Easy to drop the car off and transfer to the airport. Same when returning. It was reassuring to know your car was being parked in a secure location and not some random waterlogged, boggy field.
The drivers were happy to help us get our luggage on and off the bus which was such a relief during the return journey. Thanks
Lawrence Daniell
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As good as ever. Good value, efficient staff. I'll be back.
Paul B
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Great car park, well organized and secure. First time I have used since they moved site. Feel better laid out now. Short wait for bus on both legs, again better than last time. Will definitely use again when flying from Gatwick.
Jamie Street
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Excellent service. We’ve used them before and will always use them flying from Gatwick. Everyone we spoke with on the phone or met face to face were both helpful and polite. Booking was easy and very reasonably priced. They were punctual for collection/drop off and took the stress away over parking while away. Car even came back clean!! Excellent company wouldn’t use anyone else
Alan G
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Very safe & professional service. Dropped off car & went abroad. Checked in car easily with a member of the staff. Took the APH bus to the airport terminal. Upon returning to the UK boarded the APH Bus back to the car park complex, handed in receipt, received car keys & code to exit. Excellent service that I will use again.
Sakina Clayworth
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Used them for the first time and I love the process they have. Very simple and quick. Drive in, park the car in front of their drop off office. Drop the keys, they give the receipt that tells you what to do when you get back. Hand keys over, board the bus (journey to airport takes about 10mins). Then once you have landed you text them a code they give you on that receipt then follow. Then instructions on the receipt to the bus stop, bus picks you up, go to key collection, walk to car in front of their office and drive off. Love it and would recommend it.
Brit Brick
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Good check in service when you arrive. Was unsure about being told to just leave the car with the keys on the front seat as this could mean someone could have access to the car and some car have auto locking systems which mean if door was closed, car could lock with keys in it. Bus was regular to the terminal and driver greeted you at the door and helped with luggage, which was a nice touch and different to many other parking companies. When you are back in the airport after your trip, you just send a text message to the number provided to you and the car is ready for you to pick up when you get off the transfer bus. Really simple and time saving. Overall happy with this car park and will use again in the future.
Howard Farmer BSc Hons
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Been 13 yrs since i used airport parking, gosh what a change from muddy fields and dodgy collection.... APH totally amazing warm friendly reception new buses excellent service... minor mistake on car reg, down to me, quickly sorted, great people and value knowing my car is tucked up n safe for when i return from toronto..... 10/10 thanks...
Nikesh Thakkar
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First time using non Airport parking facility. Slightly further away from airport compared to Gatwick Official one but I didn't find any problems. Buses run frequently and site is well lit and sign posted. Will certainly use again.
Andrzej S
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It was my first time experience with this carpark. Place has been booked through holidayextras website.
Well organised long stay carpark represented very good quality service for good price.
Carpark
A bit narrow entry into so need to be careful with long or big size cars. Entry to carpark is clearly marked.
Office
Very straightforward, drop key, take receipt and go to the bus waiting opposite side.
Toilets next to office, clean and well maintained.
Buses
Transfering buses are clean and tidy with working USB sockets. Drivers are very helpful and supportive. Explaining everything about drop off and pick up after return
This carpark is recommended.
Natasha
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Excellent service, and easy to use. We found Google Maps directions were correct, and it was easy to find. Smiley staff on the desk. You're given a ticket receipt that tells you the number to contact when you land at the airport on your return. They also take your return flight number, so that if your flight was delayed they'll be able to see that. The toilets on the site were clean and fresh. The shuttle bus to the airport goes every 10 minutes and takes around 10 minutes. We've used APH twice now and found them excellent.
vince Gardiner
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For the price i find that APH is the best choice.
The signage to get to their location is good, booking is easy, the security of the site is excellent as are the staff in the office. The bus drivers are helpful with heavy luggage and coaches are often and prompt. Generally a clean site and well lit up.
Carole Bayfield
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Very good service. Professional, easy to find, efficient check in , very good price for winter parking. Paid just over £70 for 2 weeks. Safe and secure. Say 15 mins by bus to North Terminal. Recommend.
Chris Mitchell
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Brilliant service ... Very prompt would highly recommend ... Will use again that's that
Sam Johnson
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Absolutely brilliant facilities for a quick and easy airport park compared to others,i parked for 1 week and as soon as i arrived i had dropped my car and was on the bus within 5 mins.
Smashing place!
Anton de Zeeuw
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Hard to find the entrance to this place. Google didn’t know it. There ja now a Collinson COVID testing station here.
Lisa Mann
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Brilliant service , easy to find , well laid out with very clear signage of where to park . Toilets are clean . Efficient and friendly staff. Fantastic bus drivers for departures and arrivals. My only concern was that where you wait at Gatwick in the designated bus stop , which is for multiple off airport parking providers , that there isn't an obvious queueing system and that your bus might fill up and leave without you , didn't happen but I would of liked to have seen something to stop that potentially happening .
Simon HairyCheese (Simon-Hairycheese)
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My satnav just got me close on the motorway.
I had to change the destination to
Calor Gas Crawley to get here.
Joanne Karby
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We have just used APH meet & greet at Gatwick airport. Communication was great & we was met promptly by a I Love Meet and Greet rep. Flawless handover & they was there waiting for us upon our arrival home at 2:30am. Couldn’t recommend enough. We booked using Tesco club card vouchers
Matt Ormston
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Very easy and efficient. Drove in, dropped the keys off and we were on the shuttle within
Brian Stephens
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APH Copthorne Airport parking is consistently excellent, providing flexible options at a reasonable price.
I have repeatedly used their services over the years without the need to compare prices elsewhere.
We had planned a back to back trips returning and departing from Gatwick which required a change of suitcase, APH accommodated this by keeping our vehicle close to the collection point, which made things so much easier.
APH Parking Gatwick - deliver a reliable and consistent service which has earned my trust.
Thank you APH team.
⭐⭐⭐⭐⭐
Alan Ball
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From start to finish this was a great experience. The staff are friendly and professional. The toilets are immaculate (quite a surprise somewhere like this). The site is clean, tidy and really secure.
After a long drive this was very welcome and on our return journey they were equally superb. Takes all the stress out of airport parking.
S E
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Easy to book. Easy to find with instructions given on website when you book. Staff were all smiley cheerful and very helpful . From drivers who helped lift our cases on the shelves to staff at reception. No hassle a well oiled operation. Highly recommended.
Tracey Morrison
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What nice people at APH. They were very professional and it literally takes minutes from dropping off the keys to joining the APH bus to the airport.
I booked my car with APH through a flight I purchased which was departing from Gatwick Airport and I was very impressed.
The directions given were so easy to follow. Once you arrive at the parking facility you just pop into the checking in office.
The office ladies will go through some security checks including your flight times and ID to make sure that it's you. They will provide you with a card which you must keep in a safe place as it has a mobile number and a code you will need to text APH when you land. This card is needed to get your car keys back. So please do not loose it! There are also details of where you can find the APH bus stop for the return bus journey back to the parking facility. Once you arrive at APH just hand back that card to reclaim your carkeys. They then give you a second card which has the location of your vehicle and the code for the exit gate.
You are then told to pop your keys on the front seat of your car as they will take it to a parking space for you. I was directed outside where I hopped onto the APH bus which after a few minutes travels a short distance to Gatwick Airport. The bus came with two passengers lovely jolly guys who helped with the suitcases. It was so early in the morning and really cold.. But they were smiling and happy to all the people waiting to board the bus. Made my day that did after my long drive.
They will provide you with a card which you must keep in a safe place as it has a number you will need to text APH when you land. It is the card you need to get your key back. It has details to the bus stop you will need to got to for the bus journey back to the parking facility at the end of your trip. You just need to hand back the card which has a code for you to reclaim your key. They then give you a second card which has the location of your vehicle and the code for the exit gate.
It was super simple. I will definitely use APH again, it felt safe leaving my car there I wasn't worried about it and everything went so smoothly it was a pleasure to use them.
Andy Waterhouse
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Can't really fault the service we received from this company. Great value, efficient, professional and friendly with a cleaned car thrown in for good measure. Will definitely use them for all future parking at Gatwick.
Tim Johnson
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First time I'd used airport parking like this and it was excellent. Easy to drop off, straight on to a shuttle bus and at the airport with plenty of time for a good breakfast. Easy shuttle bus back and car was ready to go. Definitely would do it again and recommend!
Megan Hughes-Gage
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Would definitely use APH Copthorne again.
When you arrive you park outside the check in. Check in is quick and smooth, you leave the car key on the drivers seat then off you go. Shuttle buses are regular and were quick there and back. Car park is clearly well managed and secure so felt as though my car was in safe hands. Collection also really smooth and quick. Really impressed and would use every time now rather than ones with barriers and self park. Also really nice to receive a loyalty discount upon return.
Craig Philip
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Excellent service that I cannot fault. Smooth arrival and booking in process and pretty much straight onto a bus and taken to the airport. Return was as smooth with a bus arriving within 10 minutes of being at the stop and keys handed over and car nearby to pack and leave. Drivers on both occasions were polite and very helpful with everyone’s bags and cases would definitely use again.
Ruta Dovydaityte
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So far used them only once but I was very happy. Will definitely be using this parking again when traveling next time.
Finding the parking was very easy as there are clear signs navigating you where to go. The reception was friendly.
Our flight was unexpectedly cancelled so we decided to go home the same evening when we left the car at the APH Parking. Of course we didn’t call them to tell that we are coming back to pick up the car as we were busy dealing with the airline about the flight cancellation. APH Parking have solved our situation effectively and got the car to us within 10 minutes since we came to the reception. The shuttle bus runs frequently, it is quick and easy to find.
Tony Forster
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Very good parking option for Gatwick. Have so often been let down by so-called valet parking, even collecting parking tickets whilst thousands of miles away in Vegas! Gave this option a go and very happy. Easy drop off, shuttle bus waiting and collection on return very smooth. Will be our preferred option going forward.... I'm recommending!!
Jayne S
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Excellent service. Haven't used airport car parks before, but have read some horror stories! I did a bit of research before choosing APH, and was still a bit nervous before using them - but I shouldn't have been. Easy, friendly and efficient service. Reasonably priced and a hassle free start to our holiday. Will 100% be using them again!
dave o
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This is a good, professional service. Roughly equivalent to similar, more expensive services such as Purple Parking. The only suggestion I would have is that the return shuttle should be more regular, or there should be separate shuttles for each terminal. By the time we got to the North terminal there was a huge queue, and only half of these people were able to get on.
Soho Maintenance
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What a lovely bunch of workers, lovely cheerful drivers and staff, pleasant and so helpful. On arrival back home our battery was flat and these guys got us started again. I will opt to use them for all our parking whenever we travel again. Highly recommend. Also the spaces between the cars are nice and spacious and less chance of parking dents.
Stuart Roberts
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So easy. Drive through the ANPR barrier, which feels like driving into the first part of an automated car wash. Into the holding area, which is separated into lanes in which to leave your car.
Unload your luggage and check in at the desk, leaving your keys with the check in staff.
A bus is waiting already on the other side of the check in area. The driver helps with loading luggage. They are sometimes matter of fact, maybe don't talk much (who does at 04:00?). We had a driver one time who made a joke or two with our young children, making the experience more enjoyable.
10 minutes bus ride, if that long, to the terminal. Driver unloads luggage with you and that's it. On your return, get the bus from the correct stop and go get your car back.
Highly recommended.
Pattie Dillon
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Absolute fantastic service. Each and every person we have dealt with over the several years we’ve been using this parking has been wonderful. The most helpful and easy parking service I’ve ever had the pleasure of using.
Amanda Avery
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100% safe, reliable and friendly service. Does exactly what it's supposed to do, with a smile. The driver on the shuttle bus was super helpful too - not just to the APH customers but he was advising confused travellers who were waiting at our pick up stop at the airport where to go for their bus, which was very kind. Worth every penny, not just for the actual parking but for peace of mind while you are away.
Bill King
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Very professional and courteous staff. Staff clearly explained the procedure for the information that they will require to ensure that our car is ready when we return.
Transfer bus was clean, and Covid procedures where being followed. Stop is only a very short walk to the terminal.
Will definitely use again for future trips.
Boris Puncer
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Easy access, friendly staff and excellent bus service.
S Fairweather
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We used the Gatwick parking and it was brilliant. Very helpful cheerful staff. When we had to return from holiday a day later they took care of it. The bus drivers were helpful with our luggage and everything went well. We only used the parking because of the rail strike but we are glad we picked APH. Thank you for making that part of the journey stress free.
Andrew Lawson
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Always park here for Gatwick. Quick check-in. Good prices. Fast transfer.
Ioana Vasluianu
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We had 2 cars parked at Gatwick, everything went smooth, everyone was nice and friendly, especially the bus driver ( very funny too 😄).
The buses were on time to go and on return, we didn't had to wait almost at all.
The reason I gave 4 stars and not 5 is because whoever drove my friend's car has stolen his phone headsets that he forgot in the car.
Even if we know we shouldn't leave things in the cars, sometimes you can forget something and this doesn't mean the employees should steal it.
Whomever did this, doesn't deserve to work there for you.
Dhaval Patel
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Very quick and easy service. Staff were friendly and welcoming. Buses were frequent. Bus drivers on both occasions were happy and interactive with all the passengers and also helped with luggage. Thank you for making it a pleasant experience for me and my family. Would definitely recommend and use their services again.
Steve mcdonald
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All good. Reasonably priced. Very easy to find, check in and get on the bus to the airport Text when your back at the airport and the bus is sometimes there or a short wait. Friendly staff and no issues or complaints.
Lesley Maudsley
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One of the best operators for Gatwick airport parking. We use their park and ride service as the car park is just off the motorway junction and easy to find. The staff are very friendly, efficient and helpful and always seem happy. The bus drivers are excellent and always willing to help with heavy suitcases! If you book well in advance the prices are very competitive too. The booking system is easy and if you choose a flexible option you can cancel without any losses at very short notice. I am very happy to recomment this company.
Mike Weller
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Excellent service have helped me change my booking numerous times highly recommended
Carl Mcloughlin
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Nicely priced modern set up. All staff i met were very helpful and friendly. Location is hard to find and sat nav doesn't take you there. Suggest proper planning or allow time to find
Harvey Pitchford
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Always find the service good with friendly staff on site.
Car has always been looked after with no damage.
Bus transfer drivers always very helpful and cheery at all times of the day or night.
Simple to use parking system.
James Johnson
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Excellent experience all round, we arrived very early in the morning and was processed straight away and the bus was waiting to take us to the airport terminal. Ten days later on our return the bus was there within 5 minutes and took us back to the car and we left with our car with no issues. This has been the smoothest parking experience we have had. Thank you.
Amanda Barnes
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Thoroughly deserved 5 star review. All staff were pleasant and helpful. I was travelling with my two children and the driver helped with our bags when we boarded the bus and on return, the driver took the bags off for us. The staff in the office were lovely. I called to let them know that my text was not going through to let them know I was on my way to pick up my car and they assured me my car would be there and ready for collection. It is refreshing to receive service like this today, APH you should be proud of your staff, they are amazing!
Jamee
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Highly recommended parking here for Gatwick Airport. I can't fault them one thing, everything from start to end was smooth with no issues.
I arrived here left my keys at the front counter and then dropped off via the bus. On the return it was the same thing, no hassle
Norbert Bandi
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APH Gatwick Airport Parking is a really useful company , it's easy to book online . The location is just 10-12 minutes away from Gatwick Airport. The parking station it's easy to find , there you can find clean toilets as well. Reception guys are friendly, you need to leave the keys to them and they will park for you. You will receive a little paper with a phone number and a reference code what you need to text them when you are landing. APH you done a good job for a first impression. Thank you!
Andrew Sanders
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I would recommend.
Everyone was freindly and professional, buses were regular and the price was great compared to the on site airport parking. 🙂
Colin Jackson
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Great place I always park there nice friendly staff and really good service.
Nic Crotch
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However, do not use Google Maps directions to find it!!
Richard Rollason
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Very slick operation all round. Will always use them as first choice.
Belinda Samra
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Quick and efficient
RUMO
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One of the easiest airport parking experience I've had. Booked using Tesco vouchers which made this very cost effective but was just over £100 for 2 weeks parking. The booking process was straightforward and I was given adequate instructions.
The location was easy to find, you park your car just outside their office, hand your car keys in, receive a ticket for your return and get on a bus to the airport which is a short walk from their stop. This all took about 20 minutes.
On landing text the number on the ticket, wait for a bus from their stop, get your keys from the office and hen you are directed to your car which is parked on the other side of the office from where you arrived in a clearly marked bay. Again all done in 20 minutes. Both drivers and receptionists were extremely friendly and helpful. Not sure what more they could do to make this easier. Well done and thank you.
Jakub Migacz
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Quick booking process, easy to find on gps. Reasonable price, Easy access to parking lot just follow the signs, fast check in at reception - by professional staff members - finally you get a ticket and instructions when coming back just send text you landed and they will prepare your car for pick up. Fast bus transport from parking to Gatwick terminals also easy to find bus stops on return. Inside the bus available space for luggage, also friendly bus driver. I highly recommend 👍
Ann Bristow
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We've used APH Gatwick for many years and been really happy with the good efficient service. This year we found ourselves stuck in Spain during lockdown with our car in the car park. We had regular emails from APH giving us updates of the situation at the car park and when we arranged for our daughter & son in law to pick the car up Sarah was so helpful, going out of her way to be there to suit them and getting the car started for them. All at no extra charge! I can't praise them high enough.
Ann Bassett
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Excellent service and a good price!
We have used a different company to park at Gatwick for many years, but have been disappointed with the service the last few times that we used them - as a result we looked for an alternative and found APH. Honestly - I wish we had swapped years ago!
Booking was straight forward, drop off and pick up easy and quick, staff friendly and helpful. Couldn't fault them.
We will absolutely be using them in future.
Mark Edwards
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Probably the best airport parking experience we have had. Easy to find with clear instructions and signage. Pleasant staff and extremely helpful drivers on the shuttle bus. We paid extra for EV charging which made our return journey much easier. Will certainly use again.
Michael Kennelly
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1st tine using APH and I have to say they were excellent. Pricing for high season July with a late booking was very good. Easy to find location, easy drop off and transfer. Dame upon return. Great service, great price, simple and easy service. Will use again
Razvan Troaca
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Easy to find(don't mind some previous reviews that were saying otherwise) as there are plenty of signs on the road before getting into the actual parking area.
Staff sorted us in a few minutes and we hopped on the bus straight away for a 10 min transfer to the airport. The cars in the parking lot are not crowded, plenty of space on both sides of the car, when parked.
You will get a ticket with a code that you need to send them by text message when you return, and all the additional steps you need to take.
Price was the cheapest in the Gatwick area for my dates, so it was worth parking there.
Carrie A
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This is my first time booking with APH Gatwick and this is the first time I'd definitely return to a parking service after the service I received. I turned up to park at 0315 in the morning and were greeted by actually friendly and smiling staff, despite the time of the morning, they were really good with my chatty and excited 6 year old son (was just me and him). Then I got on the bus and the bus driver was just fantastic, he was smiley helped with our bag got to the airport and he was so great with my son talking about him needing to look for a certain ice-cream as it's the best and it made my son even more excited for holiday. He then gave me clear instructions for my return. It gave me a great start to my holiday if I'm honest his upbeat attitude made me forget I was tired and it was the middle of the night. On return I text the number given and didn't have to wait long for the bus to return and was again greeted by friendly and happy staff despite it being nearly midnight. Car was easy to find and parked well to give me space to get my stuff back in the car. It was easy to exit the place too. The carpark was really good value for money and much better priced and much better personnel then the others I have used in Gatwick will definitely look to use again for my next holiday!
Ann-marie Dawes
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Could not have been better! Reception staff when arriving and departing were friendly and helpful, despite it being the middle of the night and early morning; didn't have to even wait for the shuttle buses, they were there straight away for us; bus drivers were cheerful and helped us with our cases; car was ready and waiting as advertised and I have never seen such clean and fresh customer toilet facilities! Wonderful service, I highly recommend APH, Gatwick, thank you to all the lovely staff.
Stephen Dixon
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Good price parking with reputable company.
Booked online. Easy to drop off a few miles from airport. Check in and leave keys
Jump on bus (every 10-15 mins) short journey to both terminals. Driver helps with cases
On return when you land you text a code to the number they give you. Pick up bus from where you were dropped. Hand in receipt back at car park
Keys returned and car is ready to drive away.
Cars are parked very locally as only 0.4 miles put on the clock.
Would definitely use again
Scrip Scrippage
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Friendly staff, competitive pricing, easy to book and well signposted
Suzie Donnelly
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Good airport parking service. Easy to find. Staff friendly. Easy check-in, we were there 10 mins max. Bus was waiting. No waiting. Smooth transfer to Gatwick North Terminal. Given ticket to call upon your arrival back at airport so they can get your car ready.
Sukhbir Singh
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Great place to park whilst you enjoy your holiday!! 2nd time that I am parking here. The team are really helpful, even with helping to put your luggage on. Sadly, my inbound flight was delayed by 19 hours. I called APH, and they were very clear on their daily charges, but as a goodwill gesture, they did not charge me!
Jodie Lovric
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I've often found airport parking and the shuttle bus to and from the airport to be the worst part about travel, but not with APH! Was very impressed with the efficiency and ease with which you dropped your car off and collected it. The ladies in the office were friendly and quick. Super service that I wouldn't hesitate to use again
David Cuthbert
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While we never would have normally considered valet airport parking it was on offer and cheaper than normal parking so we went for it. It was an absolute delight and meant our journey was smooth, easy and very efficient! I definitely would use this service again!
Harriet Beale
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Amazing service would 10/10 recommend. Super helpful coming to our rescue when our car wouldn't start and needed jump starting. Very caring and polite reception team too. Won't look to go anywhere else in the future!
Lesley
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Great service. Drive in, park, leave your keys and catch the courtesy bus to the terminal. Car waiting on our return. Highly recommend.
Dan Steed
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Exceptional service like always from APH. Our bus driver, Chris, was absolutely brilliant! Such superb interaction with people getting on the bus after their holiday and having just spent most of our traveling week on buses in Italy, a completely different and much more positive experience 👍🏼. Good to be home. Well done that man - a credit to your business.
Barry Cox
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Arrived this morning to park & ride. A little difficult to find, but it was misty. Great welcome at reception. Given clear instructions on what to do. Coach driver to North Terminal was amazing & extremely helpful.
Trabow Flow
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Amazing from start to finish! Brilliant prices! Super friendly and helpful staff! Easy drop off and collection! Fast, regular transfer to airport! Worth flying from Gatwick just to use this 5 star 🌟 service! Thank you 😊
James Jay
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I’ve been using APH for 10 years absolutely fantastic service recommend it to everyone
Alex Muckle
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Well priced and hassle free. Easy pick and return. Regular buses and top marks to the drivers that were happy to help get your suitcases on and off the bus.
Marcus O'Donnell
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We've used these guys many times in the past. They are fast, efficient and the process is very easy. We feel our car is safe and that is a big weight of our mind when leaving our car somewhere to go away on holiday.
There's toilets at the reception area and room to shelter if it's raining. The drivers are helpful and there are regular buses which means you aren't hanging around for long either. Recommended! 👍
GlowingGlobe
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Efficient, reliable, and quick service every time! There’s always staff on hand to assist, and the bus drivers are fantastic—helpful with luggage and timely with departures and arrivals. I’ve never had to wait long for a bus, which is a huge plus. One thing to note: they do move your car to another location, so if that’s a concern, check their terms for peace of mind if you're concerned about potential damage. Personally, I’ve always found my car in the same condition as I left it. Bonus points for frequently available online discounts! I plan to keep using them and highly recommend it.
G E
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Great experience. We usually use APH for Manchester airport first time using them flying out of Gatwick- and it exceeded our expectations! Staff were extremely friendly and helpful, the drop of and collection process was seamless and we didn’t wait more than 10mins for the shuttle bus each way. Car was in perfect condition. Thank you 😃
Kenneth Dean
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Cancelled Flight.
I recently received a reminder from APH to cancel/confirm my flight.
I was prompted to go to their website, where I cancelled the parking and requested a refund. The refund arrived on my credit card within a couple of days.
I have always been impressed by APH, but never more so than now when they must be finding life very difficult. They are one of the best companies that I have dealt with - and I can be difficult to please!
Rebecca amies
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First time using aph to park whilst flying from gatwick.
Highly recommend very efficient drop off service for car. Bus to and from airport was good only waited a few minutes. Driver helps with luggage which is great.
Easy car collection on return.
Overall great service, smooth, easy, efficient. Very nice staff. Would use again 😊
Paul Nipper
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Never had an issue using APH, and they have always been reliable.
New site recently up an running has had issues due to the post code, but if your lucky enough to see the signs for APH parking, you will arrive in good time.
Tom Hutchinson
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Super easy. Very quick drop off and collection. Regular buses from the site and only had to wait
Varun Mathur
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Excellent Parking very easy to book and the check-in process is brilliant and value for money and time. Good customer service by the staff as well. I have been using them a few years now and have no complains .
HERJENDER Lally
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I have used APH for many years. Alway found staff to be pleasant and courteous. Never had a bad experience. You leave your vehicle at the entrance and they sort everything out. What more can you ask for....
Stacey Zougar
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Fantastic parking start to finish. Unfortunately our flight got cancelled so had to fly from Heathrow instead of Gatwick but were still returning to Gatwick. Due to this I spoke to APH who were happy to advise the easiest way to travel. We ended up having someone else drop our car off. We informed reception who explained how we could later collect our car. Communication was fantastic, helpful and professional.
We only waited about 5 minutes for the coach which was easy to get to.
To top it off the bus driver was unbelievably helpful, after being away for 3 weeks with 2 children and arriving at midnight with way too much luggage, it was greatly appreciated. The driver helped with all the luggage not just on and off the coach but also to the car, advised the easiest way to get to our car and was also willing to answer all my child's inquisitive questions.
Absolutely fantastic service, will definetly be using again and would happily recommend to every one and anyone.
Tina Plumley
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Very slick, great customer care. Our car wouldn't start when we got back off holiday, they went above and beyond to help us. The staff were very accommodating and looked after us while we waited for recovery. Very friendly team even at 2 o'clock in the morning 😁
Adele Edwin-Lamerton
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Great service - quick and reliable. Bus drivers only too happy to help with luggage. Huge thanks to Scott for giving us a jump start after our car wouldn't start on collection
De Dunsmuir
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We used APH in March, expecting to be away for 4 weeks. ! Due to unforeseen circumstances we could not return until a yesterday. Sarah was really helpful, and kept our car safe until we returned. The car was checked regularly , and was ready for our return. There was no additional charge for our overstay. We can not praise Sarah and her team enough, excellent service, and will definitely use them again. We would not hessitate in recommending them to others. Thank you again , George
Master J
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Certainly was an ease to park here. I went by other reviews and was not disappointed. I booked parking for 8 days about a month ago through employee pricing site which costed me approximately 70£.
For dropping car you need to visit their site and leave keys in the car and approach the counter with your booking details. You will be handed a receipt which is required when you are picking up your car.
Free back and forth shuttle is provided every 10-15 minutes. I took one for the south terminal which took around 12 minutes.
On return, at south terminal follow signs to bus transfers after collecting baggage. Then take lift to ground floor and wait at no 7/8/9 bust stop ( you will see APH signage) at these bus stops. Wait for the shuttle and then at the location show your receipt and collect car keys.
I had provided my flight number during reservation and my car was ready to be collected at their front office parking lot. Else you can drop them a message beforehand on the number provided in the receipt.
Overall it was a good experience and I observed the miles on my car wasn’t moved much and I was anyways tracking my cars gps and seems it was placed in same location throughout the time.
One less star as the tone of the old lady at reception during collection was rude.
Louisa Chinnery
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Excellent service for dropping off and pick up. We didn't need to wait for the shuttle either time, and easily worked out cheaper than a taxi to the airport. Will definitely be using APH again.
LAURA BENNETT
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Been here three times now the staff are really friendly and make you feel at ease. Fast turnaround on rest results. Recommend them
Dominique Pickerill
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Most impressed. Quick and easy check in. Clean loos. Efficient and friendly reception staff. Modern bus. Cheerful driver.
Return journey was equally smooth and straightforward. Have tried many Car parks near various UK airports but this is the best so far.
Clare Kramo
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Faultless. Keep you updated at all times. Easy to find, super secure and very friendly helpful staff. Toilets extremely clean. Bus very comfortable and drivers really friendly and again helpful. Waited less than 10mins to leave and journey is around 10mins. Landed at 12.30am coming home, text we had landed, bus arrived in 1 min and car was ready. Excellent service and would never use any other company.
Norbert Bandi
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APH Gatwick Airport Parking is a really useful company , it's easy to book online . The location is just 10-12 minutes away from Gatwick Airport. The parking station it's easy to find , there you can find clean toilets as well. Reception guys are friendly, you need to leave the keys to them and they will park for you. You will receive a little paper with a phone number and a reference code what you need to text them when you are landing. APH you done a good job for a first impression. Thank you!
sotiria l
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Best service! We forgot our little girls doll at the Central station and they posted it back to us with a special message! Now that asside their parking facilities are very easy and clear to use and the shuttle is very easy to find on the way back too! Cant recommend them enough.
Debbie Ashford
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Drop off was easy & quick with nice friendly staff at reception and on the bus and so got to the terminal in good time. Was worried as the flight was delayed by 2 hours which meant we arrived back with APH at 1.30 am instead of 11pm but there was no need and no extra charge. Easy returns procedure - literally waited 1 minute at the bus stop before the bus arrived. Driver was fabulous; helped with suitcase and also let us all know about road closures and alternative routes. Can’t fault APH - great service again
Paul Harris
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Fast efficient operation. Never had to wait too long for a bus, in fact this time the bus was waiting for us, which is ideal, since when you've just landed, you just want to get to the car.
geoff James
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An excellently staffed operation. I will definitely use them again. We'll priced. Not your usual meet and park operations you read about in the newspapers.
Ashley Banks
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Def recommend. Staff here go above and beyond to make sure everything ran smoothly. Well done guys 👏🏾
Bary Gad
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Collinson covid 19 test center . Highly recommended place , good fast service
Graham Baxter
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This is a fantastic service. Great value for money. The process was straight forward. Staff were very pleasant & helpful. I felt my car would be safe from knowing about APH to begin with. The bus was frequent & quick to the airport. The driver was clear to point out where we would be picked up. The driver was also very helpful with bags & very polite. I will definitely use this service again.
Umran Mir
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Simply outstanding, from check in to the bus amazing staff but all hats off to Jason, he took my suitcases x4 large ones loaded them carefully on the bus and even waited for my youngest child to use the toilet. He was very courteous and a true gentleman towards my family! APH management you need to look after him! He deserves a meal out
Tahir Liaqat
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Very professional service. Yet again very nice friendly staff. Peace of mind knowing that your car will be safe and waiting for you when you get back.
Lesley Duffy
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Great customer service.
Reliable and fair priced and well cleaned rest rooms and reception area.
dan willson
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Very happy. Quick and easy drop off with clear instructions on what to do on my return. Staff were helpful and the transfer was quick with minimal wait. Good value and would use again.
david olivo
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Excellent experience ... Super friendly staff. Price was brilliant. I will use every time I go to Gatwick in the future.
Beatrice Modenese
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I have used APH Gatwick Park & Ride a number of times over the past 5+ years and I have always been extremely satisfied with the service. Good signage on the roads, extremely easy check-in process (and speedy!), simple text upon return means the car is there , ready, for collection and the shuttle to and from the terminal is very reliable and runs every 10mins or so. So easy and hassle-free! Will continue to use this service and would highly recommend.
Amanda Zecchin
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Five star service from start (extremely early!) to finish. From the clear signposts guiding you to the car park to the frequent buses transporting you to and from your terminal, I could not fault the standard of service. Highly recommended 👍👍👍
Toby Hammond (Tubs)
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Have used this parking for many years with no complaints. Easy to book. Easy to find. Simple check in with clear instructions on how to get your car back when you return from holiday. Would recommend and definitely use again when departing from Gatwick north or south terminals. Oh yes .. only a short walk from drop off to the terminal. More walking inside to get to check in than from the bus to the terminal. And helpful bus drivers who assist getting those 25kg bags on and off the bus.
Joanne Macallister
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Really easy to find by following sat nav and sign posts. Easy check in. You leave the car keys with reception, then they move the car to a secure area. Toilets at reception. Frequent Buses available to drop you off at either North or South terminals. ( roughly 10 mins journey).Very friendly lady driving the bus who also helped us on with our cases.
Helen Walcott
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Well organised, helpful and efficient. Got us to Gatwick Airport very quickly.
Natalie Wylie
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Fantastic service. Well organised. Easy to drop off the car, leave the key and straight to a shuttle bus that was waiting outside. Staff very friendly and so helpful with luggage. Clean toilets and baby change which was a godsend after the flight. Text message service to let them know you have landed so the car is ready to go once you’ve collected your key! Will be using again for the pure ease and so reasonably priced!
Bill King
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Very good, very professional and helpful staff. Definitely use again
Tam Griffin
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Quick,easy, polite,very friendly what More can you want....
Maria C
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This Company is fantastic for parking near the airport. The service from Start to finish was excellent. That included Reception, those parking car, Drivers of bus. The parking area is fantastic and very easy to find.
Thank you all so much and I strongly recommend.
Stuart Davis
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This was my first experience of using APH Parking and will definitely use them again.
After you have booked, they email clear and precise instructions of how to get there and what to do when you arrive.
After you have checked your car in they give clear and precise instructions of what to do on your return.
The bus shuttle to and from Gatwick Airport is excellent and quick.
In my opinion well worth using.
Iain Wallace
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Always had great service here. Very quick and efficient at a brilliant price. Use these all the time. By far the best.
S Ahmed
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Very good service. You enter the location and the reception is right next to your drop off point. You drop your keys and the bus is right there outside the reception. Around 15mins journey to the airport. Staff are helpful and friendly. A little far from airport compared to other car parks
Mike Carroll
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Booked for a holiday again. Second. Time using aph and found check in very easy and straightforward. Quick and courteous bus trip t departure gates. On return text the number given on receipt. Bus ride was busy back but the drivers are always happy to assist with suitcases and drive safely. On arrival back cars are waiting in numbers space for ease of finding. Will only use APH on any trips moving forward
Pascal Hillock
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I always believe a company should be rated on how they deal with an issue. I recently booked a hotel and parking with them and unfortunately. The booking didn’t make it to the hotel and when we arrived they where fully book. At the time I was really annoyed and it being a weekend had no one to speak to. I managed to get alternative accommodation. Their customer service was brilliant dealing with the issue the following day. Izzy the customer service agent was very helpful and dealt with my request in a quick and friendly manner, giving me the confidence to reuse APH in the future. Thank you again, Izzy for all your help.
Matias -
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Easy to book and great price. I paid less than £10 per day. Friendly staff, and very easy to use. In less than 5 minutes we arrive, drop the car and keys and receive a ticket. We didnt have to wait for more than 10 min for the charter, and it is a very short drive to the airport. Same for the return, didnt have to wait for the charter, short drive and super fast check out, in less than 5 minutes I was back in the car.
Dennis Johnson
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3rd time I have used this way of parking. Arrived and left for Airport within 5 mains. Wait time was zero. Flew back- got on coach. Wait time Zero. These company have got this down to a fine art. Friendly happy staff. Helpful and polite Bus Drivers. WELL DONE!
Steve D
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Does exactly what it says on the tin.
The staff were very friendly and helpful..but as described on the website, you arrive hand your keys in and board a bus for a shirt ride to the airport. Your car is parked for you and there were no worries of any horror stories you hear of drivers taking your car forking distance drives, it's best to have trackers on your car and my car was parked within the the set radius and when I landed, I texted the number and had a reply saying my car was ready, the bus arrived and before you know it you have your keys and are on your way. To add the fuel station ajjst next to the car parking service is excellent prices (1.36pl) which being so close to the airport was the best price around. I would highly recommend and use again.
Denis Ahmed
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Car Park is spot on ! Modern place,on site covid testing, CCTV all around,360⁰ Car video,photo before drop off.
Drop off car,drop of keys and in the bus in less than 3 minutes! Not far away from the airport ,maybe about 10,15 minutes.very friendly attitude on site and in bus,I would highly recommend,can't fault the service at all !
Hugh Brown
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Aph I've been using them for maybe over 10 years now I feel like my car is safe there I have no complaints
phillip mitchell
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Great place to park your car. Clean, bright spacious site nice toilets and above all staff very helpful and cheerful
Adam Shimmen
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⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Use these guys for most of my holidays from Gatwick and they don’t disappoint. Always clean and to-the-point. Hassle free parking and bus transfers. Staff friendly. Drop your car off, jump on the bus and they take care of your car and park it for you. Can’t complain about anything. Free scale onsite to check if your luggage is weight is correct before leaving for the airport so you can leave anything in your car if needed.
Lily Peters
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Very good service, quick and efficient. I have used before and will be using again. Made life very easy for us and is nice and not expensive either.
Emma Matthews
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An incredibly easy, simple and friendly service. Wouldn't hesitate to book again or recommend to everyone. Open 24 hours a day, dropping off the car was smooth, a short bus journey to the airport. Made our holiday much easier, staff very friendly and helpful too! 🌟 🌟 🌟 🌟 🌟
Rowena Gledhill
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Excellent - relatively easy to find if you ignore your google maps and follow the given directions from your booking. Super easy to leave and collect the car. 10 mins on the bus to South Terminal, very helpful staff. We'll use again if the opportunity arises to fly away!
Paula Childs
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What a great service this is, so easy to use from start to finish. Pre book online, drive to the drop off zone, they securely park your car for you, whilst you get on the bus that is already waiting to take you to the airport. Just as easy on return, airport bus takes you right to the reception door, pick up your car key & your car is there waiting to drive straight away. Couldn't be easier, would highly recommend 👌
Ian Silsbury
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Going anywhere from Gatwick you should use APH for safe and easy parking. I have been for the past I cant remember how long, book on line simple, pull up into their parking area simple, book in and get on the bus to the airport simple. car is safe and looked after. When you get back just call with the code go to the return bus stop get on the bus and collect your keys from the office, they tell you the lane no.where your car is parked,simple..drive home safely.
Tomas Alexander Sanchez Santos
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Impeccable service! Staff in reception and Bus drivers are friendly and helpful. Good prices when compared to others and the best part, you don't lose any of your precious time waiting the bus to take to the airport. Highly recommended!
Sheri Donno
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Easy to get to.
Quick bus ride to South terminal which then goes onto the North terminal.
Queues were long for the return bus but the staff were cheerful and helpful even at 2am!
Quick to pick up keys and leave.
Positive experience and will use again.
parag kulkarni
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Good parking facility near Gatwick. It's around 15 minutes by free bus to reach airport. They drop you very close to the terminal, around 3 minutes walk. Parking prices are okay depending on when you book. I recommend this parking service.
Lesley Finlayson
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First class booking, face to face drop off, excellent driver who went well beyond his role. He was so friendly and kind helping me with my bags. A wonderful smiling face greeted me on my return, the same driver. It was pouring with rain, and nothing was too much trouble even at midnight. Swift check out can't recommend higher.
Hilary Lawrence
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Great parking place, seems safe. Friendly staff at the reception and on the bus. Bus driver helped me with my heavy case and gave us directions to our hotel. Easy to get the bus back. Easy, no agro much better than meet and greet!
Dee Jay Przepiór
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The best, the cheapest Car Park near London Gatwick Airport. I recommend.
Tracey Oyegoke
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We went on a family holiday in August and parked our car at APH. We got a discount on blue light card and a very good price considering we booked 2 days before travelling. Very good directions, well sign posted. Staff very friendly and helpful. Bus already waiting on the way and the way back so didn't take long. This was the first time we did this and we will definitely be doing this when we go away again.
Linda
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Highly recommend. Friendly, professional service + great price too.
Ranjna Sharma
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Almost 5 stars but lady who greeted me at the desk this morning wasn’t very friendly which doesn’t create the best impression at the start of a holiday. Smiling doesn’t hurt anyone. Thank you though to the gentleman who helped me with my car. You made up for the less than welcoming welcome to APH.
Cassandra Russell
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Thoroughly impressed. Polite, friendly & helpful staff at the desk & on the bus (makes a big difference, can't stand rude & grumpy 'customer service'), quick & smooth pick-up both ends of the holiday. Seamless - would definitely use again.
Dafydd Taylor
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The staff at APH went above and beyond to support us. Thank you!
My partner and I were travelling with 2 under 2 and were running late for check-in with two car seats, a stroller and all of the rest of our luggage. The staff kindly helped us with our luggage and even sent the bus early and directly to our terminal to make sure we were able to check-in on time. I don’t think we would have made our flight without their additional support.
blame TECHIE
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First time using APH Gatwick and no complaints at all.
Easy to find, easy car drop off and EV charging options (at additional, but very reasonable, cost).
Collection was also very easy, just need to follow the instructions on the card provided at drop-off.
Very friendly and helpful drivers on both legs (departures and arrivals) and they seemed keen to help with luggage.
Will definitely use again as this was the best service of all of the off-airport parking I've used.
Bashar Al-Sheklly
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Great service. Hassle free. Smooth check in and collection. The drivers were great. On our return the bus driver (Greg) helped everyone with their bags, smiled and had great attitude. It was a great way to come backs home. Would use again 100%
Richard Brown
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The whole concept was easy, friendly staff, great setup, good price. Typically the bus we caught back was full, every seat taken and then the buses post this were empty / couple of people on. Would definately book again next time
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