I was delighted with the little hair salon and the gift shop in the Hilton, and the catered and other food was delicious. I do wish there were more food options. I am keto, and could only order salads on their menu. It would be nice if they had a little grocery or vending machine with no-sugar peanut butter or Planters peanuts so I could fill up on something. It would also be nice if they added diet sodas into the vending machines.
Stayed at this hotel late August, 2021. The rooms and common areas were very clean, which is reassuring to see in these times. Had a bit of trouble getting the digital key through the app but help was quick at the front desk. The room itself was large but as it's been said in other reviews, a bit dated, although the bathroom seemed a little more up-to-date. The bed was comfortable and could not hear much noise filtering through, even though the hotel seemed busy with guests. The room I was in was near the end of the hallway and quite a ways from the elevators. There were two water bottles awaiting, which was nice. What I did not like is that they do not make up the room if your stay is longer than a night, I stayed two nights. It was not pleasant to come back from a tiring day and see that the room had not been tidied up. Not changing the bed linens, I understand but not cleaning at all without any explanation is not what I expected at this type hotel. The lobby decor/design is beautiful, but they need to carry on that design to the hallways and rooms. They advertise shuttle service to Dulles and the Udvar-Hazy Aerospace Center but only Dulles service was available, which was a disappointment. Checking out was quick and easy through the app.
I stayed here for two nights while visiting the area. The hotel is 5-10min drive from the airport. The parking lot is huge but it's primarily used for park & fly so it is almost completely full, so be prepared to walk a bit or park underground, which has pretty low ceilings and tight spots.
I arrived at 11pm and check in was very quick. I was in a junior suite so the room was pretty big and room. It is however very dated and they should really invest in modernizing their room. I love the huge work desk in the room, but the single power plug is pretty far from the desk. They really need to invest in like a desk power bar. Though the whole to feels very 90s, it is VERY clean and the bed was very comfortable. Surprising, the windows were soundproof enough that I can barely hear any plane noise.
The property is pretty big as there is a lot of conference space. There's only two elevators and it can be a wait in the morning, so I usually just take the stairs.
Breakfast is takeout only and NOT included for diamonds anymore. Only discount is provided. However, coffee is free for everyone in the morning. However, compliments to the chef, the breakfast was very good!
I don't mind staying here again, but the other Marriott and Hyatt properties in the area have better and newer hard products, it's a bit of a hard sell unless you're a devoted Hilton Honors.
Have visited/stayed at this property many times. Conveniently located just minutes off airport property. I’ve enjoyed their breakfast and dinner restaurants on-site. It’s a sprawling property so can walk around it for a bit of exercise as well. Rooms are decent sized but could use a refresh in a renovation.
Excellent place! Room was a good size with plenty of space and did not give you a cramped up feel. We'll keep room that looked very good. This is my second stay and I was very pleased again. Also very close to Dulles too.
I stayed here for one night before catching a flight at Dulles. The location is perfect for staying at Dulles but not directly on site of the airport grounds. The check-in process was smooth and the COVID-19 protocols in place were suitable. The free airport shuttle is clean and runs on time as well! The convenience of the location and amenities made the mark for me on this stay; the room itself is comfortable and standard.
This place was such a conundrum. The service here was absolutely stellar. Friendly and helpful staff for a tired traveller with an unexpected layover. The bed was clean and made, bathroom was clean except for some soap scum (which I wildly prefer to other dirt alternatives.)
However, this place needs a deep cleaning badly. There was trash in every hallway I walked down, it smelled of old cigarette smoke even in my non-smoking room, and everything had a film of dirt stains. My carpet was even damp. It seems clear that the staff is doing their absolute best, but for a guest it was really concerning. I hope if this is a labor issue that things get better soon ❤️.
Missed connection at Dulles. Great last minute experience for family with small child. Reliable free airport shuttle, quick easy booking. Delicious dinner. Nice relaxing swim. Would stay again if needed.
Currently here. Enjoying my stay. They have a nice promotion where gold members get a $15 per day meal voucher for the restaurants. I've had the burger and the cheese steak and both were delicious. Can't wait to try something else tomorrow. Fitness center is very nice, too. One of the better I've seen. Only gripe is the carpets are old.
Hilton Washington dulles was awesome, room was net and clean. Nice comfortable bed. We enjoyed our one night stay. Thanks to the staff who take care of us while we well there, they did a wonderful job.
Amazing experience! The pillows and beds alone were enough for me.
Only drawback, the food was about 3-5 dollars too expensive per plate. For the "take out design" when we wished to sit and eat really makes me feel we could have just gone to Mcds or similar. Food was great so the opinion is hard to post as negative. Just may e a few dollars cheaper would be ideal for breakfast. Make it up in the dinner if you need 😇
Overall, so worth getting off the planes to relax on a soft bed. Could have slept for days before checking out 👍
Old and outdated. There were hairs all over the bathroom floor and some of the bathroom amenities had already been used. The pillows had a very strong odor. Front desk staff was friendly and efficient.
Nice hotel with modern amenities. In a business park, so no easy access to any outside services or dining. COVID-19 restrictions strictly followed. Helpful front desk staff.
Loved it and truly loved the different people I encountered during my stay. The room was beautiful. The people were very nice. The food was delicious. The bed was so comfortable that I slept twice while there. Thank you Hilton.
Great location on highway 28 between US-50 and Dulles Airport. Large, spacious room; well cleaned and comfortable. Only COVID impact was that while a hot breakfast was available to order, you had to take it back to your room; the dining room was still closed. Everything else felt like normal.
This is a very good hotel. Most of the food at the restaurant is good. The bar is open till 10pm. Everything is clean. The people are nice. Mask were required on property while i was there. The rooms are spacious and nice.
This Hilton is very easy to get to from the airport and provides regular shuttle service to and from.
Upon arriving at the hotel I was very impressed with its size and initial appearance from the driveway. There are seating arrangements literally right off of the driveway, equipped with gas fireplaces that not only provide outdoor seating but provide a very nice ambience immediately upon arriving.
The lobby is quite vast in size, has many seating arrangements which are very unique, easy to navigate throughout. The front staff are exceptional, I was disappointed not to see a separate line for diamond members. The check-in was the fastest I have been through at any Hilton thus far. We headed to our room which was a walk and definitely reminded me of how large this hotel was. The hallways reminded me of a casino hotel, maybe due to the color of the wallpaper but I did notice the seams of that wallpaper were starting to show along the hallway, creating a somewhat dated appearance. The interior of the hotel is well maintained and provides a modern touch to elegance. Everything is kept very clean throughout the hotel as well.
The rooms are quite large, the bathrooms are as well and come with a coffee and drink prep area off the bathroom, the rooms are very well laid out and comfortable.
We stopped into the hotel restaurant, ordered two Caesar salads, one with chicken. The salads to quite a while to be prepared and delivered, our drinks ran out completely as well as were replenished very late in the meal.
The room was very comfortable and the hotel exceptionally quiet at night, very easy to sleep well and relax, enjoy breakfast in the dining room, they have excellent selection of buffet style or the kitchen can prepare anything upon request. Hilton never lets us down...
It has a nostalgic/traditional type of vibe it's an okay atmosphere I'm just used to more modern types of hotels. Had to switch rooms once but they had no problem with changing my room.
I contacted catering service for information about booking a hall for a conference six month in advance and didn't hear back from them. I called again to follow up I was given a fee more than 3 times what I paid for the same hall in the past because its too far in advance reservation and if I want I can call back a month before the event and if the hall is still available they can discuss a different rate. This is the most ridiculous response I got since I started working in event planning over 15 years ago. I hope someone from corporate at Hilton will read this review to learn how their staff is acting especially that hotels lost so much revenue during the pandemic and they are acting in a very greedy manner instead of securing a reservation in advance at a regular rate.
I contacted catering service for information about booking a hall for a conference six month in advance and didn't hear back from them. I called again to follow up I was given a strange answer that we have to charge you a large amount because its too far in advance reservation and if I want I can call back a month before the event and if the hall is still available we can discuss a different rate. This is the strangest response I got since I started working in event planning over 15 years ago. I hope someone from corporate at Hilton will read this review to learn how their staff is acting especially that hotels lost so much revenue during the pandemic and they are acting in a very greedy manner instead of securing a reservation in advance at a regular rate.
Bothe the hotel and rooms were clean and appeared recently sanitized. The front desk was extremely friendly, and check-in was a breeze. I would recommend this hotel.
Staying at this hotel is a wonderful experience. If you are in town for business or travel the Hilton Dulles. Cedric at the front desk was so helpful and one of the most pleasant host I have ever encountered. The breakfast is delicious as well.
Great hotel very close to Dulles International. Great breakfast and gym and the bar and front sitting area is very nice and comfortable. Great hotel!
Great Hotel. Everything was provided. I like the hospitality. Great stuff / food and amenities.
The hotel was ok in the sense it had plenty of space in the room and it had all the amenities I needed for my stay. The downside was it is very outdated in its decor compared to rivals in the Hilton brand. The room I stayed in was a suite and it had the old room smell as if it hadn’t had a window open in 10 years. There was grime build up on the window shades and possible ceiling mold near the window. The air conditioning vent had duct tape holding it up but beyond that great stay. The bed was very comfortable and the pillows were small but extremely comfortable. I did not get the opportunity to visit the restaurant but in passing it did “smell” amazing. While there I did get a chance to walk the building and found it had a lot of brass fixtures which shows its age. If your staying for a night or two id highly recommend it for work travel but as for a fancy night out not really.
They were great to give us needed toiletries. We missed a flight and had nothing. Also we were able to check out at 1:30 to get to the airport. It was so appreciated 💛
Loved it very respectful and welcoming evening receptionist knowledgeable. Restaurant has incredible food morning through night. The price is unbeatable I had a wonderful experience.
Very friendly staff, quick airport shuttle runs every half hour and hour. Rooms are nice and clean. Small gift shop for your stay at DC or your cravings. TV won't allow you to hookup to a outside device say a firestick or computer to stream TV or movies.
It took me a while to find a go-to hotel for my frequent (~6-8x per year) work trips to the area. I'd finally settled on the Hilton Dulles because it mixed the intangibles of a large room (though dated) with a great updated fitness center and a great breakfast. It also had central air and not the rattling window units many hotels have. The parking lot was a bit annoying, but the underground garage is a jackpot find. Sadly, they started devaluing the place last year by charging an upcharge for breakfast (fair, since there's an executive lounge, but since most people used it instead it wasn't like breakfast was ever crowded). Service slipped (about every other receipt is screwed up), and on my last visit they had the garage closed. Now they have decided to add a daily parking charge, which is offensive in this time where they should be trying to draw in more customers, not repel them with more fees. There really is no reason to charge for parking with their suburban location. I was willing to overlook most things to this point, but this Hilton Diamond will be booking elsewhere now.