Overview
Location
Address
Thremhall Ave, Stansted, UK
Google Map
Amenities
- Long Term
- Short Term
- Coupon
- Off Airport
Google Reviews
Mike Hennessy
Not had a problem before or actually booking for this year until now.
Unfortunately my son was diagnosed with COVID a day before our holiday.
When I spoke to customer services and a person who would not give their name before and after call / email stated we did not cancel before the 48 hours of which this was impossible. Escalated to the TESCO Clubcard Manager who also was a nameless individual wanted to stick to policy without thinking logically. I'm sure both these individuals felt embarrassed of their actions or lack of...
Zero Customer Services.
When my holiday was re-arranged personally I would not see this as a hardship to update the booking seeing as I had paid for a service not received. This was never an option.
Will use Stansted Long Term Parking from now.
Unfortunately my son was diagnosed with COVID a day before our holiday.
When I spoke to customer services and a person who would not give their name before and after call / email stated we did not cancel before the 48 hours of which this was impossible. Escalated to the TESCO Clubcard Manager who also was a nameless individual wanted to stick to policy without thinking logically. I'm sure both these individuals felt embarrassed of their actions or lack of...
Zero Customer Services.
When my holiday was re-arranged personally I would not see this as a hardship to update the booking seeing as I had paid for a service not received. This was never an option.
Will use Stansted Long Term Parking from now.
Susan Callan
Quick & easy, no problems
adam deller-smith
Bit disappointed as it stated free 30 min pickup and it charged me £8 when I was only there 6 minutes dispite their road signs stating it would be free.
Tom Malone
Super duper
Robert Lodge
Overall good but anpr failed to read number plate again which was a pain at 03:30!
Simon Byland
Very poor experience, inadequate staffing resulting in 45mins to pick up on our return and vehicle in very dirty condition and covered in leaves see images. Told to write and complain , Ih ave been offered £10.00! very bad experience DO NOT USE
Simon Byland
Very poor experience, inadequate staffing resulting in 45mins to pick up on our return and vehicle in very dirty condition and covered in leaves see images. Told to write and complain , Ih ave been offered £10.00! very bad experience DO NOT USE