secure, video-monitored.
See you again in 4 weeks ...
I selected Idealparken on a page that compares several parking spaces and looked at the ratings there. Overall, the reviews were good. My flight left at 1:00 a.m. and I had indicated that I would be at the parking lot at 10:30 p.m. As requested, I called 30 minutes in advance and let them know when I would be arriving according to the navigation system. I was there on time and everything was dark and very poorly lit. I flew alone and as a woman I definitely get very scared! Nobody was in the parking lot so I called again. The woman on the phone said that someone would come straight away. I had to wait there for 25 minutes. I had planned enough time, but it was very scary. The driveway was totally dark, you are not a person anywhere in the industrial area. After 25 minutes the driver finally came and opened the gate for me and I was allowed to park. The drive to the airport only takes 10 minutes but unfortunately the driver was on the phone the whole time, which is not allowed to be at the wheel, and then on the Atuobahm where you drive fast. At the airport I was nicely explained how the return journey will be. After 2 weeks I came back at 1:00 a.m. and called the driver when I had all my luggage and waited outside. I was told that someone would be there in 15 minutes. I had to night and the time and in the cold 1 HOUR !!!! wait for the driver !! This can not be!!! She was so bold and didn't even apologize for the delay. So people prefer to pay a little more and park safely and comfortably directly at the airport. Costs a little more but saves you problems! Never again!!
I took the valet service, paying extra to just drop the car at the airport itself.
I called the agency, he did not speak English for one word. He refused to and spoke German to me which I don’t understand at all. I had no idea where to go and lost 30 min at the airport trying to guess what to do. Luckily I arrived early and did not miss my flight because of this terrible service.
The guy was also not wearing a mask. Insane.