Handed the car and the keys over - day after I collected it I noticed a large scratch along the side and chunk of paint taken off by the wheel. They clearly pack the cars in very, very tight - I'd beware leaving anything too valuable with them.
Relais service hours not same as business hours.
And during business hours no-one there, had to wait more than 30min outside for someone to come to get my postal package.
Unhelpful, unpolite staff ..
Handed my car over to a very courteousos Boxx’in valet at Toulouse airport, returned five days later to find the car had a scratch! Noticed the scratch while the valet (a different one) was stood there, but she said it was “impossible” that they had been responsible - after I made her feel the scratch and flaking paint, she agreed that it was recent and that she world review the camera tapes and get back to us, They didn’t get back to us and I doubt they reviewed the tapes either! I will not be using them again.
Foul points RC Boxx In! A very rude customer service rep that looked shockingly indifferent to my request (didn't even look at me while I was talking to him) and provided the explanation for the parking process (no communication outside just a vehicle half blocking the entrance) in a shockingly 'lessaiz faire' manner. Shame because the service for the parcels has always been fast.